Seller scammed me out of a refund

[min_max9000]

I opened a case for an item not as described, returned the item and somehow seller managed to get the case closed having claimed the $312.67 was refunded with a PayPal transaction number and all. Only problem is the PayPal number leads to a 404 page and I don't have $312.67 to my name.

But since the case is "resolved", I can't inquire about it, open a new case, report an issue with the seller or anything? Is there a hotline I can reach Ebay customer support through?

[esclyons]

you can try contacting ebay, but i would recommend you contact paypal, explain the situation and file for a refund through them,

[min_max9000]

I would love to contact eBay but all routes lead me back to the resolved case where no more action can be taken.

[ypdc_dennis]

Contact PayPal.

[marnotom!]

Did you fund your payment to the seller with a credit card?  If so, check your credit card statement online to see if a refund shows up there.  

[min_max9000]

Yes I did, but nothing shows there as of yet. I'll give another couple days I guess. But I'm already so frustrated with this seller, I just want my money back.

[momcqueen · Accepted solution]

If a paypal refund has been issued to your credit card, it can take a few (two to five) business days to show on your pending transactions. 

[min_max9000]

Thanks I will keep watching.