12-17-2024 10:51 AM
Recently I ordered something sold as new condition, but came heavily used. It sounded like maybe an honest mistake on the seller's part, but it's always hard to tell.
Seller accepted the return but didn't give me a return label within the allotted time because they wanted the Canada Post strike to end. It ended and finally they gave me a shipping label. However the credit card receipt that came with it said it was paid for by an AMEX card with MY name on it (not the seller's.) I don't own an AMEX by the way. The label also mentions that in case of non-delivery, the parcel will be sent back to the "sender" at sender's expense, meaning me because the "credit card" is in my name.
I'm scratching my head at this. I know it's possible to create virtual credit cards with whichever name you want with something like the privacy website. Is this some sort of scam? Like the seller refuses the delivery, it gets send back to me at my expense. Ebay doesn't know who's right or wrong, buying protection time runs out and I don't get my money back or something. Considering this started as an item with an incorrect description, I'm already on my guard for shenanigans.
What should my next step be?
12-17-2024 02:51 PM - edited 12-17-2024 02:53 PM
EBay may have given the seller leeway about the deadline due to the Strike. They have been giving sellers longer delivery times for that reason.
I'm a little concerned about the Amex card too. EBay no longer accepts Amex cards as payments.
In addition to eBay's Money Back Guarantee, you are protected by Paypal's Buyer Protection program , if you use PP (a good idea for many reasons) and by the chargeback provisions of the card you really paid with. Both have longer deadlines than the MBG (up to 180 days in some cases).
in case of non-delivery, the parcel will be sent back to the "sender" at sender's expense,
You might for your own peace of mind look at the seller's address on Google Maps. Bring a shaker of salt, because those Street Views are often up to five years out of date.
But if it is a house or a business, there is unlikely to be a problem with"sender's expense".
12-17-2024 03:15 PM
@femmefan1946 wrote:EBay may have given the seller leeway about the deadline due to the Strike. They have been giving sellers longer delivery times for that reason.
I'm a little concerned about the Amex card too. EBay no longer accepts Amex cards as payments.
In addition to eBay's Money Back Guarantee, you are protected by Paypal's Buyer Protection program , if you use PP (a good idea for many reasons) and by the chargeback provisions of the card you really paid with. Both have longer deadlines than the MBG (up to 180 days in some cases).
in case of non-delivery, the parcel will be sent back to the "sender" at sender's expense,
You might for your own peace of mind look at the seller's address on Google Maps. Bring a shaker of salt, because those Street Views are often up to five years out of date.
But if it is a house or a business, there is unlikely to be a problem with"sender's expense".
As you stated Amex has been toasted so something fishy there. Appears Discover card has been added as a new option Canadian buyers. US buyers have access to Discover, Venmo and Diners Club and the other usuals.
US listing on dot com
Same listing viewed on ca.
It doesn't appear the ca help page on payment methods has been updated to match. The US page includes bonus Ali Pay, Credit/Debit Cards + Spendable funds.
com:
https://www.ebay.com/help/policies/payment-policies/accepted-payments-policy?id=4269
Note: Exceptions in some catergories may apply.
12-17-2024 05:34 PM
Discover is not a card accepted in Canada. Not sure of all the details, but it is not exactly a bank card, and not connected into the international banking network.
Venmo is a private "interac" service, again not a banking service.
From what I understand.
I learned about Discover when I was working cash in our Ottawa shop and a tourist wanted to pay with her Discover card. Her husband had business and sent her out "to shop" with no money, just the card. She couldn't even buy a coffee.
12-17-2024 05:45 PM
@femmefan1946 wrote:Discover is not a card accepted in Canada. Not sure of all the details, but it is not exactly a bank card, and not connected into the international banking network.
Venmo is a private "interac" service, again not a banking service.From what I understand.
I learned about Discover when I was working cash in our Ottawa shop and a tourist wanted to pay with her Discover card. Her husband had business and sent her out "to shop" with no money, just the card. She couldn't even buy a coffee.
I would just be concerned about US buyers trying to make purchases from Canadian sellers using the methods that are approved in the USA and then causing them grief when they go to complete a payment. If a buyer has a method they have as their go to who knows what they will see as any sort of error message trying to complete a transaction and/or if it is causing Canadian sellers to lose a sale here or there.
-Lotzofuniquegoodies
PS. I realize the above may bit off topic but could be in play when a label or a refund is required for whatever reason.