eBay

Can someone toss me the link to ebay's FedEx FAQ page, please? I've been up and down the Help pages and I can't seem to find it. I did, however, find a shipping calculator for Canada Post that had rates from 2013 and the link to UPS which isn't super helpful.    Also, anyone with insight to share on using FedEx through ebay...? Good, bad or ugly.   Thank you in advance.     ... View more

How much would it cost me to send a $200 item from Canada which is about three pounds heavy and 18"x10"x3" box? Do I have to pay some import fees or duty fees? ... View more

i ordered a portable charger and after the payment was sent it gave me a tracking number starting with PK. It's been 35 days and still no package...Is this just fake tracking info? cant seem to find a site that will accept the code.   thank you a ton, i'm really new to ebay and this is my first larger purchase (I usually spend a couple bucks on things) ... View more

I want to ship as Light Packet USA and Lettermail, but will they send my package back if it's a little bit over 2 centimeters? I'm really not sure how strict they're with these things. It would be a big hassle for me, and the buyer. Thank you. ... View more

So, if you're a Canadian eBay seller, you know that Canada Post does NOT offer a flat-rate shipping method. This makes selling in Canada extremely frustrating. The rates aren't even reasonable. In the United States, USPS offers many flat-rate programs and encourages eCommerce, where as Canada Post discourages it. They wonder why they get no business...   "Canada Post - Delivering the online world."   Sure.    These are their crackhead rates:   Within Canada shipping a light, average video game would cost about $9 CAD or $7.50 USD. To ship a video game to the United States, it would cost about $8.25 CAD or $6.50 USD. The real kicker is that it costs LESS to ship to a different country.    CANADA POST, WHAT ARE YOU THINKING!!?   So, my question is for all the Canadian sellers. I ship only to Canada & US. Shipping worldwide would be absolute chaos. How can I get a cheaper rate then what Canada Post is giving me? I usually send smaller stuff, like video games, CD's, movies, iPods, etc.     Many thanks! 🙂       ... View more

I'm a first time seller and I don't have a printer. I don't want to buy one without knowing how far I will go with selling on ebay. Can't I just write the address and what not directly on the box? ... View more

I am going to list some large whole punches (The Whale of a Punch). They come in their own boxed packaging. I'm wondering, because these are not fragile items, how big the box needs to be for shipping. I have a box that fits one in pretty snuggly, needing only a bit of bubble wrap one 3 sides to fill. A larger box would cost more to buy and probably ship but I'm willing to use a bigger box if I should.   I'd really appreciate some advice please.    Thank you 🙂 ... View more

Hello,   I bought 2 months ago, some tiles on ebay and it was supposed to be shipped to Canada through Global Shipping Program. Unfortunately, due to weight limitation, the order couldn't be sent and the transaction was canceled. I received a partial refund for the items bought, mainly, it was the cost of the items refunded by the seller.   As for the shipping charges (around 300$CAN), I was told to get EBAY to refund me. But nobody seems able to help me. I posted on the board and was told to contact either Bennett4612 or Kalvin to get some help.   How do you get a refund for shipping costs for a canceled order shipped through GSP ?     Thanks! ... View more

Seller has sent me e-mail wondering if the Kentucky shipping address is corrrect. My understanding is that the global shipping site in Kentucky is where he should send it and the people there will handle all matters concerning this purchase as well as to exactly where this item should be sent. I gather that the seller does not know the buyer's actual address except fot the global shipping site in Kentucky. Shouldn't the seller know this information already? ... View more

Two days now without printing a Canada Post label. I will do it manually but will lose discount on two items being sent expedited.Todays date is September 26. There have been only a few complaints regarding this and no dates so I don't know if  they are recent or old messages. Anyone having the same problem. Thanks ... View more

Hi, I've just purchased an item, and now the seller is saying they miscalculated the shipping cost, and is requesting I remit more money to PayPal. Please advise. ... View more

I have always been a buyer on eBay, but now I have like so many items I want to sell on eBay and one of the many questions I have is how do I figure out the shipping cost? I live in Canada, Edmonton, Alberta and I am hoping my items will be available to anyone anywhere around the world. Do I have to take all of my tems to the post office or is there a better way to figure this out? Please help me. Thx. 🙂 ... View more

I want to avoid FREE SHIPPING on my items some time in the near future. What tools can I use that will help without having to go to the postal office and weigh everything like I have nothing better to do? I have a scale I purchased online but it is not accurate. Many sellers have a shipping fee listed and I would like to try doing that too.   Thank you! ... View more

Could someone please advise how to track shipping on ebay? This is my first purchase and I would like to see the progress on the shipping. If you could help, that would be great.    Thank you. ... View more

