eBay

ricarmic · ‎06-14-2021

I thought I'd start a new thread just so I only have to put this in one place....

I had an inkling when I read Tyler's response to @hlmacdon that the link might work for me now. Unfortunately I remain very concerned that those pesky "US" warnings would come to fruition and it is a catastrophic problem for me if it starts dropping items as the GTC roll over.

So I went to the payments tab on .CA and initiated the registration process.

It looks like it worked.

It did require me to include identification information. If I clicked that I didn't want to include my SIN so I had to put in either Drivers license or Passport. I put in drivers license and note, DONT put in the "-"s it wont accept them.

It also choked on my address. I live in a wee village and as a result I have both a PO Box number and my street address. It would not accept the box number. Both parts are on my bank accounts address, time will tell if that is a problem.

Once I fixed both those up, it gave me options to direct link to my bank account (I'm a TD guy) and I securely logged in and was able to select which bank account I wanted to use. It appears to have worked, I got an email advising that I authorized a PAD agreement. (So theoretically it is ok with the address without the PO Box as it is with the bank).

So far there is no micro withdrawal, I'd be surprised if it is necessary since I was logged in as me when it connected the account. I'll keep an eye out for it.

I picked CAD currency. At some point I'll have to switch my billing to be $C.

It did not ask me about the frequency of payments. Subsequent skimming makes it look like I'll get asked that after I get my first sale under MP.

So that's where it is at. I will update as I have further news.

ricarmic · ‎06-17-2021

Hi! @lotzofuniquegoodies

I'm assuming this is under the "payments" section of my account stuff right?

I went there and it only shows the payout setting and the last digits of my bank account information. It does't show anything for "payments", gives me a place to click to set one up. Presumably this is because the 48 hours hasn't finished yet from my reapplication of the PAYPAL payment and nothing is finalized yet?

I'm not going to muck with it there. The interesting thing is that some time in the deep past I had a US$ credit card attached to my ID, I don't know where that went.....

I did also find payments information underneath Business Information section. It shows PAYPAL as primary nothing else though. I'll leave that one alone for now too.

lotzofuniquegoodies · ‎06-17-2021

@ricarmic wrote:
Hi! @lotzofuniquegoodies

I'm assuming this is under the "payments" section of my account stuff right?

I went there and it only shows the payout setting and the last digits of my bank account information. It does't show anything for "payments", gives me a place to click to set one up. Presumably this is because the 48 hours hasn't finished yet from my reapplication of the PAYPAL payment and nothing is finalized yet?

I'm not going to muck with it there. The interesting thing is that some time in the deep past I had a US$ credit card attached to my ID, I don't know where that went.....

I did also find payments information underneath Business Information section. It shows PAYPAL as primary nothing else though. I'll leave that one alone for now too.

The reason I mention this is with the invoice for store fees it "suggests" you can add other payment methods. It brings you to the Payout section of sellers hub. Technically from there you can only change.....Not add. Seller's account seems to let you do both. I have been nervous to tinker with it for fear I may have all the problems you've been having.

Your detailed reports with MP are appreciated along with at least my sincerest condolences. eBay should be forwarding you a cheque(check) for your time, trouble and grief?? Hey, it doesn't hurt to ask!!

-Lotz

PS. Prior to MP (15 + years) I never had a backup method attached to Paypal. Now you almost need to.

ricarmic · ‎06-21-2021

Today a penny compliments of eBay showed up in my bank account. Having said this I don't really know which one of the 3 times I tried to connect the account it is from, but at least I know $$ can come in. (it looks like it sends it the day before the first deposit, at least that is the case for me)

I also had a brainwave about the problem trying to set up the bank account as the backup payment method. As I understand the MP agreement, when we linked the bank account it can be used to deposit $$ and to pull $$ as necessary. This may mean when I try to set it as a payment method it drops it because it is "already there" so to speak? Anyway at this point PAYPAL is the primary (as it always was) I'm not going to mess with it, July first appears to be my new billing payment date for store fees and upgrades etc, so I will see where it comes from then. I suspect I won't have to do anything more but time will tell. (irregardless if I tried to set up the bank account as the backup it shouldn't have zapped the primary)

Tomorrow will be the big day, its the first deposit day. Keeping my fingers crossed that works ok!

recped · ‎06-21-2021

@Anonymous wrote:
So, If i get the jist of it, MP is still Not working correctly then.

I signed up my last remaining id on the 14th it went very smoothly utilizing my drivers licence and micro-deposits. Deposits showed up the next day, I entered the amounts, shortly thereafter I received a message confirming my sign up and verification. Today I received a message warning me that my activation date would be between June 28th and July 2nd.

