eBay

ru-510739 · ‎07-10-2020

I made my first purchase and the total amount included shipping was $22.24.

My statement shows $23.66.

I'm from Canada, but the purchase was made on my US credit card, and shows accordingly.

Is the extra $1.42 due to duty or the Global Shipping Program?

I can't see a breakdown anywhere of how the $1.42 was applied.

Thanks!

lady.stark · ‎07-10-2020

Was it a GSP item?

ru-510739 · ‎07-10-2020

Can you explain what a GSP item is?
Thanks!

lady.stark · ‎07-10-2020

An item shipped through the Global Shipping Program.

reallynicestamps · ‎07-10-2020

Currency exchange?

Card is US-based but holder is Canada -based?

Is there a 1-800 number on the card (or your cc invoice) you could phone to learn where that charge came from?

The GSP is a freight forwarder used by US and UK sellers. It pays Canadian duty *(if applicable) on imports valued over $150, sales taxes on imports valued over $60(?). and a small service fee of ~$5.

So it's doubtful the difference is GSP import fees.

*The Canadian duty-free allowance was $20Cdn (~$15US) until July 1. Even if duty is not applicable, sales taxes will be charged.
There is still a little confusion as we learn the new system.

retroman_studios · ‎07-10-2020

I'm wondering if it's tax, as in eBay applying tax on the purchase because of your US Based CC Card.

I know they charge tax based on address, but I'm sure they have other ways of taxing too. That amount seems very small for GSP, most Global Shipping charges would be around $15-30, this seems like a small tax.

ru-510739 · ‎07-10-2020

Thanks. This is my first time ordering.

ru-510739 · ‎07-10-2020

I could try calling, but it's such a small amount. I'll see how long I'm on hold, thanks!

lady.stark · ‎07-12-2020

What does your payment receipt from PayPal say? It's supposed to have a breakdown of the fees.

When I asked if it was a GSP item... my thoughts were that, maybe, you were not logged in when you saw the first amount. But when you logged in, the taxes were adjusted to the province you live in. And there was a difference because of that. Just a thought....

marnotom! · ‎07-12-2020

I'm wondering if it has something to do with either the holder of the credit card being Canadian or the purchase being made on the .ca site triggering a bit of currency conversion on the bank's part.

ru-510739 · ‎07-13-2020

I finally got to the bottom of this, so frustrating!
I am from Canada, but I was logged into ebay.com
Even though the amount for the item was in USD, and I asked the seller to ensure I was charged in USD, with my US credit card, EBAY charged me in Canadian dollars. I did chat with them, but there is nothing they can do.
I have to make sure I'm in ebay.ca and pay with my Canadian credit card
The reason I wanted to pay in US dollars is because I have a large credit on that card, which I wanted to use up.
Thanks!

ru-510739 · ‎07-13-2020

Thanks for your response. I just posted about the issue, quite frustrating imo.

lady.stark · ‎07-13-2020

Well, I'm glad you finally know what happened, although I do not quite understand... they charged you in CAD $ on your US credit card... how is that even possible? Did they make 2 currency exchanges, which is why there is a different amount?

marnotom! · ‎07-13-2020

@ru-510739

I wonder if a workaround for this would be to use the .com site rather than the .ca site for purchasing items? The .com site operates in US dollars, while the .ca site operates in loonies.

ru-510739 · ‎07-13-2020

Yes, isn't that beyond bizarre??? I made sure to include in the comment box with my order that it was to be charged in USD with my USD credit card. The final invoice states USD, but EBAY charged me the Canadian price, even though I was on EBAY.COM

I think it will be my last purchase! Thanks!
Well, I'm glad you finally know what happened, although I do not quite understand... they charged you in CAD $ on your US credit card... how is that even possible? Did they make 2 currency exchanges, which is why there is a different amount?