eBay

musicyouneed · ‎01-27-2020

I sent a CD to Belgium and the buyer said she got earrings instead? I told her that I don't sell earrings, only CD's and for her to send me a picture of the label? This is a new one for me!!

lady.stark · ‎01-31-2020

The "Not as described" term does not exist anymore at eBay. The buyer has to file a "return" case. Then he will have the choice to select the reason - at that step, I believe the NAD reason is available.

musicyouneed · ‎01-31-2020

Well would you believe after all this, he got the CD today. I asked him to take a picture of the envelope and label just for my info for future.

ricarmic · ‎01-31-2020

An extra WOW, we should start up a "sellers stories" book of all the weird things that have happened over the years!

This one would be in it for sure!!!!

The best news is it all turned out ok (except for all the time you lost on it) in the end!

pjcdn2005 · ‎01-31-2020

That's great though really odd. It sounds like they got 2 items and whoever ordered the earrings not zero!

sylviebee · ‎01-31-2020

@maximus7001 wrote:
Paypay keeps the $0.30 flat fee and refunds the rest.

Is that true? I recently issued refunds and PP kept the entire fee each time.

lotzofuniquegoodies · ‎01-31-2020

@sylviebee

That may be because your listings are on created on dot com. I guess going forward a bit of a downside.

-Lotz

pjcdn2005 · ‎01-31-2020

They should only be keeping the .30. Can you give an example of how the refund looks on PP?
if PP fees were originally $1.30, then everything except $1 would be refunded by you and PP would refund the $1 to the buyer.

pjcdn2005 · ‎01-31-2020

It isn't related to which site you list on.

ypdc_dennis · ‎02-01-2020

@sylviebee wrote:
@maximus7001 wrote:
Paypay keeps the $0.30 flat fee and refunds the rest.
Is that true? I recently issued refunds and PP kept the entire fee each time.

Since you have been around from 2001 on ebay, you might be on the American side of PayPal which is now keeping the entire fee. I'm assuming you refunded through the transaction and not through Paypal's send money.

For my last refund, PayPal just kept 30 cents, the rest of the fee was refunded.

lady.stark · ‎02-01-2020

Post deleted, I misunderstood the question.

richardcm · ‎02-01-2020

Curiosity question. Does PayPal keep the entire transaction fee for sites other than eBay? If so, will this not hurt PayPal as a business? Or is it just eBay and PayPal fighting because eBay is starting their own managed payments?

mrdutch1001 · ‎02-01-2020

Yes I believe it is USA based PayPal accounts that no longer get any fees refunded on any portion of refunds.

teenytrinkets · ‎02-03-2020

I just sent a bunch of packages via ChitChats. Not great to hear that they're mislabeling items. I don't usually buy the insurance, but to me, mislabeling is not the carriers fault - and therefore doesn't sound insurable. If your tracking # says delivered, but it was delivered to the wrong person, there's no claim to speak of.

Anyone know if insurance would cover a SNAD due to a ChitChats eff-up?

zee-chan-jpn-books · ‎02-03-2020

Now someone is missing a pair of earrings! Poor buyer and seller, they're going be so confused.

Not reassuring to hear that Asendia could mislabel things. Using their tracking is pretty much the only reason I'd drive all the way out to use CCE on the odd international shipment...

teenytrinkets · ‎02-04-2020

Exactly...so if Ascendia mislabels your item, and it's "delivered" to the wrong address, what exactly should happen? Insurance wouldn't cover it - it's delivered. INR wouldn't work, it's delivered.

This is a new risk I hadn't even thought of...