Ebay needs to Allow disable primary shipping location. (Ebay.com Canadian sellers need disable USA)

[itolduandso]

Canadian seller on Ebay.com US. 

I can't disable USA shipping for my Chinese items.

Of course I could move listings to Ebay.CA. ... create new account, setup shipping policies, copy listings etc, start from zero... unless I want to switch to Ebay.CA with existing account and eat exchange fees and and so on (didn't want to do that).

So continuing selling on Ebay.com US. 

The issue is I can't disable US shipping being the primary destimation.

That's the same thing on Ebay.CA ,I couldn't disable Canada shipping if I wanted.

It should be as an option. If I can disable shipping altogether (pickup only) so why I am not able to disable primary destimation.

Ebay needs to change it. NOW. This doesn't make as much sense under normal condition but now under Trump's tariffs, this settings makes totally sense.

[vintage_america]

Same situation here. It should be fixed by eBay because it’s pretty ridiculous.

But why disable USA? If you’re listing on .com and you have your item location set to Canada, there would be no issue on your end regarding tariffs on China items. Buyers will see you are in Canada. Yes they would likely need to pay tariffs but that’s not your fault. And there are very good deals on eBay for both UPS and Canada Post to USA.

My problem with the same set up is that it still defaults to Canada as being international and USA being domestic. But the workaround is to use flat rate shipping with either the generic Expedited or Standard shipping options for both countries. Not ideal but it works.
I’m looking forward to going back to my old set up, hopefully when/if this tariff stuff goes away.

Unfortunately I couldn’t transfer my listings to .ca either and I don’t want to start listing there in case I end up reverting to prior setup.

[mrdutch1001]

Unfortunately for sellers listing on.COM no, you cannot disable shipping to the USA>USA eBay site>so if you don't want to ship to USA you list on .CA eBay Canada site.

and NO eBay does not need to change that...most any selling site based in the USA requires sellers to ship to the USA...and that is what sellers agree to when they list on those sites. It is by choice that Canadian sellers list on .COM.

This is NOT something that eBay needs to fix, since there is nothing broken.Canadian sellers just need to understand the rules and policies of the site they are listing on and if they cannot abide by those rules... list on .CA. and NO you cannot disable Shipping within Canada on eBay Canada site....and therein lies the problem people>you don't understand the rules and policies about listing on an a site and that it is a requirement to ship to the country in which the selling site is located and/or affiliated with. Don't want to ship within Canada? then I guess the choice is to pause your listings, do "Time Away" and maybe take some time to read the rules and policies pertaining to the selling site in which you have chosen to engage in business.

[ricarmic]

I also have a "com converted" ID, my store is .COM still. 

I sell on both .COM and .CA (one ID) I don't pay any exchange on .CA items that sell in $C. I do lose on the exchange on US$ items on the .COM site as well as the US store fees which are in US$ because I'm paid in $C.

We can choose to sell on any site we like, normally the reason for picking a given site to sell on is that we are targeting the buyers on that site* which would mean eBays approach that you can't block the buyers on the home site is reasonable. I can't imagine why they'd ever change that.

I'm in the same boat (my store is on time away right now) half of my items (2500) are on .COM which also prevents me from stopping sales to the US for them, and also means there's no easy way for me to sell only to Canadians for the other 2500. The non easy ways to solve this for me at least require a LOT of work, I'm hopeful that by the time my summer vacation is over things will be more stabilized but time will tell.

*there might be exceptions where sellers want to take advantage of the .COM features that don't exist on other sites instead of favouring the "home buyers".

[vintage_america]

Why are you trying to stop sales to USA from .com site? Or from .ca for that matter. If it’s due to tariffs just use Canada as item location on .com

The part that needs fixing is that if you sell on .com with an item location in Canada, then domestic should be Canada. Instead, it’s international. It should go by item location and give the correct shipping options accordingly.

[sapphyres-designer-jewellery]

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@ricarmic wrote:

I also have a "com converted" ID, my store is .COM still. 

I sell on both .COM and .CA (one ID) I don't pay any exchange on .CA items that sell in $C. I do lose on the exchange on US$ items on the .COM site as well as the US store fees which are in US$ because I'm paid in $C.

We can choose to sell on any site we like, normally the reason for picking a given site to sell on is that we are targeting the buyers on that site* which would mean eBays approach that you can't block the buyers on the home site is reasonable. I can't imagine why they'd ever change that.