Other selling id's have been in MP for months, no issues at all.

"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.

ricarmic · ‎06-22-2021

Today's "the big day" updates:

-this morning email and status changes that the funds were sent to the account "Funds Sent"

-this afternoon another 1c arrived in my account, again not sure which registration it was from.

-later this afternoon the firsy payout arrived AOK!!!!!! (I'm a TD guy so it was same day arrival for me)

So the important parts are working.

Only outstanding item is the backup payout method, I'll wait till July 1st and see what happens, in the worst case it will pull from PAYPAL which will be ok going forward.

kawartha-ephemera · ‎06-22-2021

Same experience here. I've had 10 or more weekly payouts, all have landed in my bank account by Tuesday evening. Weekly has been working well for me, most orders from Tuesday through Sunday evening have been clearing in time for payout the following Tuesday.

ricarmic · ‎07-02-2021

OK first month end update, I called CSR to confirm where things are at:

At this moment my MP payments account is -$335.01. This is because my store fee for a month and a half was billed (June 14 was MP day) along with my item upgrades etc. The negative balance was not taken from my account because there was enough money in the "processing" stage to cover it. CSR confirmed that at month end it will not bill your account if there is sufficient "processing" funds to cover it. I suppose if there was only enough to cover some, it would bill the extra to the bank account/automagic payment.

The due date of my "pre-MP" invoice/fees which was due on July 1st, before July 1st now it has the June 1-14 bill added to what was there before and says it is now due August 1st. Nothing got paid. CSR advised that it is common for the due date to be bumped, although mine has been bumped 2 times now.

I've not received any warnings or notices regarding either of the owing amounts. CSR confirmed that one would get at least 2 messages about the overdue amount before any restrictions or actions against listings would happen.

So barring any other events, I won't have any more updates here till August 1st and we'll see what happens with the automatic payment then.

lotzofuniquegoodies · ‎07-02-2021

@ricarmic wrote:
OK first month end update, I called CSR to confirm where things are at:

At this moment my MP payments account is -$335.01. This is because my store fee for a month and a half was billed (June 14 was MP day) along with my item upgrades etc. The negative balance was not taken from my account because there was enough money in the "processing" stage to cover it. CSR confirmed that at month end it will not bill your account if there is sufficient "processing" funds to cover it. I suppose if there was only enough to cover some, it would bill the extra to the bank account/automagic payment.

The due date of my "pre-MP" invoice/fees which was due on July 1st, before July 1st now it has the June 1-14 bill added to what was there before and says it is now due August 1st. Nothing got paid. CSR advised that it is common for the due date to be bumped, although mine has been bumped 2 times now.

I've not received any warnings or notices regarding either of the owing amounts. CSR confirmed that one would get at least 2 messages about the overdue amount before any restrictions or actions against listings would happen.

So barring any other events, I won't have any more updates here till August 1st and we'll see what happens with the automatic payment then.

I'm not sure how many billing schedules eBay Ca has in play but IF you were previously billed for store fees on the 16th of the month, those charges are NOW removed a day or 2 later vs the end or first of the next month. Hopefully however you have designated. May, my store fees were paid by PayPal. June they were pulled from Available funds.

-Lotz

ricarmic · ‎07-02-2021

I think because I MPd a couple days before it was going to come out of the PAYPAL account it disrupted things more than usual. Time will tell....the MP fees are AOK, it is only cleaning up the PAYPAL ones that haven't yet cleaned up - and mine did switch from the 16th to the first of the next month and then again to the first of the next month after that.

kawartha-ephemera · ‎07-02-2021

These MP subjects are so very difficult to discuss in written form, makes it awfully tough for one to clearly understand the finer details of situations others are trying to explain ... utter confusion reigns!

That being said, I have a very hard time believing eBay would actually "bump" forward your pre-MP invoice due date ... that would be very un-eBay like. This unexpected pre-authorized payment failure you're describing could have possibly, maybe thrown your MP dashboard for a loop. Any amounts billed during the month of May which have gone unpaid should be due now.

Previously you mentioned trying to change or add a payment method, perhaps that has led things astray somehow, or maybe Canada Day has delayed the pre-authorized payment. Oh well, at least it's much better to have trouble paying eBay rather than the other way around. Glass half full kinda thing!

ricarmic · ‎07-02-2021

Hi @kawartha-ephemera !

I'm not of the mind that it is an automatic payment failure, I don't think it has tried (I've checked both times when I talked with the CSRs about whether it had tried and failed) because of whatever thing is bumping the due date.

I would think if it failed I'd be getting payment warning messages like others have received.

