eBay

cello10 · ‎01-12-2007

I just had to refund a guy in Mexico through paypal claims who has at least a dozen times filed non-receipt claims and gotten refunded that I know of. This guy knows that if he buys something and if it gets shipped without tracking that all he has to do is file a claim and he's got his money back and the product. With my case he waited exactly 43 days to file (45 days is the limit) and before that he never sent me a single email to say he hadn't received it. This guy knows the system and knows how to use it to make easy money. He knows how to wait just long enough that you can't hit him with a non-paying bidder strike after he's been refunded and unfortunately most of the sellers he's scammed never negged him because they didn't want to get negged back (myself not included) so his account still looks decent. The only mistake he made is that he himself has indicated in his feedback left for others how many times he's claimed non-receipt...I don't blame him, he's just clever fellow...I blame paypal who is an accessory to these crimes and could care less...I envision a day when a class action lawsuit is filed and won against paypal for this bs and they are finally held accountable.

The party will be held at my place, everyone is welcome:-)

laplaya29 · ‎01-12-2007

Who is this character so I can add him to my blocked list. probably not a good idea to post it here in the discussion, but if you want to email me that would be fine.

Thanks.
Bill.

Check out my eBay listings for Antiques, Collectibles, Postcards, Books, Mocassins, Prints, Georgian Bay and Lighthouse items

cello10 · ‎01-12-2007

Bill, just check my feedback he'll be easy to spot.

jakeeangel · ‎01-12-2007

There's nothing wrong with posting an item number on a forum though.

Nice guy! The only feedback he chooses to leave is to you and its a neg. Nice guy. :(

Come See What Else We've Got Up For Auction!

cello10 · ‎01-12-2007

Sorry, actually I should of made it clearer...check my feedback left for others and you'll be able to figure it out. Most recent neg I left.

zarzuella · ‎01-12-2007

Wow, must be at least ten percent of the positives he's left are thanking sellers for refunds!

treasure-pot · ‎01-12-2007

Thanks cello10 for bringing this guy to our attention. I, for one, have added him to my BB lists.

Sorry to see you are getting scr*wed over by this guy who has obviously learned how to cheat the system.:-( I have no doubt that PayPal had good intentions for buyers in designing the system the way they did but they really need to step up and go after jerks like this one who canmake a total farce of the whole thing.

Have your brought his "feedback left" to Paypal's attention? I don't know that they will but there is a chance they may go after him if they are aware of it. At the very least they may put a "watch" on his account and the next victimized seller could be saved a chargeback.

Bill treasure-pot

Bill

jakeeangel · ‎01-12-2007

Wow! Didn't see that guy. I saw a different person. Yikes.

PayPal will do some sort of an investigation into the account if you call them and explain. I had a guy claim unauthorized use of his account but he bought all the same type of items. Canadian flag stuff; necklace, shirt, belt, wallet, you name it.

When I called them to discuss it they said they'd investigate. I hope they weren't just paying me lipservice but that's what I was told. I had USPS Delivery Confirmation and I even phoned the guy. It was all hogwash and he'd done it before.

tek-xpress · ‎08-19-2007

I have been shipping with Canada Post using Ebay shipping method and paying through Paypal.

Although these three companies advertise to death that you should use their system, they do not accept responsability and often lay the blame on each other.

I have grown tired of getting negative feedbacks b/c these three companies want my money yet let me suffer idly when a customer calls me a thief because of an error by any of these three companies.

Post here if you have through of seeking a lawyer to start a class action lawsuite agains ebay, paypal and canada post. I have already contacted a law firm in Toronto and they are willing to take the file forward if enough people come forward.

cello10 · ‎08-19-2007

Hi tek,

It's been quite a while since I wrote that post. Since then I have turned to Canada Post's insurance claims and it has worked out well. It takes a bit of time, but you do get all your money back eventually if an item doesn't arrive or even if the customer does receive it but lies and says he doesn't. Actually, I now enjoy the process because it's no longer me who loses money because there is no tracking, it's Canada post that gets bitten in the donkey. Payback's a witch with a "b" eh CP?!!! lol.

I now just refund the customer, apologize profusely, blame it on the postal service, file my claim and move on. I always get positive feedback too and I avoid filed disputes, so my seller-performance is not affected. It's taken a lot of the stress out of the deal. Just be sure to put the actual value on the customs form, even if the customer asks you to put it lower to save them on duties. When a customer asks me to do that I tell them that I cannot because the item is insured and if it gets lost I will not be able to get my full money back, which of course is the truth.

futuretech_liquidations · ‎08-20-2007

Celo - I doubt any serious law firm would even attempt to take PAYPAL on when it comes to litigation as the cost would be more than what most Canadian law firms earn in a lifetime.

US lawfirms stand a better chance against them as the US laws are more friendly to class-action-lawsuits. Plus there is 1000 more ambulance chasing lawyers in the USA than there is here in Canada.

Just my 2 cents worth.

TIM @ FTL