07-08-2020 04:36 PM - edited 07-08-2020 04:38 PM
Since mid June I have been unable to complete purchases because my payments are suddenly not going through. My Ebay account, Paypal and credit card accounts are all in good order. For the past 18 years I have had a 100% satisfaction rating but suddenly my payments for purchases are blocked. I have tried numerous times to contact Ebay customer service to solve the problem but to no avail. On the one occasion when I actually succeeded in reaching a real live human being I was told simply that security will not allow the payment to go through. But they could not give an explanation as to why. They suggested that there was a problem with Paypal or my credit card. There is not. Both are in order and working. I'm wondering if anyone else has experienced this problem?
07-08-2020 05:51 PM
Just to close the barn door, the credit card expiration date on file is correct?
Are you unable to pay or to purchase?
Some purchasers are Blocked for Unpaid Item Strikes or because the seller does not accept non-US credit cards or PP backed with a non-US credit card.
Or the seller only allows a small number of sales to a single buyer within a short period of time.
Are your sellers in China?
Chinese sellers were told by eBayChina not to ship to Canada recently. This is no longer a recommendation but it will hang on for a long time yet.
I assume all your purchases did have a stated shipping cost to Canada?
01-20-2022 01:47 AM
01-20-2022 02:06 AM
Hi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.