If it was a small number I'd likely just do a pay now, but if I recall @lotzofuniquegoodies did that and it ended up being taken out 2 times. Mines over $1000 US$ because June is my rollover month and I end up with two monthly Anchor store payments in the June bill, so I definitely don't want to have to deal with undoing it being paid twice.

As I understand it so far, there isn't a giant risk of "waiting to see" because everyone so far as told me there wouldn't be any restrictions or endings until after at least a couple warning messages and so far I have none. I've been very clear to ask this every time because I live in fear of the 4 weeks or so full time work it would take me to fix or restore the items I have running if they were zapped.

The little "wondering" part of my brain wonders if the 2nd bump to August 1 happened to occur because July 1 was a holiday and for some odd reason it just pushes it to the next billing date. If that's the case, it will be interesting because technically August 1 is a Sunday and August 2 is a holiday too....😁

lotzofuniquegoodies · ‎07-03-2021

Re: The little "wondering" part of my brain wonders if the 2nd bump to August 1 happened to occur because July 1 was a holiday and for some odd reason it just pushes it to the next billing date. If that's the case, it will be interesting because technically August 1 is a Sunday and August 2 is a holiday too....😁

@ricarmic

You may have something there. My GTC rolled over with 31 days. New listings and sell similar are strangely 30 days for this month.

-Lotz

pjcdn2005 · ‎07-03-2021

I picked CAD currency. At some point I'll have to switch my billing to be $C.

-------

You shouldn't have to switch your billing to $C. The impression that I get is that our previous billing currency automatically becomes the same as our MP payout currency.

I'm curious...I had thought that you were going to pick a$US payout currency. Did I just assume that or did you change your mind?

ricarmic · ‎07-03-2021

I'm not sure if I ever said, (remember by now I've already forgot what I had for breakfast!) but if I had to pick one it was going to be $C. My inventory is migrating toward more $C items and someday I'll migrate the store etc to $C too.

If I am ever able I would much prefer to keep US$ in US$ and $C in $C and Euros in E but at this point that seems a somewhat remote possibility. (The site I was getting Euros in just mass converted everything to each sellers home currency, so I can only get $C from that site now too - we got much less warning than we got here).

ricarmic · ‎07-04-2021

I didn't have to wait until August 1st - today I got the "past due" message with action required immediately.

So I called my CSR pals to verify that if I pay it now, it wouldn't again automagically pay it again on August 1st as it appeared it was planning to do. They assured me no it was ok to do a one time payment and payment via PAYPAL was ok. ( @fergua3 if I recall you are in a similar condition/situation as me so this might apply to your situation)

So I clicked on the make a one time payment now.

I was presented with a screen that said I had more than one account for seller fees. (This is because they changed my country of registration I assume). One was status of "inactive" (it was the US one with the outstanting balance) and the other was active and is the "new" Canadian one. This probably explains why automagic payments aren't happening because the account became "inactive".

I had to click on the "inactive" button to get the payment to go to that account.

When I did that and continued I got another confusing screen which showed the amount outstanding then two greyed out options, PAYPAL and credit card and I couldn't click on either. The amount was right and there was a "continue" button beside it so I figured what the heck lets continue without the payment method and voila for some bizzare reason one needed to click on "continue" to ungrey the payment method options - presumably this is there to allow us to change the amount first I guess, not very intuitive for me at least.

I clicked on PAYPAL and from then on the process was fine, it did pay the amount, I got an email notification of the payment, from both, and it shows a ZERO balance on the "Payments" tab now, and the amount came out of PAYPAL proper.

So hopefully this will be the last "ricarmic chapter", but of course one never knows what might happen on August 1st or otherwise before then!!

fergua3 · ‎07-04-2021

thanks for the update. Yes i am in a very similar situation to yours. I will be interested to learn what happens Aug 1. After this fee payment screw up, the next big hurdle i'm anticipating is payouts not working to my bank account. I will probably have one generated on Tuesday, so i'll be holding my breath til it shows up in my bank

It really shouldn't be this way...

ricarmic · ‎07-15-2021

Just when I thought there were no more chapters, there's going to be at least one more!

On my "payments" tab to the right of the available funds box is an "Invoice" box (as far as I know this is the Pre-MP stuff).

As I mentioned earlier the "pre-MP" fees were there and overdue and I had to do a one time payment to clear them.

There was a $1.13C "not yet invoiced" on the right side as well, even when the amount was showing and it wasn't included in the amount paid out. I figured it probably wouldn't ever be billed so I wasn't worrying about it.

Yesterday up pops US -$0.06 Amount Due and it now shows in the August 1st amount due amount, showing 6cUS$ total due on August 1st. (Note that this is a charge for an item listed in 2 categories, I get charged 6c for the 2nd category each month)

It still looks like I'll never be billed the $1.13C

My guess is that a GTC item rolled over that didn't convert properly to MP or there was a glitch when a converted one rolled over. Because the charge is in the inactive account/pre MP invoice, I can't look to see what item it was that caused it/got billed.

