5 star system, shipping charges and 15% off FVF

I would qualify for the 15% off except that my shipping and handling fees star is at 4.7 and know it needs to be at 4.8

How does one do that?

I charge actual shipping, no handling fee, and use the cheapest shipping method (small packet surface) and offer lots of shipping discounts that include free shipping for multiple purchases.

Am I really going to have to offer Free Shipping and eat the cost?
Message 1 of 51
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5 star system, shipping charges and 15% off FVF

katiusciav
Community Member
yea-so ebay can make more of your money!
Kat
Message 2 of 51
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5 star system, shipping charges and 15% off FVF

comics-rock
Community Member
thats exactly it kat.....i ship the very same day the item is paid for and im still below 4.8....go figure!!!
Message 3 of 51
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5 star system, shipping charges and 15% off FVF

You'd think there would be some understanding for Canadian sellers having to meet U.S. buyers shipping expectations.

Wouldn't it make more sense to allow Canadians to have a slightly lower rating on the shipping stars to still take advantage of 15% FVF saving?
Message 4 of 51
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5 star system, shipping charges and 15% off FVF

I usually ship within 24 hours of payment and my shipping time star hovers and dips around 4.8 too.
Message 5 of 51
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5 star system, shipping charges and 15% off FVF

comics-rock
Community Member
nope, because then ebay are out 15%.....dosen't work for them to be reasonble....
Message 6 of 51
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5 star system, shipping charges and 15% off FVF

Just curious....how many Canadian PS will qualify for the 15% FVF discount?

And what is your secret? LOL
Message 7 of 51
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5 star system, shipping charges and 15% off FVF

comics-rock
Community Member
not me....im 4.5 for shipping handling time and charges....i ship the same day and lose 0.30 c on every item i ship.....
Message 8 of 51
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5 star system, shipping charges and 15% off FVF

jerseypros
Community Member
Just curious....how many Canadian PS will qualify for the 15% FVF discount?

Probably not too many if they ship to the U.S.

There's an easy way to get your "FVF discount" - add $.25 to your shipping fee - you're getting dinged at $6.50, $6.75 isn't going to make any difference
Message 9 of 51
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5 star system, shipping charges and 15% off FVF

whoscloset
Community Member
There's an easy way to get your "FVF discount" - add $.25 to your shipping fee - you're getting dinged at $6.50, $6.75 isn't going to make any difference

Now there is a sane voice in the midst of chaos. Adapt and overcome. 🙂

Monique

Message 10 of 51
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5 star system, shipping charges and 15% off FVF

Mine is 4.86 right now but that will probably change when purchasers find out that they can no longer receive negative feedback and start leaving negative without reason.

I ship within 24 hours, I use brand new boxes, bubble wrap and styrofoam and I don't charge for handling or packaging material. I charge only about 2/3 of actual shipping rate and I often drive down to USA to mail my items so that I can ship it even cheaper. I also take risks shipping $100-$200 items with Small Packet Air, just to keep the cost down.

So where am I loosing points?
Message 11 of 51
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5 star system, shipping charges and 15% off FVF

whoscloset
Community Member
Hey, I ship via UPS Ground...guaranteed delivery within North American in 6 days tops. I also pass along the 45% volume discount they give me which means I charge customers LESS than what it would cost to ship the same item via Canada Post ground.

Why is my DSR for shipping costs 4.6?

Monique

Message 12 of 51
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5 star system, shipping charges and 15% off FVF

BECAUSE IF YOU HAVE 4.8 IN ALL 4 CATEGORIES EBAY HAS TO GIVE YOU 15% OFF ON FVF SO IT IS BEST IF NO ONE QUALIFIES. SOON ENOUGH NO ONE WILL EVEN QUALIFY AS A POWERSELLER ANYMORE!
Message 13 of 51
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5 star system, shipping charges and 15% off FVF

tea_past_times
Community Member
There's an easy way to get your "FVF discount" - add $.25 to your shipping fee - you're getting dinged at $6.50, $6.75 isn't going to make any difference...

or add $3.50 which will cover Ebay, Paypal Fees and the 15% you won't be getting.
Message 14 of 51
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5 star system, shipping charges and 15% off FVF

tea_past_times
Community Member
If you are going to get dinged, make it worth it.
Message 15 of 51
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5 star system, shipping charges and 15% off FVF

On top of our ridiculous ship costs, Canada Post is SO SLOW how can we EVER get our Shipping Time DSR back up? Americans expect their items within 3 days!
Message 16 of 51
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5 star system, shipping charges and 15% off FVF

jerseypros
Community Member
how can we EVER get our Shipping Time DSR back up

You won't if you ship mainly to the U.S. so don't waste time trying
Message 17 of 51
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5 star system, shipping charges and 15% off FVF

So does this not put Canadians (who use Canada Post) at a distinct disadvantage to our U.S. counterparts?

90% of my buyers are in the U.S.

Do the higher ups at .ca take this into account at all?

Shari
Message 18 of 51
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5 star system, shipping charges and 15% off FVF

comics-rock
Community Member
that probably why sellers in the US ended up with higher fvf...........to make up for the fact they'll be getting the 15% off!!!!
Message 19 of 51
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5 star system, shipping charges and 15% off FVF

Don't they always favour the U.S. sellers anyway? If our shipping takes longer they will get better DSR's and will show up better in the searches and eBay won't have to give us the discount.

My DSR's for shipping cost and time are presently at 4.8. They were at 4.9 and 4.8 before December but I think at that time the bidders expected me to deliver the stuff in person because they waited until the last minute to Christmas shop.

I also send small & light packet and I do charge extra for packaging which I mention in my listings. I ship the same or the next day in most cases. I contact the buyer when the item is shipped and I answer questions right away....I am always on eBay. There is nothing more I can do to give better service. I do not think it is right that we should be rated on a third party's shipping charges and delivery times. And I do not think that they should use those ratings to determine whether or not sellers qualify for a discount.
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