Ebay needs to Allow disable primary shipping location. (Ebay.com Canadian sellers need disable USA)

[itolduandso]

Canadian seller on Ebay.com US. 

I can't disable USA shipping for my Chinese items.

Of course I could move listings to Ebay.CA. ... create new account, setup shipping policies, copy listings etc, start from zero... unless I want to switch to Ebay.CA with existing account and eat exchange fees and and so on (didn't want to do that).

So continuing selling on Ebay.com US. 

The issue is I can't disable US shipping being the primary destimation.

That's the same thing on Ebay.CA ,I couldn't disable Canada shipping if I wanted.

It should be as an option. If I can disable shipping altogether (pickup only) so why I am not able to disable primary destimation.

Ebay needs to change it. NOW. This doesn't make as much sense under normal condition but now under Trump's tariffs, this settings makes totally sense.

[itolduandso]

Setting the USA location is a problem because of the expectations of the buyer. But there are 2 reasons for it:

1. Setting USA location being a Canadian seller on ebay.COM does result on higher sales, this has been times and times proven in the past, but it may bot play a role to day, nevertheless there are still seasoned sellers who believe that is still the case.

2. Being able to use Ebay shipping labels as a 3rd party label together with Drop-off shipping. Stallion no longer supports it but there are still some that support 3rd party labels.

[itolduandso]

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@sapphyres-designer-jewellery wrote:

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@vintage_america wrote:
If I’m understanding correctly you have your .com listings set with USA item location? Using Chit Chats or Stallion for cross border shipping to USA? And this is the reason for pausing store?

If so, there are certainly better options than freezing your store. Just saying. Perhaps I misunderstood your situation.

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It's difficult to ship any China made goods using a Duties Paid Solution with a company like Chit Chats or Stallion Express. Those have to be shipped with Canada Post, so the item location would have to say Canada.

C.

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If you ship ChitChats or Stallion Express with the DDP option, you don't need to have Ebay location set to Canada, it doesn't matter. The labels are purchased from Chitchats and Stallion and not Ebay. 

Does ebay have a DDP option on ebay.CA?

[vintage_america]

Yes I understand completely. But if a USA buyer purchases your made in China item, there is a very visible warning from eBay before they check out that buyer is responsible for any customs fees etc.

Also, eBay specifically states that if a buyer refuses to pay tariff and refuses the item, the seller is protected on this and is not required to refund.

So…I think it’s safe to ship even China made stuff to USA. It’s the buyer that needs to deal with tariffs. Not the seller. And any potential bad feedbacks regarding this would be removed. After all, it’s not our fault that Trump put this tariff on Americans. We are just doing our jobs and doing it properly.

Were your orders canceled before you shipped? Or after?

[itolduandso]

But you need CAD for currencly on Ebay.CA.

Isn't there a conversion fee if seller is paying in USD?

Is isn't there a intenrational fee on USA sales? 

[itolduandso]

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@reallynicestamps wrote:

Refuse to pay the import fees on arrival.

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And I would have to pay the cost of shipping the item back to me. That's not free AFAIK?

That assumes I ship by Canada Post, because if it's UPS, I woudln't want to speculate if the US can or can't go after me for tariffs even if paying tariffs is refused. Wasn't there a discussion earlier about exactly this, if US customs can't get money from the buyer they go after the seller, regardless of location and if I don't pay, they simply put me on a black list and won't be able to ship anything to the US ever.

[vintage_america]

Right. This is the setup I have had for a decade. Using Chit Chats. Then everything went crazy with tariffs AND with Chit Chats.

So when I could no longer have US as my item location (because of tariffs) I switched my item location to Canada.

After doing that, I am still getting vast majority USA sales (barely any Canada) and as for shipping, I’m actually shocked at how cheap both Canada Post AND UPS are to purchase through eBay. The deal eBay has with CP is actually cheaper than Chit Chats and UPS is only around 8$ more, which is ok with me until ‘strike’ is settled.

[itolduandso]

Now every time I get an order for a Chinese item I email to buyer asking if they are serious about paying the tariffs and I give them the estimated total... It's 54% but some shippers can charge up to 100 dollars flat rate.

