why am i constantly being harassed by ebay to confirm my identity when i'm already logged in? This site is getting unusable...

crumb723
Community Member

Every time I try to make changes or update a listing or add a new listing I'm getting shut down by ridiculous requests to confirm my identity.

 

 

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Re: why am i constantly being harassed by ebay to confirm my identity when i'm already logged in? T

crumb723
Community Member

There seems to be no answer for this...currently on the phone with support for the eighth time...

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Re: why am i constantly being harassed by ebay to confirm my identity when i'm already logged in? T

crumb723
Community Member

support argued with me and then hung up on me when I asked them this question.  What is wrong with this site?

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Re: why am i constantly being harassed by ebay to confirm my identity when i'm already logged in? T

Hello!  I have noticed this happens quite abit also.  While I'm on ebay doing my thing every once in a while, more often than I'd like,  the ebay sign -in pops up and I half to sign in again even though I've signed in who knows how many times before.  It's a pain and who knows why it does this.

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Re: why am i constantly being harassed by ebay to confirm my identity when i'm already logged in? T

crumb723
Community Member

hi mpit,

 

thank you for your comment about this.  lets get a discussion going here.  ebay needs to hear about policies that are ridiculous and only serve to reduce the functionality of the site as a whole.

 

 

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Re: why am i constantly being harassed by ebay to confirm my identity when i'm already logged in? T

I'm having the same problem. It says I need to confirm my identity when I try to sell something but there's no link to do it.
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