Positive Feedback 5241 left and 3163 received. I wish more people would leave FB.

[musicyouneed]

5,241 FB left and 3,163 FB received that is a difference of 2,078 on this ID.  I calculated that to be about 60% which probably is good to some.  I am finding more an more buyers just don't leave FB for anyone.  Now on my other ID which only has 9 FB, it makes a difference as I don't get the money in my bank account until the buyer leaves FB or some time goes by.  Buyer paid on July 14/21 and I still don't any the money, it is still on hold.   

There has to be a better way.

[recped]

Payment holds for new selling accounts are not based on feedback received, there is really nothing that is based on feedback.

[lotzofuniquegoodies]

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@recped wrote:

Payment holds for new selling accounts are not based on feedback received, there is really nothing that is based on feedback.

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This point and suggested eBay solution has been brought up by estasblished sellers that have set up new accounts because of MP and currency seveal times. The problem being many buyers no longer routinely leave feedback.

Has anybody else experienced ebay suddenly holding... - The eBay Canada Community

-Lotz

[musicyouneed]

Buyer purchased Jul 14, funds still on hold.  "Your funds are held until 1 day after we can confirm delivery. Ship soon and add tracking details so we can release your funds sooner"  Other buyers as soon as they left FB, the money was no longer on hold.   So FB in this case is important. 

[rocketscollectibles]

I had/have the same problem, i made a thread about like 2 weeks ago. I'm relatively new to selling on ebay and experimenting all the negative aspects of people not leaving feedbacks. As buyer i felt like i was treaten as a potential scammer a few times, and on the selling part, i'm pretty sure i lost a few sales cause of my low feedbacks profil. But in facts i have between 20-30 positive transactions now, people just not leaving feedbacks. It's annoying i feel like it gonna take hundred of transactions and more than a year to have a respectable number, does not make sense 

Payment holds for new selling accounts are not based on feedback received

It is. Payments are holded for 30 days, but if the buyer leaves a positive feedback the money is release. Ebay take it as a confirmation that the item is received i guess

[ilikehockeyjerseys]

After a certain point, feedback has a diminishing return. Once you're in the low 100s, you don't look inexperienced, and if you get a negative feedback, your overall percentage will stay in the high 90s. When you have low feedback, one neg can drop your percentage by quite a bit. 

The value in feedback if you're a Canadian seller who ships lettermail is that it allows you to know a transaction is for the most part completed. This isn't a major concern, since less than 1 percent of transactions should have issues, but it is nice. 

Feedback is mostly useless beyond a certain point. 

[rocketscollectibles]

Still have the same problem one month later...

I'm close to 20 sales now on ebay and i have a huge 6 feedbacks as seller. And guess what, on those 6, i have 2 buyers who left 2 each. So on close to 20 sales it's 4 buyers who left feedbacks. This system is just absolutely awful and highly based on luck. I sold to maybe 10 persons who had literally 0 feedback left to sellers, this is really about the luck to sell to buyers who leave feedbacks (or buy to sellers who leave feedbacks). I could have gifted them a golden rock in their package that i would not have gained a +1 so yeah it's really 100% about the luck of who buy to you or who you buy to

With all my positive sales and purchases i should be at a score of around 50-60 right now but i'm still looking like i started using ebay last week, how this system have any sense

[byto253]

IT is part of some much online buying.  I get harrangued by multiple sites to leave feedback or do a survey, because I bought something from them.  Not to mention similar requests from sites for whatever reason.  I think folks are getting tired and numb of it.  Ebay was one of the first, now it is just one in the crowd.   

It is tough when starting as once you past a critical mass it doesn't matter. 

[lotzofuniquegoodies]

I recently made a random purchase on the other site. They sent me several messages asking me to leave feedback. When I attempted to do so, I got an error message telling me that I had not made enough purchases to qualify to leave feedback. Huh?

-Lotz

[byto253]

Ours is not to wonder why.....

[t_bjarnason]

I think it has a lot to do with how the eBay landscape has changed over the last decade. Back in the 90s and 2000s, eBay was a destination for its unique auctions on equally unique items. There weren’t really any other options to buy online in a similar format. Buyers knew the importance of ratings because they were more dedicated to the idea of eBay itself and not just “online shopping”.

Fast-forward 20 years and anything and everything is bought online. Countless marketplaces and stores to choose from, all which have some type of review system. A lot of buyers come to eBay only because their Google search told them to for the single item they are looking for. People buy so much online that it’s unreasonable to think that anyone leaves feedback for every item they buy online. I know I sure don’t! A lot of buyers don’t know the significance of leaving feedback on eBay specifically; to them it’s no different than leaving feedback on Amazon or any other retailer.

I have a career in marketing, and if there’s one thing that is certain, it’s that people are about 70-80% more likely to leave a review for a negative experience than they are for a positive one. A positive customer experience and hassle-free transaction is now the minimum expectation from today’s buyers, and for many, they feel no need to have to recognize this “basic” level of service. It’s unfortunate, but it’s just how things are.

There is a silver lining though! With so many people buying so many items online, a quick glance at an item or seller’s rating is all it usually takes to convince a buyer to purchase an item. Many  don’t actually look at the feedback or ratings, or in eBay’s case, the number of transactions or feedback. There was a study a few years ago by a US University that found that an item with a single 5-star review sold 2-3 times more often than a similar item with an average of 4 stars from 1000 reviewers. There have been other similar studies that have found the same result.

This is why it’s usually more important to focus on rating quality than quantity.

A seller with a feedback score of 1000 with 10 negatives could potentially look a lot worse to a buyer than a feedback score of 100 with 0 negatives!