why am i constantly being harassed by ebay to confirm my identity when i'm already logged in? This site is getting unusable...

crumb723
Community Member

Every time I try to make changes or update a listing or add a new listing I'm getting shut down by ridiculous requests to confirm my identity.

 

 

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Re: why am i constantly being harassed by ebay to confirm my identity when i'm already logged in? This site is getting unusable...

crumb723
Community Member

There seems to be no answer for this...currently on the phone with support for the eighth time...

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Re: why am i constantly being harassed by ebay to confirm my identity when i'm already logged in? This site is getting unusable...

crumb723
Community Member

support argued with me and then hung up on me when I asked them this question.  What is wrong with this site?

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Re: why am i constantly being harassed by ebay to confirm my identity when i'm already logged in? This site is getting unusable...

Hello!  I have noticed this happens quite abit also.  While I'm on ebay doing my thing every once in a while, more often than I'd like,  the ebay sign -in pops up and I half to sign in again even though I've signed in who knows how many times before.  It's a pain and who knows why it does this.

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Re: why am i constantly being harassed by ebay to confirm my identity when i'm already logged in? This site is getting unusable...

crumb723
Community Member

hi mpit,

 

thank you for your comment about this.  lets get a discussion going here.  ebay needs to hear about policies that are ridiculous and only serve to reduce the functionality of the site as a whole.

 

 

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Re: why am i constantly being harassed by ebay to confirm my identity when i'm already logged in? This site is getting unusable...

I'm having the same problem. It says I need to confirm my identity when I try to sell something but there's no link to do it.
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