Buyer never paid for item and left negative feedback... Help!!

[horologysuisse]

Hello,

Does anyone knows what can I do? Buyer (bicycle-2012) purchased item 261100318813 on Sept 18, 2012 after 3 times sending invoice and waiting several days for his payment he was unresponsive. So I decided to open a "Cancel transaction request" case, He agreed to cancel transaction with a message of "Thank you, I am very sorry".  Any final value was credited back. Today almost 2 months later... Nov 13, 2012 he left negative feedback saying  "He never received"

How can you expect delivery when you hasn't paid for an item...

I think this negative feedback is unfair! Payment was never received and he accepted to cancel transaction.

I think eBay does not have to allow buyers to leave feedback after this situations.

I already reported buyer, but I would like to erase that negative comment. Does anyone knows what else I can do?

I will appreciate any comment, thanks!!

[pjcdn2005]

Some comments were made in your other thread about this. 🙂

http://community.ebay.ca/topic/Seller-Central/Buyer-Never-Paid/4000006817

[horologysuisse]

Thanks for your comment! 🙂