I Don't File Feedback For Buyer Right Away-There Is No Way To Report Buyer

[tigergirl1]

I'm having a very bad event right now where a buyer bought a top from me. Several weeks went by without hearing from them, implying everything was OK.  Now Buyer is saying item is not as described, says he does not see any Eileen Fisher label, or size label.  Threatens to take it up with eBay. 

Firstly, this is a man, who says the top is a small not a large.  Eileen Fisher tag says Large, if this man is trying to wear a woman's top, no wonder he finds it a bit small.  Secondly, not only are the genuine Eileen Fisher label and tags on the garment, as I bought it from Holt Renfrew, the sales tag was also on it.  I have photos of all of this, and the original sales slip from Holt Renfrew. 

Since in one of the other threads, it was suggested to me that I file feedback as soon as a buyer buys something, I now have no way of using the Report A Problem Buyer icon, since the item has disappeared out of my Feedback page.

In all my listings, I clearly show No Returns.  This is perfectly allowable by eBay as long as the item is properly described.

I do not want to take the item back (heaven knows where it has been), and I don't want to refund.  I haven't done anything wrong.  I sent the Buyer a polite email saying perhaps he has mistaken another purchased item for mine and asking him to verify.  I pointed out I have photos of all the tags, and the original invoice. 

Is there anything else I can do?  Can I Report this buyer as a problem, or possible scammer?

This is very upsetting for me.  Thanks.  Kathy

[tigergirl1]

Hi brandeentertainment,

Many years ago I used to have a collie.  Yes, I love animals, and thought about getting another dog, but with the four cats I've rescued, the feed bill is kind of high, and with the problems with my legs, I would not be able to rush outside and walk a dog when it needed to go out.  I wouldn't want to tie it up outside because I feel that isn't fair to an animal, and I also think of my animals as my early-warning system - the cats let me know if someone has driven up outside, or is walking by the house, etc.

For several years, when I was recovering from the injuries from the workplace incident, I put fairly large signs in a few of my windows saying BOA CONSTRICTOR SNAKE LOOSE IN THE HOUSE - use caution.  (Where I live, I was allowed to do this) and it reallly worked quite well.