@dobo5250 wrote:
as usual ebay fools with my listings -- i learn to just live with it but its so frustrating -- here it is
my store is supposed to have 1774 items listed -- they say it has 1716 -- i have on sale all my items in the sale section but it only lets me put on sale 1701 items and shows no others that are not on sale -- thats 73 items missing from the sale and 58 items missing entirely no where to be found --- there is nothing in my ended section and nothing in my sold section -- does anyone have a explaination for this it happens every month it used to happen with larger numbers now its only about 50 items on avg. ---- sales lost on those 73 itmes and i will have to at some point do a physocal inventory to see what has be dropped -- i did this about 5 months ago and it took me 2 weeks checking every item against their listing and then taking new pictures and new listings added --- so much work -- any answers out there in wisdom land
@dobo5250
I did some major digging meaning serious pushing and was finally able to get an explantion and confirmed what is causing the descrepany behind what your store (sellers hub) says and what ebay says is available to buyers.
If you click on on see all listings from 1 of your listings, then scroll down to bottom of page to confirm the number of listings per page. Multiply by number of pages of listings you have less 1 by that number. Then add the count from the last page. The total should match your sellers hub total number of listings
Total for my store: Seller Hub total
26 pgs x 120 = 1920 + 64 on last page = 1984
According to my see seller items seach bar I only have 1934.
50 somehow magically disappear according to eBay bad math.
I spoke to a cs a month ago. They are aware of the problem, just seem to have little desire to resolve.
Check math on yours and see if the you get similar results. Best of luck.
-Lotz
PS. I spoke to another seller who has been having the same ongoing discrepancy. When they did the math they got the same clarification using the above formula. There were no actual missing listings.
