@38e_avenue wrote:I never ever sold any item on .ca. Since 25 years, I sell exclusively on .com, and have my store registered there. I get a box of my bubble mailers from a warehouse in Toronto, and was never charged any additional fee. I think you mistakenly tried to order from the US Ebay supply store, not the Canadian ones.
I order from the US shipping supplies store, so they charge import fees, and it's in USD (and my coupon is only $50 USD).
C.
@ricarmic wrote:@lotzofuniquegoodies Hmm the 2nd paragraph is poorly written, it appears to undo what the first one says:
However, as a current yearly Store subscriber, we will continue to issue the quarterly shipping supplies coupon throughout the term of your existing subscription. For example, if your annual Store subscription ends on September 30, 2025, you will receive the shipping supplies coupon in April and July 2025.
If your upcoming Store subscription renewal occurs after February 28, 2025, you will not be eligible for future shipping supplies coupons. You can view your current Store subscription renewal date on the “Store” tab within the Seller Hub.
The way I read it the first paragraph means to me that I get April and not July because mine renews in June.
The 2nd paragraph may be meant for those with month by month subscribers. Another poorly written note....
I guess we'll see what happens at the end of March!
There are almost always multiple ways to translate eBay announcements. This is another example. My first thought was, okay I get one for April and then nothing following. Then I reread and checked TOS to confirm and clued in. As a suggestion, any eBay blither blather like this should never be translated when one is either still asleep or hasn't had at least 1 cup of strong 
.
The 2nd part of the announcement with issues is QR code option for printing labels has been on the screen for several months. (I thought it was active at 1 time. just not a feature I require.) It currently is not. The part about coupons for Canadian sellers is as per upcoming launch. Again there has been a link for several months to CREATE A COUPON but again still not active. According to dot com their options are coupon, discount, sale event, shipping discount, volume pricing. They have been able to create coupons since I believe Mar 2021. 4 years to give options to Canadians?
As a side plus side all the attached links seem to work. They usually don't.
Well, that was the quickest "Volte-Face" I have ever seen on eBay Canada...
An update on the Shipping Supplies coupon for Canadian Store subscribers
01-30-2025 04:10 PM
Dear valued Store subscribers,
I hope this message finds you well. I want to take a moment to address a recent update regarding your Store subscription benefits.
Recently, we announced plans to phase out the Shipping Supplies coupon from our Store subscription benefits over the course of this year. This decision was made with the intention of reallocating resources for future enhancements to the overall seller experience. However, after listening to your invaluable feedback, we have realized that we did not get this right.
Our team has engaged in meaningful conversations with many of you on the importance this coupon plays in supporting your success on eBay, especially for those in remote areas of Canada. Your success is our top priority, and we are committed to doing what is best for our sellers.
I am pleased to announce that we will continue to offer the Shipping Supplies coupon for our Canadian Store subscribers. There is no action required on your part to qualify for future coupons. As long as you maintain your Store subscription, you can look forward to receiving this benefit in upcoming quarters.
One of the best things about eBay is its active and engaged community of sellers. It’s because of that community that we’re able to understand when we miss the mark and take steps quickly to make it right. So, thank you for sharing your thoughts, for engaging, and for helping us make your experience on eBay as rewarding as possible.
Stay tuned for an upcoming communication showing our appreciation for your contributions to these conversations.
Sincerely,
Garry Thaniel
GM of eBay Canada