I paid for the item on September 24th, the seller finally shipped on Oct. 3rd (!) and it still hasn't arrived. Even the tracking info has nothing- it just says "Electronic Shipping Info Received". I've bought items that were shipping from New Jersey before and the most it took was 12 days. This seller apparently has 99.9% positive feedback, but I've had nothing but trouble from them and they seem incapable of replying to messages. Do I open an 'item not received case'? do I contact the post office? Should I wait until Friday to see if it comes?  Can anyone with a similar experience buying from the States share their advice?  ... View more

If a customer wants something shipping regular post with no insurance and item is lost in mail can they still leave negative feedback if seller states that shipping this was is at buyers own risk? What would happen? Thanks !! ... View more

hello, this might be a dumb question, but here goes. what does it mean when i try to see rates for shipping, there is a cost that is cheap, but it says : not applicable". what does that mean?X-( thanks ... View more

I made a purchase and paid for the $3.60 that the seller wanted for shipping. I just recieved an email this morning that they want to invoice me an additional $3.85 for shipping. Can a seller do that? It's already paid, shouldn't they just have to take the loss? Item number was 330755001903 ... View more

I bid on an item and won 12.00$ + 5.35$ shipping know seller wants 14.00$ for shipping what can be done ? Do i have too pay the new shipping or do they have too sell at price in auction add? ... View more

Hi; I am from Canada and thus use ebay.ca, I use the calculated postage , yet I get many questions as to how much shipping would be to the U.S., are these people missing the postage amount on the item page or is the postage even showing on the item page?? I know that when I view my listings, I see the postage total to Canada, just curious if it shows when viewed Stateside. Thanks ... View more

Hello, just trying to add tracking info to a sale, but ebay only seems to give me 2 option, none of which I ever use because one is bloody expensive and the other is just aweful. I assume they have contracts with UPS/CanPost, but how do I add tracking from Purolator?   Thanks in advance!   Steve ... View more

Hi All,   So, purchased an item a few days ago, ran through the payment on my phone as I didn't want to leave the seller waiting too long (long shifts over the weekend, not much chance to sit down at a computer), took five minutes, left it at that.   This morning, I get a message from the seller with nothing short of a life story about how obviously someone 'hacked their account' and put free shipping on one of their auctions (the one I bought), and they would not ship unless I paid the $10 shipping fee listed on the auction. Now, realistically, I don't care, I'll happily pay it - it's on the listing (wasn't on the checkout page) and I wasn't buying the item for the reasonable shipping cost, it's something I really wanted so no biggie.   My question is though, what would be the usual course of action in this circumstance, I paid what was on the invoice, promptly, and the message I got from the seller left a bit of a sour taste in my mouth, I don't need to know the circumstances surrounding the sale, it's SO unprofessional to indicate to a customer that someone 'hacked your account' and modified the shipping options on ONE item. Thoughts? Any rules/regs I should be referring to? Airing on the side of just paying it and allowing my feedback to reflect the unprofessional manner in which the seller dealt with it.   Thanks 🙂     ... View more

I have a very large and very valuable antique clock that I'm thinking of putting on e-bay.  My problem is shipping costs.  It has to be packed professionally. It weighs about 100 lbs.  How can I determine the shipping cost.  Would courier companies come to my home to give me a price?  Any suggestions would be appreciated.  I can't take it off the wall, pack it and then get it to a post office.  Thanks.  ... View more

Hi!   I just successfuly placed a best offer on an item. The item ships from Canada and I am a Canadian resident.   The shipping charge said $10.50 US to US destinations.   I contacted the vendor who emailed back saying he would charge me $3 Cdn.   After I bid on the item I got the message congratulating me from ebay but it states the shipping charge is $10.50 US and not the $3 Cdn the vendor agreed to.   Consequently I did not pay for the purchase yet. If I do will the shipping cost be adjusted or not?   I contacted the vendor and am waiting for him to answer. ... View more

I am wedding shopping for various items and I notice that a lot of items from Hong Kong and Thailand say "Free Shipping", but I am afraid that the "free shipping" may cost a bundle once it reaches Canadian Customs. Do I still pay duty and taxes on the items? How do I know how much? Or where can I find the info? ... View more

Hi folks, my problem is as follows: I bought a wedding dress (custom made) and it is said that for making the dress I need to wait from 1-6 weeks plus 1-2 weeks for shipment, giving a deadline for delivery of  8 weeks. It is now 9 weeks pased and the saler constantly talking that the dress will be sent, but not and specific date. The dress is stil not sent. Now I wanted to open the case and I saw that my time has expired. The application deadline was up to 28.05.2012, and the seller on his site said it was 8 weeks delivery time (as in my case up to 01.06.2012.) ... In this case I'm not protected.   I didn't wanted to open a case before the expiry date of delivery and what now? You want to be honest and at the end they scam you ... what should I do?   ... View more

I bought an item on June 10th, 2012? It's June 13th now. I have not received an update from the seller whether the item has been shipped. Is 3 days too long for an item to be shipped? ... View more