HMMM Side effect of the introduced "shipping exclusions" changing handling time??

[ricarmic]

All of my items have always had 2 day handling time.

Today I noticed my items listed on .COM are all saying "Same Day Shipping" in the little notes under the item price. (doesn't matter whether you view them on .ca or .com)

Items on .CA do not.

Items on .CA have in the domestic handling time (under the shipping and payments tab):

"Will usually ship within 2 business days of receiving cleared payment"

Items on .COM do not have anything in the domestic handling time, it is not even mentioned at all.

I've opened (ie revised) the .COM listings and they have 2 day handling time in them as they always have. Items I've created today have the 2 day handling time.

I'm wondering tyler@ebay if the inclusion of the shipping exclusions did something to that setting on .COM???

This is worrisome as buyers will be thinking I have 1 day turnaround when I do not.....

[ricarmic]

Note that often the 3 boxes under the purchase amount for me show:

"Free Shipping", "30 Day Returns", "Ships from Canada"

Experimentation shows that sometimes it still does, but regularly it is showing "Same Day Shipping" as the first thing.

[recped]

On the shipping tab on .com handling times sometimes don't show.

That said, I checked about 10 of your listings on .com as a US based buyer, they all showed 2 day handling. I checked old listings, recent listings and a few in between.

[mrdutch1001]

checked mine on .COM & I am seeing same day shipping on some, others have nothing specified for handling time - ALL my listings have had 3 day handling time for the past six months. Maybe & hopefully what we see on our own listings is not what others see?

[recped]

Those random messages that appear on the main page are often pretty odd.

I'm seeing "experienced seller" on some listings I did a few days ago on an id that has sold only 1 item in the past year!

On your listings they pretty much all show me "free shipping", "30 day returns" and then the third box say either "experienced seller" or "X watchers" or "longtime seller".

The one that really bothers me is "last one", yeah last one until I add more available stock! While this might prompt buyers to commit they might conclude it was a lie when an hour later it magically is available again. Some times this leads buyers to wonder if their order actually went through, or was cancelled or ???

I love it when eBay "helps" me!

[msmaggie060]

Just checked my items and they are also showing “same day shipping” on a lot of my listings. Some have it, some don’t, and doesn’t seem to go by the start date either. I have old items and recently listed items that are showing the same day shipping. Most of my listings are 1 day although recently I did put some on with 2 day shipping. Not happy about this!

I guess I had better go and check my other ID and see what is happening there.

[11canadianchick]

I noticed this the other day as well ... on both of my selling accounts.  I've always had one day handling time and that has never equated to same day shipping.  What's most annoying is that there's no rhyme or reason -- some are on .ca, some are on .com; some are one ID and a few on the other.  So far, no one has mentioned it to me, but if they did, I could honestly say that it's eBay's fault.

[tyler@ebay]

Hi @ricarmic - I've seen reports of this intermittently in the last little while. 

I'm fairly certain it's a technical issue that has been reported, I'll do some digging for examples on your account and get you added to the open ticket. 

Thanks!

[ricarmic]

Hi Tyler, as a note, if you bring up the item a few times, sometimes it is there, sometimes it is not, a different group of three notifications are there instead, often the others I listed.

It is not consistently coming up even for a specific item

tyler@ebay 

[hold.your.own.media]

Hey guys,

Just noticed this today too as I was trying to list some new items. Honestly, I'm having a lot more unhappy people in the past couple weeks due to shipping delays, so I hope this gets sorted out ASAP. I ship every 5th business day (once a week), and all my listings have 5 days for handling within.

[lucitabby]

Tyler, I have the same problem for my listings on .com - .ca is ok. Please add me to the ticket as well. Thank you.