All buyers ask me to cancel the purchase so I kindly tell them how they can cancel the purchase themselves as I don't want to initiate many cancellations myself, just in case ebay bot comes and flags me.

So any China sales get cancelled before they are shipped. 

I haven't had a single buyer who wants to pay the tariffs. Most of the items I sell are not rare or unique or antiques. I have a old items like 100 yeas , Canada or US made and some have no Country stamped on it, nust company logo etc, suitcase for instance, but no way I would risk shipping that with DDU option.

[vintage_america]

Ya but chit chats asks for ‘manufacturer info’ for anything made in China, which is basically impossible to find for vintage items. And if one single package of their thousands of packages per day is misdeclared by anybody, the whole truck is rejected. This led to delays and chaos. The delays were already bad enough.

By switching item location to Canada I am able to reduce my shipping/handling time and get decent shipping costs right through eBay.

But no, I do not see a DDP option through eBay. The good part of that is that I do not have to pay that tariff and I can ship faster (and nearly as cheaply) as with Chit Chats, without the hassles.

[lotzofuniquegoodies]

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@itolduandso wrote:

Now every time I get an order for a Chinese item I email to buyer asking if they are serious about paying the tariffs and I give them the estimated total... It's 54% but some shippers can charge up to 100 dollars flat rate.

All buyers ask me to cancel the purchase so I kindly tell them how they can cancel the purchase themselves as I don't want to initiate many cancellations myself, just in case ebay bot comes and flags me.

So any China sales get cancelled before they are shipped. 

I haven't had a single buyer who wants to pay the tariffs. Most of the items I sell are not rare or unique or antiques. I have a old items like 100 yeas , Canada or US made and some have no Country stamped on it, nust company logo etc, suitcase for instance, but no way I would risk shipping that with DDU option.

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@itolduandso Thanks for sharing. 

devon@ebay This is an example of why there should be a 4th option for a cancellation. None of the current 3 are accurate for this situation. The option should be Mutual Cancellation. No fault to either party. 

Majority of buyers will not be interested in continueing a purchase when there is a risk of a 54% tariff and unknown transaction processing fees.

[itolduandso]

ChitCHats was more expensive than Stallion for long time. Did you check Stallion? They have a quick quote tool there on the dashboard.

I used to get more orders from Europe and Stallion was rock-bottom cheap with APC (they cancelled now) and PostNL.  I used ot pay less to ship the item to Europe than in Canada.

Imagine now, Stallion Post NL USA actually sends the item from Canada to Europe to USA and it's still good price. I remember when Chitchats used to truck Canadian packages to US and then back to Canada. But this is worse. Very bad for environment, catastrohic, but the orange man doesn't care if he gest more kerosine burned over the ocean. It is what is is, Stallion doesn't have option with Canada Post striking.

[vintage_america]

Even eBay states that tariffs are the buyer’s responsibility, so I can’t imagine a scenario where customs or USPS demands tariff payment from a seller outside of USA. The tariff is on China goods, paid for by anyone importing them into USA.

[itolduandso]

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@vintage_america wrote:
Ya but chit chats asks for ‘manufacturer info’ for anything made in China,

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Stallion doesn't ask for it.
Chitchats it's part of the workflow - but as far as I understand this is only for the DDP option, no?

Stallion doesn't ask for it for the DDU option. For the Stallion DDP you need that and if you want it , it's more complicated to setup, you need toi go to products and edit that in the product and have that approved (now it's done automatically by AI at Stallion and you need to pay for the approval 40 cents, it was free before but they had to send it to their broker...). So essentially there you fill in the manufacfturer info, unless you setup manfuacturer in your account profile under manfuacturers.

But if you ship DDU , there is no need for manufacturer info, just HS Code and country and Customs description.

[flipistics]

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@vintage_america wrote:
Even eBay states that tariffs are the buyer’s responsibility, so I can’t imagine a scenario where customs or USPS demands tariff payment from a seller outside of USA. The tariff is on China goods, paid for by anyone importing them into USA.

