Why is shipping via ebay so much slower than by Amazon ?

When I purchase items through Amazon.ca they seem to arrive within days, often "free".

When I purchase an item through ebay.ca (from the USA) where seller has used International Priority Shipping, I am charged much more and the package seems to be shipped all over the place before coming to Canada.

I know the estimated delivery time in the order shows much longer than seems reasonable, but now I know part of the reason why. Here is the current status of my purchase. It is being shipped EASTward from Colorado when I am in the Pacific NORTHWEST.  Have to watch and see how many miles this package has to travel when the highway distance between seller and buyer cities is 1533 miles. I assume it is headed for Erlanger, Kentucky and maybe through Winnipeg ???

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Why is shipping via ebay so much slower than by Amazon ?

Finally, someone with the correct analysis.
Message 21 of 27
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Why is shipping via ebay so much slower than by Amazon ?

Absolutely, the proof is in the pudding. slow shipping is an eBay issue only. Any company with common sense would not use USPS for international shipping. I always ask first… if they use eBay global shipping I don’t buy from them as they should know better.
Message 22 of 27
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Why is shipping via ebay so much slower than by Amazon ?

Amen. Exactly right.
Message 23 of 27
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Why is shipping via ebay so much slower than by Amazon ?


@grif-5704 wrote:

USPS is the problem, eBay insists on using a domestic mail carrier for international shipping. I order directly from US companies all the time, and none of them are as slow as eBay, because they all have the common sense not to use USPS for international shipments. That’s all Amazon does differently. It’s not rocket science.

I'm not sure how you were able to tack all these posts onto a two year-old thread that was supposedly closed to further posts, but kudos to you for accomplishing this, @grif-5704.  Keep in mind that what was mostly being discussed was eBay's Global Shipping Program, the predecessor to the eBay International Shipping service we see now.  eBay International Shipping is still kind of new and I consider it a work in progress with a lot of fine-tuning needed.

 

I don't think you quite understand how eIS works.  Sellers ship items under their own steam by the shipping method of their choice to a forwarding hub in Illinois.  More often than not, those sellers will use USPS.  And that's the "domestic" use of USPS that I think you're on about.  After the item reaches Illinois, it's handled by freight or mail consolidators and logistics companies to Canada.

 

Sellers on Amazon often have Amazon warehouse their inventory, so that eliminates one step in the item's transit.  Also, if you're ordering from Amazon you're likely seeing the item being shipped from one of their Canadian warehouses, so there's no need for the item to go through customs.  Those "other US companies" that you deal with also have their items in a warehouse ready to ship.

 

Interestingly enough, many Canadian buyers prefer having their items shipped directly from the US via the postal system because they're less likely to be assessed and charged taxes and a processing fee by CBSA and Canada Post. 

 

If you don't like how eBay handles your items sourced from the US, you do have the option of setting up an account with a forwarding service of your own choice.  The seller would ship to your forwarding service instead of the Illinois hub, and the forwarding service would use the shipping service of your choice (if they offer a choice) to get it to your door.  Keep in mind, though, that the use of forwarding services other than eIS would make your purchase largely ineligible for eBay's Money Back Guarantee program.

Message 24 of 27
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Why is shipping via ebay so much slower than by Amazon ?

Hi, I have been waiting 3 weeks for a package from New York to arrive outside of Toronto-generally a 5 day process. Yes, Amazon is exceptionally but eBay is the opposite. I have used countless courier companies globally and this is the worst experience I have had. It is shockingly bad given your size and scope. If you wanted to do better I am sure you can.
Message 25 of 27
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Why is shipping via ebay so much slower than by Amazon ?

And I assume you read the explanations for why there’s this considerable difference in shipping time. I’ll just add that when a forwarding hub such as the one used by eBay International Shipping has to handle and prepare customs documentation for items that it may not have any information on other than that provided by the seller, and that the information provided by the seller is sometimes incomplete or even non-existent, that’s going to bog down its transit time or lead to the item dead-ending at the hub.
Message 26 of 27
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Why is shipping via ebay so much slower than by Amazon ?

Hello Everyone,

Due to the age of the thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue discussing this topic.

Thanks for your understanding!

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