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eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

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Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

How can I request a refund on a large combined order?

How can I request a refund on a large combined order? I bought 17 items and all need to be refunded. Doing each individually is crushingly slow, and ebay won't allow me to give the seller my paypal information (email) so they can refund me manually.

How to a find a store by its name?

there used to be a place at the bottom of the page where u could enter the name of a store and voila it would appear. i cannot seemto be able to locate how to do this anymore. thank you

Vacation Settings

So I am now in England for over a month, and the day I left (yesterday morning) I put my store on Vacation. The store is supposed to be hidden and blocked from buyers, but I see no difference except for the message at the top of each listing. How lon...

July 8th 2015 Weekly Board Hour

Hello Canadian eBayers, We are back after a week off for Canada Day. Please go ahead and start posting, we'll be with you at 1 PM Eastern as usual.

Item not received from vendor

I have purchased a pattern on EBay and had not received it as yet .The payment was removed June 19th. I sent them an email and their reply was through EBAY . The Vendor's just sent me the customs number . Why should I have to track my own purchase wh...

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help can't add items to watch list

If i find an item on ebay.ca that i want to add to watch list alll that happens is the ebay log in page just keeps reloading but if i click on my acccount i am already logged in. i have cleared my cache. am running windows 8. help

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New Traffic Reports format coming

Follow the usual link to Traffic reports and follow the links.... for a temporary fix One gets the impression there is more to come...

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  • 2220 Views
  • 19 replies
  • 1 helpful

buyers cannot buy multiple items

hi, i have a shop on ebay canada.i get emails from buyers who have problems, if they want to buy more than 1 item.they can not go back to the shop, but have to pay first.some customers who want to buy multiple items, pay twice the shipping cost.ofcou...

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  • 2120 Views
  • 9 replies
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How do I cancel an order?

While purchasing toothbrush heads, I inadvertently seem to have ordered a set - which I have tried to cancel because I found anotheroffer BEFORE agreeing to pay for the first item. I have tried to cancel the first item several times. I am receiving e...

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Resolved! What's with Tracked Packet & Paypal Labels - still not working properly?

This is probably an old refrain, but honestly, how many months/years has it been since Tracked Packet was added to Paypal labelling, and it seems it's still not working 100% correctly. Case in point: I rarely use TP, but when I tried to change my lis...

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  • 8 replies
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Postal Outlet Comments About eBay

This is not a complaint ... simply a few notes about a conversation I had with the Postal Outlet manager this morning. I dropped off a couple of packages and, because it was quiet in the store, I asked him if he had received any comments from the reg...

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  • 45 replies
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Am I Missing Something? (Another GSP Question...)

I came across a GSP listing (who doesn't!) when browsing eBay earlier today. Have a look at this screen shot: The item's price is definitely above the paltry $20 tax-free limit, yet there are no "import charges"??? I checked the same item on .com and...

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item received not as described

Bought an item from China that was received and looks nothing like the picture. I was in contact with the seller for months whom kept asking for pictures, which I provided. I eventually stopped communicating with the seller and went to my credit card...

After spending hours putting UPC codes in the system it appears to dump them on the next relist.

After spending hours putting UPC codes in the system it appears to dump them on the next relist. Most of my listings are for Japanese products. Does the omniscient UPC data base have foreign UPC codes and did I just waste massive amounts of my time?

Resolved! Does eBay still Get my money back if I didn't recieve an item because I didn't get buyers protection

Will eBay return my money back if I didn't recieve an item or it wasn't shipped to me? I haven't signed up for buyers protection.Also my 2 items from China have no tracking number and I wonder if an item may get lost?Frreshta

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What to do if the cost to ship is greater than your product price?

I'd like to sell an item that fits in a 12cm x 12cm x 6cm box and weighs about 55 g (box and packaging included). I'd like to list the product for $5 at most, but according to the shipping calculator, the package would cost about $10 to ship. How wou...

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Where would I list my unique, unusual item?

I have a very unusual item I'm thinking of listing and I am not sure what category I would list it under, can you help?I found it in my yard, It's antique, made of lead. Not sure what it is, might be a fishing weight.The unusual thing about it, is it...

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  • 2255 Views
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Resolved! i bought a tele on june 22 and i have an extra charge on my pay pal 15.00 Canadian

HI i bought a television on E-bay and i pay by Paypal my price was 700 +taxes 791.00 i pay full but the same day Paypal took 11.us Canadian 15.00 i have no idea why ? on June 22 i make an offer on that television 60 inch Samsung pn60f5300bf plasma tv...

Resolved! Order from Russia

Good morning everyone, Just received an order from a Russian buyer and the shipping address is in russian typo, see below... Is it OK to use exactly the same typo on my shipping label ? Thanks in advance for your comments

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Hi, I sent twice a message to the seller and never received any answer to my question.

When I found out that the seller was living at about 5 km from where live, I asked by message (twice) to send me a revised bill without the shipping fees because it was better for me to go and get the item by myself. I never received any answer and n...

How to set a "sale" price on my listings?

Hey guys! I have a few items I'm selling well under the MSRP and would like to let buyers know. Hi have noticed a lot of listings like this: C $75.51 C $184.47 How could I show the MRSP strikethrough like this? Thanks!

confused on qquantity, for coilovers??

looking to purchase some coilovers, and i'm confused if a whole set of four, is considered a quantity of 1? or is it 4, since there is 4 seperate coilovers for a car?

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  • 1249 Views
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Good for a morning chuckle...

Got a request this morning to cancel an overnight transaction, which was also paid for. Reason: person somehow bought the item in their sleep First time I've had that for a cancellation reason! I just cancelled with the "buyer changed mind or incorre...

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  • 1702 Views
  • 10 replies
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