I think for now I'll leave it to see if more show up. In the worst case I'll pay the 6c on August 1 and see about fixing it up if it recurs.

It will be interesting to see if I get warning messages about a 6c amount due on Aug 1!

More news as it happens.....

lotzofuniquegoodies · ‎07-15-2021

@ricarmic wrote:
Just when I thought there were no more chapters, there's going to be at least one more!

On my "payments" tab to the right of the available funds box is an "Invoice" box (as far as I know this is the Pre-MP stuff).

As I mentioned earlier the "pre-MP" fees were there and overdue and I had to do a one time payment to clear them.

There was a $1.13C "not yet invoiced" on the right side as well, even when the amount was showing and it wasn't included in the amount paid out. I figured it probably wouldn't ever be billed so I wasn't worrying about it.

Yesterday up pops US -$0.06 Amount Due and it now shows in the August 1st amount due amount, showing 6cUS$ total due on August 1st. (Note that this is a charge for an item listed in 2 categories, I get charged 6c for the 2nd category each month)

It still looks like I'll never be billed the $1.13C

My guess is that a GTC item rolled over that didn't convert properly to MP or there was a glitch when a converted one rolled over. Because the charge is in the inactive account/pre MP invoice, I can't look to see what item it was that caused it/got billed.

I think for now I'll leave it to see if more show up. In the worst case I'll pay the 6c on August 1 and see about fixing it up if it recurs.

It will be interesting to see if I get warning messages about a 6c amount due on Aug 1!

More news as it happens.....

When I switched stores at the beginning of May I received a credit for a small amount mid month(May). That got deposited to my bank shortly there after. Middle of June I got an invoice for May charges. Link did not work to download. Still doesn't. When I checked elsewhere I was able to confirm it was basically a phantom invoice for the previous month. There was no additional charge or credit. My guess in your case is it will work out similarily on its own. Fingers crossed.

-Lotz

PS. If a bill shows up for 6 cents with interest/sales tax charges please let us know. Rounding up is eBay's friend.

PS#2. Credits get added to the next deposit. Bonus charges/buyer refunds for cancelled orders are supposed to be pulled from pending. What is happening, in my situations funds get pulled from bank automagically. eBay is investigating but there has been crickets for followup. From their view it appears to be a glitch for some accounts.

ricarmic · ‎07-17-2021

Hmm now I'm confused about what that 6c was.

Today I had an INR (to Mexico) from before MP days.

When I did the refund, it said fees were credited back like always (the refund was via PAYPAL as that is how the buyer paid).

Nothing shows up in the "MP world" which makes sense.

The 6c I thought was owing (it showed as -US 0.06) jumped up to 82c (it shows as -US 0.82). (I don't actually know where the 76 came from the item was $11.99 so the FVF would be larger than 76c)

So now I don't know if those amounts are actually owing or if it is a credit number. I can't recall before I paid the last big bill if it showed up with a minus in front of it or not. Refunding shouldn't have made me owe anything so it might be a credit. One can't look at this pre MP stuff so it will be a mystery and I'm not going to call in for 82c.

I'll see what happens on the August 1 billing date, if it is a credit, I'll never get it because the account is "inactive", as long as I don't owe anything I don't really care anyway.

lotzofuniquegoodies · ‎07-17-2021

@ricarmic wrote:
Hmm now I'm confused about what that 6c was.

Today I had an INR (to Mexico) from before MP days.

When I did the refund, it said fees were credited back like always (the refund was via PAYPAL as that is how the buyer paid).

Nothing shows up in the "MP world" which makes sense.

The 6c I thought was owing (it showed as -US 0.06) jumped up to 82c (it shows as -US 0.82). (I don't actually know where the 76 came from the item was $11.99 so the FVF would be larger than 76c)

So now I don't know if those amounts are actually owing or if it is a credit number. I can't recall before I paid the last big bill if it showed up with a minus in front of it or not. Refunding shouldn't have made me owe anything so it might be a credit. One can't look at this pre MP stuff so it will be a mystery and I'm not going to call in for 82c.

I'll see what happens on the August 1 billing date, if it is a credit, I'll never get it because the account is "inactive", as long as I don't owe anything I don't really care anyway.

Is it possible the 6 cents is a promoted listing charge? Those charges show up separately. If there are no available funds they just pull from the bank account/or cc on file. I would have thought those charges would be attached to the specific transaction but unfortunately that is not the case. The charge will also display under All Transactions from the Payments tab.

-Lotz