Hi @Anonymous - would you mind getting me a screenshot of what you're referring to? I've looked at a number of your listings and do not see any indication that your items would ship later than the estimated delivery dates.
I'm also seeing the items' locations as United States. If you'll get me more detail about what you're seeing I'd love to help get this sorted!
When you do reply, please make sure to tag me so I get the notification. You can tag me by typing the '@' symbol followed by my handle: tyler@ebay.
Thanks!
@Anonymous wrote:
tyler@ebay Thank you for replying, I really appreciate it. I also hope I have not hijacked someone else's thread but as it does pertain to drop shipping, hopefully that is not the case.
Whenever I look at my listings and I am not logged in I see the little yellow flag. Also it will not allow me to check the "pay immediately with Paypal" box.
update: Okay, I can't see the little yellow flag any more either, but I would like to see eBay allow us more freedom to make changes to those listings. Some of my designs are really popular (although there are far, far more talented artists out there than myself) and obviously eBay can make money from allowing these listings from POD that are well established and completely reliable. Tyler I am really happy that you took notice of this, again, I thank you.
Hi @Anonymous - happy to help, though I must admit I'm a bit confused as to what's happening here!
We shouldn't be preventing you from using the Immediate Payment Required box when setting up your listings. Will you get me an item number you are seeing that will not allow you to check the box?
I'm also not aware of any situation where we wouldn't allow you to use a (great) POD service, as long as you are accurately representing the item's location, there shouldn't be an issue. Can you get me more detail on any pushback you're encountering from the system?
Well, tyler@ebay I don't know what you did, but suddenly I am now able to revise my listings from Printful. Somebody fixed something and I am happy but there was a catch: this is the very first time since I opened my eBay account about 1& 1/2 years ago, that I have been asked to verify it's really me. This happens on a lot of other sites because my internet is wifi, the only option for me in a remote area. I don't have a static ip, therefore I am often asked by companies such as Steam to verify it's me because they see it as a different computer every time I log in.
It has never happened with eBay before and it's not a huge thing but when you're really busy, it's annoying to have to get a text message with a code, especially since it has NEVER happened before on eBay.
lol solve one problem, find another I guess. I don't know if there's anything you can do about that but it seems I am able to at least start revising my items from my POD platform integration to check off "pay immediately."
update: spoke too soon. I just managed to get you a picture of the little warning flag I was talking about, printscreen didn't seem to work so I took a picture of my monitor with my phone. shh don't laugh, I know it's sideways and I'm sorry. But you can see the flag. I guess this problem is not a consistent one which makes it kind of weird, but maybe you can sort it out. Thank you again Tyler.
@Anonymous wrote:
Well, tyler@ebay I don't know what you did, but suddenly I am now able to revise my listings from Printful. Somebody fixed something and I am happy but there was a catch: this is the very first time since I opened my eBay account about 1& 1/2 years ago, that I have been asked to verify it's really me. This happens on a lot of other sites because my internet is wifi, the only option for me in a remote area. I don't have a static ip, therefore I am often asked by companies such as Steam to verify it's me because they see it as a different computer every time I log in.
It has never happened with eBay before and it's not a huge thing but when you're really busy, it's annoying to have to get a text message with a code, especially since it has NEVER happened before on eBay.
lol solve one problem, find another I guess. I don't know if there's anything you can do about that but it seems I am able to at least start revising my items from my POD platform integration to check off "pay immediately."
update: spoke too soon. I just managed to get you a picture of the little warning flag I was talking about, printscreen didn't seem to work so I took a picture of my monitor with my phone. shh don't laugh, I know it's sideways and I'm sorry. But you can see the flag. I guess this problem is not a consistent one which makes it kind of weird, but maybe you can sort it out. Thank you again Tyler.
Thanks for the screenshot @Anonymous - that's actually very helpful.
This is a typical warning flag to potential buyers when your total shipping and handling time exceeds certain thresholds. We want to ensure that members are well aware of such an extended processing time before they buy from you to help reduce any friction post-sale and leave you with upset customers.
It is an informational-only flag, and does not prevent or block purchases.
@Anonymous wrote:
tyler@ebay
I just came across one that won't allow any revisions as I was going through them all to check off Pay Immediately.
This is the message, it came up with a red stop icon
It looks like there's a problem with this listing.
"Inventory-based listing management is not currently supported by this tool. Please refer to the tool used to create this listing."for the record I cannot edit it from Printful, I spoke to their customer service and they have no control over how its listed here on eBay.
Also super helpful, thank you @Anonymous!
Are you revising these items through eBay or through your Printful account? The type of error message you received isn't one I've heard of through eBay before, I'm wondering if maybe their API is running into something unusual. While that wouldn't be something that I could help you fix, we could just have you switch to modify all your listings directly through eBay's tools (the Bulk Edit tool is actually pretty helpful).
Will you try to revise that same item directly from eBay? If you get the same error get me the item number and I'll have a go at it. 🙂
@Anonymous wrote:
I'm sorry Tyler I should have been more specific. I was trying to revise it directly from eBay and that was where I received that error message telling me I couldn't make any changes. I only mentioned I can't edit from Printful to make it clear there's no way to solve it from their end.
Also, the little flag only shows up on some listings and not on others although the turnaround time is exactly the same. I could be wrong but I actually think it is on some of my earlier listings from Printful. I don't like it because it is a perception issue, it might put customers off.
I used to love the bulk listing edit feature but they took it away unless we pay for a professional account, something I am not in a position to do yet.
I really appreciate your help with this. The item number is 132893681780. Again, I thank you.
Thanks so much for this! Looking into it I can recreate the same error.
Can you tell me how you created listing 132893681780? Was it through some other tool or was it directly on eBay?
Also to Mo's point, you are still able to edit items in bulk without paying an additional fee. You can use the 'Seller Hub' to get access to the bulk editing feature. It's free and you can visit it from the header at the top of the 'Active Listings' page (it should says something like 'Are you a professional seller? Check out Seller Hub for advanced tools.')
Tagging @Anonymous to get them the notification. 🙂