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From what I understand, the non-postal carriers have to prepay the tariffs before the goods cross the border and the Trump ones currently aren't refundable. If the customer refuses the order and as a result the carrier can't be reimbursed that way, they charge the shipper.  I think the post office has a special arrangement, but I'm not positive.  I might be wrong on this, but I believe it's something to that effect.

[itolduandso]

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@vintage_america wrote:
Even eBay states that tariffs are the buyer’s responsibility, so I can’t imagine a scenario where customs or USPS demands tariff payment from a seller outside of USA. The tariff is on China goods, paid for by anyone importing them into USA.

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Most shipping carriers have a clause in their terms and conditions that states if the recipient declines the shipment or refuses to pay, the shipper (the seller) is ultimately liable for any duties and taxes assessed on the shipment.

[vintage_america]

Right. Still…I’m hearing of delays and chaos at both chit chats and stallion. Customs is cracking down hard on cross border shippers. I guess they believe that’s where the ‘abuse’ was mostly taking place. Regular mail like CP and UPS is largely unaffected. So I took the risk of temporarily just switching everything to Canada at least until things settle down. I’ll see where things stand in about a month or so.

[vintage_america]

Ok, but if the tariff is prepaid why would the buyer refuse the order? The only way I see shipper on hook is if item is returned for another reason.

[reallynicestamps]

Isn't there a conversion fee if seller is paying in USD?

Yes.

It is very small.

What some sellers overlook is Risk Management.

Will you get enough sales to make the small extra fee unimportant?

Will you get so few sales that the small occasional extra fee is paid by other sales?

And international shipping fees are based on the lowest domestic fee, last time I looked, not on the (often very high) international shipping the buyer pays.

And I would have to pay the cost of shipping the item back to me. That's not free AFAIK?

Again, how often will that happen?

In my 25+years selling online, I don't recall ever having to pay for a returned shipment.

Even there, with thousands of sales completed, I'm not sure when I last had a return.

>>>Oh! I tell a lie. I sent a customer a hinged set of stamps instead of the never hinged set he paid for. We exchanged without involving eBay and the whole transaction ended amicably last week.

if US customs can't get money from the buyer they go after the seller,

Are you thinking of FedEx?

One reason I would never deal with FedEx is their nasty policy of not charging the customer at the doorstep but billing later.

Then if the buyer does not pay them, they go back to the seller, whose financials they have on record for the unpaid import fees.

Note that the buyer has the item they paid for.

US customs is not a carrier.  How would they return the item?

[dinomitesales]

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@itolduandso wrote:

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Last week I had almost two dozen cancelled orders, about 1400 dollars orders revenue cancelled. All US buyers who do not read. 

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I would have just shipped these Canada Post. There's no evidence that any postal imports entering the US (under $800) are currently being charged any fees. And even in the unlikely event that they did, that's not your problem and eBay has your back.

Worst case scenario the buyer refuses to pay and the item is sent back to you. Provide a refund less your shipping fees and re-list it.

[flipistics]

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@vintage_america wrote:
Ok, but if the tariff is prepaid why would the buyer refuse the order? The only way I see shipper on hook is if item is returned for another reason.

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The courier has to prepay the tariffs to the government before the item can enter the USA. The courier then requires the buyer to reimburse them for the tariffs (and their processing fee) before they'll release the package to them. That's how I think it works anyway.

[lotzofuniquegoodies]

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@flipistics wrote:

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@vintage_america wrote:
Ok, but if the tariff is prepaid why would the buyer refuse the order? The only way I see shipper on hook is if item is returned for another reason.

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The courier has to prepay the tariffs to the government before the item can enter the USA. The courier then requires the buyer to reimburse them for the tariffs (and their processing fee) before they'll release the package to them. That's how I think it works anyway.

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That would make it a much more advantageous for sellers to ship cp/usps vs courier. Then less worries of pre-collection of tariffs and crazy processing fees at either end. Becomes a case of based on semantics, Canadian/US goods returning if they are refused or rejected for entry.