I'm in the same boat (my store is on time away right now) half of my items (2500) are on .COM which also prevents me from stopping sales to the US for them, and also means there's no easy way for me to sell only to Canadians for the other 2500. The non easy ways to solve this for me at least require a LOT of work, I'm hopeful that by the time my summer vacation is over things will be more stabilized but time will tell.

*there might be exceptions where sellers want to take advantage of the .COM features that don't exist on other sites instead of favouring the "home buyers".

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I'm in a similar boat (but no where close to half and half... I only started listing on .ca a couple of months ago).

When I need to turn off US sales I have to put the .com store on time away, when I can't ship within Canada it's the .ca store that goes on time away. If I have items to list, I list where ever I'm selling at the time, seems like lately one store or the other is on time away.

C.

[ricarmic]

@sapphyres-designer-jewellery yes it is a lot easier with 2 ids....  when i decided to start listing on .CA about 8 ? years ago, I chose to stick with one ID because the problem I was solving was to do with shipping - free shipping to USA meant that Canadians were sometimes significantly overpaying on the .COM site depending on the size/weight/relative item cost. Just like all the rest of us I never anticipated NOT wanting to sell to US folks at all!

@vintage_america at the time I time away'd my store, I was still selling everything (including China stamps) to the US. There were times during the initial "tariff confusion" days when I would have liked to sell only to Canadians until things stabilized but I was unable to. I was able to do this in a sneaky way temporariloy on other sites that I use.

I appreciate your perspective, but I suspect that if ebay based things upon the "country of shipping" instead of "country of listing site", when there's now the complication of "country of origin" someone would find ways of misusing that..... "country of listing site" is one of their founding rules, their code has to be "legacy code" by now so I suspect making a change like this would be quite significant, but I could be wrong, my coding days are a couple decades behind the times!

[sapphyres-designer-jewellery]

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@ricarmic wrote:

@sapphyres-designer-jewellery yes it is a lot easier with 2 ids....  when i decided to start listing on .CA about 8 ? years ago, I chose to stick with one ID because the problem I was solving was to do with shipping - free shipping to USA meant that Canadians were sometimes significantly overpaying on the .COM site depending on the size/weight/relative item cost. Just like all the rest of us I never anticipated NOT wanting to sell to US folks at all!

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I actually opened the second ID (this one) so I could have a store on both IDs. eBay only lets you have one store subscription, and I like the idea of having a store to get lots of listings up.

While it's deceptive because there's only 206 things listed in my store right now (which is also on time away), I have probably 500-1000 things I can list here, just no time to do that right now. I want to get the new listings up here when my store is back online so they can show up as new listings. My plan was to put up listings and schedule them to start after the strike, but I'm working on my .com listings right now.

C.

[vintage_america]

If I’m understanding correctly you have your .com listings set with USA item location? Using Chit Chats or Stallion for cross border shipping to USA? And this is the reason for pausing store?

If so, there are certainly better options than freezing your store. Just saying. Perhaps I misunderstood your situation.

[sapphyres-designer-jewellery]

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@vintage_america wrote:
If I’m understanding correctly you have your .com listings set with USA item location? Using Chit Chats or Stallion for cross border shipping to USA? And this is the reason for pausing store?

If so, there are certainly better options than freezing your store. Just saying. Perhaps I misunderstood your situation.

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It's difficult to ship any China made goods using a Duties Paid Solution with a company like Chit Chats or Stallion Express. Those have to be shipped with Canada Post, so the item location would have to say Canada.

I have US for my item location on anything I can ship with Stallion Express since it's shipped as domestic shipping. I put the China items on my .ca store to make things easier for me (and so buyers don't get hit with tariffs by surprise, as many buyers know I'm shipping domestically from the US by using Stallion, but I can't do this with my stamps and coins from China).

I had to change the item location on 4500 items in my .com store to Canada because Stallion won't accept my untracked letters anymore and those have to now be shipped with Canada Post. (But due to the strike I changed the shipping on all those items to a higher cost so they could go with Stallion). Yes, this is getting kind of complicated.

I might be back online on Tuesday, we'll see... depends if my doctor lets me go back to work tomorrow. So far as I know, work doesn't pay benefits if you have alternate sources of income (and I don't make enough on eBay to warrant forfeit of these benefits), this is something I will review with them tomorrow if I'm not allowed to return to work.

C.

