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12-18-2005 10:34 PM
Thanks!
~Brenda
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12-18-2005 10:45 PM
Do YOU forfeit giving a neg feedback so you do not get one?
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12-18-2005 11:18 PM
Does this person sell under this id? Let's face it, when was the last time you reviewed the FB of a bidder who wasn't giving you a problem? Do most seller's have the time to review the FB of bidders? A neg is much more likely to do harm to you than them.
IMHO, giving NPB negs and thereby inviting them upon yourself is counter-productive to your business in most cases. If the bidder has a pattern of not paying then they will be NARU on their third NPB report anyway, regardless of their FB. Your best revenge upon a goof like this is to file a NPB and cause a strike against them.
Monique
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12-18-2005 11:39 PM
Do YOU forfeit giving a neg feedback so you do not get one?
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12-19-2005 12:38 AM
I don't beleive the neg he will leave would really hurt you. First, your rating is over 99%, with no negatives in the past year, and second, the message he will leave will probably be as rude as what he has shown you before, so anyone reading it will understand the guy is a jackass. You always have the opportunity to reply to his comment.
I have had this dilemma in the past, and I now choose to use the system as it is meant to be used, and i believe this is beneficial to the community.
eric
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12-19-2005 01:43 AM
Did this buyer respond to your Unpaid Item Dispute? If not, if they leave you a neg it will be automatically removed by eBay, leaving the comment but removing the score.
Cheers,
Ernie.
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12-19-2005 11:01 PM
Is this a new feature?
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12-20-2005 12:54 AM
December 08, 2005 | 03:11PM PST/PT
Senior Marketplace Policy Manger Brian Burke
Hi... I'm Brian Burke, Senior Marketplace Policy Manager for Feedback.
Last month we launched a change to the feedback system that requires members who have 10 or less feedback to complete a brief tutorial before leaving their first neutral or negative feedback At that time, I also announced that this month we will begin removing feedback ratings left by buyers who don't respond to the Unpaid Item claim process on eBay. This change is now live.
Beginning today, we will automatically remove feedback ratings left by buyers who do not respond to the Unpaid Item process on eBay. This means the rating (whether positive, neutral or negative) will no longer affect the recipient's feedback score, although the feedback comment itself will remain. An administrative note from eBay will be added to the comment, indicating that the feedback rating was removed because the member did not participate in the Unpaid Item process on eBay. This is a global change and will affect all eBay sites.
The new policy only applies to unpaid item claims filed on or after Monday, December 5th (except for those that were filed on or after December 5th and were closed before the change was fully implemented on December 8th). Eligibility is based on the Unpaid Item filing date, not when the feedback was left.
This change, as well as the other recent enhancements we've made, ensures that the feedback system continues to be a credible measure of trust. To comment on any of the recent changes, please visit the Feedback discussion board and always remember to read the Announcement Board for any future changes we may make to the feedback system.
Sincerely,
Brian Burke
Senior Manager, Marketplace Policy
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12-20-2005 12:55 AM
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12-20-2005 09:07 PM
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12-20-2005 09:51 PM
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12-23-2005 09:59 AM
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12-23-2005 03:54 PM
In the mantime, they cannot monitor if the Seller's claim is legit.
😉
eric
