eBay

silentmobius · ‎06-16-2014

Buyer from states opened a case and I checked out the tracking and still shows in transit, he doesnt respond to me and just escalates.. the tracking was uploaded, but I lost the case?? I just lost $420 because of this.

what the **bleep** do i do? No, I doubt he'll just not accept the package and have it returned lol

mr.elmwood · ‎06-22-2014

Yeah, I'm a weekender. M-F I sit around count my money, cash pogey cheques, drink beer.

.
.
.

bb_cool_stuff · ‎06-22-2014

Atta Boy, retirement is working out well for you.

mr.elmwood · ‎06-22-2014

@silentmobius wrote:
I am respectful to people who show me respect, I've never had issues with people sending me msgs and none of those feed backs are from people who had prior contacted me.

Each of those comments I made, were right. After my first mistake,I stopped using surface int. As for packaging, the price jumps from $10- to $16 if i use a box and I let them know how I'll be shipping it beforehand. If the buyer is not going to read, its not my problem. I am proactive with these things, but i can't chase every one.

As for 100% feedback, I'm not going to bend over backwards and give my item for free; and neither should you. I bought every single item and worked hard to get them. Items don't just disappear into thin air, if its undelivered it will return to me. As a seller you shouldnt encourage this kind activity, a lot of buyers like to dip their toes in the water to see if they can get free things.

I asked a simple question looking for some help, Pierre and a few non-regulars were the only one who stated the facts, the rest of you (Ive seen you in other threads,and its the same story,you start attacking the original poster) started going on how I was mean to people and whatever. I didn't know I was back in highschool, what does that have to do with my question?

Your question leads to your business practices. Your business practices lead to your situation, which lead to your question.

Technically, every INR is "in transit". So, there needs to be a cut-off point. Your practices put you on the other side of the cut-off point.

Yopu are in this to make money. Us "weekenders" do the same thing. We are in this to make money. We have made all the mistakes and either learned on our own, or, had someone tell us we were wrong. There is no simple right way of doing things. There are, however, a lot of wrong things that can be done.

Doing things wrong, lead to questions such as " Just lost a case with item still in transit how? What do I do now?". and the circle continues.

.
.
.

bb_cool_stuff · ‎06-22-2014

We have made all the mistakes and either learned on our own, or had someone tell us we were wrong.

Exactly, received the same advice when I was a Newbie.

The regulars picked apart my listing years ago & they were exactly right in regards to my listing deficiencies.

mr.elmwood · ‎06-22-2014

BB, I have told this story before. It was eBay Live Chicago 08. On the convention floor, amongst all the displays and hucksters was an "eBay listing makeover" booth. Took me a couple days to screw-up my courage and sign up.

Jennifer P, a senior marketing strategist, brought up one of my listings and proceeded to shred it. I was the poster boy for getting it wrong. Then, she proceeded to rebuilt it with "best practices".

Night and day the difference. Suddenly, an awareness creeps over me and look over my shoulder. There are 40-50 people sitting, standing, watching me being "publicly humiliated".

Jennifer, being aware of fragile egos, gently asks if she wanted me to save the changes or revert back to what I had. I asked her to save the changes.

Then I said to her "Do you realize what you have done? My sales will double.". She just smiled back at me. My sales did indeed double.

I kept in contact with her for a few years, but then, she moved on from eBay. A supreme talent. She knew her marketing, eBay, best practices.

There are a lot of amazingly highly intelligent people at eBay. There are a lot of very smart sellers. They all want the same thing: "Let's make more money".

Why on earth would someone reject advice designed to generate more profit?

.
.
.

cumos55 · ‎06-22-2014

Many years ago I came to the point where I had to write a special kind of email to a buyer.... very early in selling on eBay

That is when I sat back and realized there were many ways to say the same thing... and then I asked myself ... What would I want to see in an email.... and not be totally unhappy as a buyer getting this email...

Then it was a few years ago ...and ... I found sellers were having problems....asking questions here and on eBay.com.

These situations helped me get a better understanding of eBay... file it away for future reference ... if needed.....and will that ever be my problem...

Currently....My thought.... The first thing any seller on eBay has to do is ask ... Who am I?... How do I deal with people? How do I deal with people I cannot see?

Many people are just not suited to selling on eBay.

and then there are those that learn.... and adjust

It was in 2006 that I started reading the boards on eBay.com.

The most interesting discussions were started with someone very unhappy with eBay..... Sometimes known as whiners....Yet once things were sorted out... it became obvious what the answer was... The seller knew the answer, even before the discussion...Yet the seller was focused on what they were doing....

It is hard to accept when one is wrong... and perhaps even harder to change.

We had a seller who continued to do as he chose... contrary to eBay rules... Eventually eBay caught up to this seller and put a selling restriction on him....

It is not easy to be a seller on eBay....

I found that it was the small changes that gave the biggest result.... Many times it was making an adjustment... before eBay had it as a rule....