[reallynicestamps]

Although you are registered on dotCOM (?) you can still list on dotCA -- just as those of us registered on dotCA can list on dotCOM (or dotDE or dot FR or dotcodot UK).

Then your Chinese items can be set to ship domestically (Canada ) and Internationally-> Destination-> Choose Destination , and ignore USA as a destination.

You can even Block USA as a destination for these.

In the short run, End all those dotCOM listings, they will go to Unsold and stay for 60-90 days.

Then copy the Descriptions and relist them on dot CA , Blocking USA as a destination.

You may have to retake all your pictures, but if you are dropshipping from a Chinese supplier, they will still be available if the item is.

You don't have to do these all at once either.

Do a dozen a day or so until you have taken all from your dotCOM Unsold list.

I would not suggest Ending the Unsold listing on dotCOM when you have it relisted on dotCA.

The labour dispute will be over soon enough and at that time you can bulk end the dotCA listings and Sell Similar / Relist the dotCOM listings.

[reallynicestamps]

If the problem is the Trump Tariff, you should not be making decisions for your customers.

The Buyer is responsible for paying all import fees.

Not the Seller.

EBay even gave us a boilerplate message we could add to our Descriptions some years ago spelling this out.

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

Now the Buyer can make two decisions.

Don't buy.

Well, bad for the Seller, but not a problem.

Or.

Refuse to pay the import fees on arrival.

And lose their payment as well as the item.

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...

EBay does not require the Seller to refund anything at all, rien, zip, nada, nothing, if the shipment is Refused or Undeliverable.

It's more nuanced than that because: chargebacks.

But if the customer wants it, and will pay for it, why are you denying them the chance to buy it and put money in your pocket?

[ricarmic]

@vintage_america no, all my items have Canada as the location, I simply choose to list on both .COM (as I originally did in 1999 when I started here) and .CA from my one ID for the reasons I mentioned earlier, items on both .COM and .CA showing as location Canada. The store is a .COM store as I chose not to take any risks converting it to a .CA store with so many legacy/grandfathered items (up to 10 plus years running), and now that it's not an anchor store anymore the US$ bite is a lot less a problem.

My point for my own situation is that it would have been nice in the initial days of tariff turmoil to just temporarily block sales to the US (which I could sneakily do elsewhere) until things settled. I couldn't do that here for the reasons we've already discussed.

[ricarmic]

@sapphyres-designer-jewellery I hear you on the items/time department, I've well over 1,000 items "lotted" and about half of them pictured, but not yet listed. That queue is going to be jumbo sized by the time my summer vacation is over.

My master plan to try to move more toward semi retirement isn't yet coming to fruition, I still have work to do in letting go of some stuff, it still a "work in progress"!!! My crux is I LOVE the treasure hunt searching/sorting/breakdown phase, probably like a lot of us, aka the "storage wars" part of the business. The problem is, I have to find places to sell all the fruits of those labours, and I'm doing too good a job of creating stuff to sell vs getting it up to sell!

[sapphyres-designer-jewellery]

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@ricarmic wrote:

@sapphyres-designer-jewellery I hear you on the items/time department, I've well over 1,000 items "lotted" and about half of them pictured, but not yet listed. That queue is going to be jumbo sized by the time my summer vacation is over.

My master plan to try to move more toward semi retirement isn't yet coming to fruition, I still have work to do in letting go of some stuff, it still a "work in progress"!!! My crux is I LOVE the treasure hunt searching/sorting/breakdown phase, probably like a lot of us, aka the "storage wars" part of the business. The problem is, I have to find places to sell all the fruits of those labours, and I'm doing too good a job of creating stuff to sell vs getting it up to sell!

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I've been getting new stuff ready and taking lots of pictures. I have a very big queue for this account but don't want to bother with that until this strike stuff is over. I have items for the dot com store that I'm listing, but it's debatable as to whether or not I'll be able to be selling again soon.

C.

[lotzofuniquegoodies]

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@sapphyres-designer-jewellery wrote:

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@ricarmic wrote:

@sapphyres-designer-jewellery yes it is a lot easier with 2 ids....  when i decided to start listing on .CA about 8 ? years ago, I chose to stick with one ID because the problem I was solving was to do with shipping - free shipping to USA meant that Canadians were sometimes significantly overpaying on the .COM site depending on the size/weight/relative item cost. Just like all the rest of us I never anticipated NOT wanting to sell to US folks at all!

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I actually opened the second ID (this one) so I could have a store on both IDs. eBay only lets you have one store subscription, and I like the idea of having a store to get lots of listings up.

While it's deceptive because there's only 206 things listed in my store right now (which is also on time away), I have probably 500-1000 things I can list here, just no time to do that right now. I want to get the new listings up here when my store is back online so they can show up as new listings. My plan was to put up listings and schedule them to start after the strike, but I'm working on my .com listings right now.

C.

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@itolduandso 

@sapphyres-designer-jewellery 

@vintage_america 

Even the rules on dot com for eIS specify shipping to the USA, AK and HI must be included for all listings. No opting out.

Last Updated: July 29, 2024

The eBay International Shipping program (“EIS” or “Program”) makes certain items (“EIS Item(s)”) that you list for sale on eBay.com available to both buyers outside of the United States as well as buyers in Alaska, Hawaii and Puerto Rico (“Buyers”). As applicable by Buyer location, EIS enables Buyers to obtain parcel processing, international shipping costs, and customs clearance services (the “Services”) at checkout. It is facilitated by eBay through third party service providers including technology providers, hub operations facilities and carriers that eBay has contracted with to operationalize the Services.

1. State/US Territory Eligibility.

   The Program will be available for Puerto Rico in July 2024 and Alaska and Hawaii in October 2024. For convenience, Sellers opted into the Program will automatically be opted in for sales to Alaska, Hawaii, and Puerto Rico through the Program. However, please note that there is currently no ability for you to exclude sales to Alaska, Hawaii, and Puerto Rico, so if you are restricted from selling in those regions, you must opt out of the Program entirely.

If you want to exclude the USA the only way would be to list on a foreign site like CA or UK with flat rate or free shipping. 

The rest of the fun rules and fine print:

https://pages.ebay.com/internationalshippingprogram/seller/terms/

Now if only we could list in US funds on ca? Sigh!!! Sorry, that was a bad case of wishful thinking!!

[vintage_america]

You sound just like me. Lol. Totally similar situation.

[itolduandso]

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@vintage_america wrote:
Buyers will see you are in Canada. Yes they would likely need to pay tariffs but that’s not your fault. And there are very good deals on eBay for both UPS and Canada Post to USA.

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No some (rather would say most) buyers do not read and only look at pictures and look at Buy button. They don't check if it's from Canada. I have flat pricing rounded to nearest 10 dollars and shipping included anywhere to the US, no questions asked. To Canadian and International buyers I charge the differencial between free shipping that US buyers get and what I would Canadian or International buyer pay. 

So I have flat shipping anywhere USA, flat shipping anywhere Canada and flat shipping anywhere Europe except Russia and Belarus. I do it for several years and overall I haven't lost money and saves me time. 

If it's a Chinese item I try to discourage purchase by putting the estimates tariffs amount in the Description, right on top. Guess what, buyers don't read at all.

I have cancellations as result of buyers not reading.

And also annoyed buyers too. And I had one buyer upset about the cancellation reminding me kindly of the 51st state option. 

Since Trump is in the office I have 98% of all orders are US buyers, 1% is Canadians and 1% is Europe. Before Trump in the office, I would get 10% Canadian orders, 85% US buyers and 5% Europe.  Canadian buyers disappeared. If U.S. sneezes, Canada has a full blown Covid, the purchase confince in Canada is currently as bad as it hasn't been for long.  So my orders are almost entirely US buyers.  This makes me conmpletely exposed to the organge man.

Last week I had almost two dozen cancelled orders, about 1400 dollars orders revenue cancelled. All US buyers who do not read. 

In fact, mobile application is designed for people who don't read. Click- click-click. The mobile description in Ebay is composed randomly, unless you exlictly create the mobile description but for that you need to use 3rd party services like 3Dsellers. Ebay doesn't expose mobile description field when you create the listing in Ebay and even the CSV doesn't have the field. I believe the API has it if you use that. 

So as result of that, buyer (most using mobile devices not computers to shop) only see mobile description, which doesn't really warn buyer - do not buy , this is Chinese product - Trump will be angry if you purchase .. etc.

Ebay just wants to make money but selling with Tariffs doesn't make sense, nobody is going to pay those amounts.

[itolduandso]

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@mrdutch1001 wrote:

.

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What is your problem ??

[itolduandso]

You can use like 3d Sellers or similar to just sync those listings, they support diffent sites with different shipping policies.