
01-24-2021 10:34 PM
Hello,
Curious if anyone has managed to use a thermal printer via Shippo Canada post? I have a rollo thermal printer and having difficulty making this work. I have set up the Shippo default settings to 4 x 6 thermal printer and carrier to Canada Post. All this does is compress the entire page you normally fold or cut onto a 4 x 6 label.
I have tried a work around to create and crop a shipping label PDF file. However this produces a unsatisfactory blurry grainy small hard to read print quality.
01-25-2021 12:57 AM
It's probably your printer settings.....
Have you tried any of the troubleshooting on this page?
https://support.rolloprinter.com/support/home
01-25-2021 10:11 AM
I use a zebra GK420d with shippo, prints 4x6 thermal labels no problem. I get a PDF in 4x6 format in Shippo when i purchase the labels.
Also, if you have a canada post account you can order free 4x6 labels in various quantities.
01-25-2021 02:15 PM
Ok so if anyone is considering using a Rollo thermal printer they do in fact work with Shippo and and Canada Post.
In my case I updated the Shippo settings for a thermal printer. However it is not retroactive for any previously purchased shipping labels, only new ones moving forward.
01-25-2021 10:52 PM
I have a Dymo 4XL and it works with Shippo. Its pretty annoying that you can't choose if you want 4x6 or full page depending on the order though. Expedited USA sucks because the 4x6 version doesn't include customs info and you need to attach a separate commercial invoice. (I think)
01-26-2021 10:14 AM
I use Sejda to crop my pdf, maintains quality. Reading the other replies to this post it appears I may not have to put up with this though (I purchase postage on Canada Post website and use a Zebra).
Ian
01-26-2021 10:15 AM
Also, if you have a canada post account you can order free 4x6 labels in various quantities.
REALLY???? Investigating now...
Ian
01-26-2021 01:21 PM
I've looked into the free thermal printer labels from Canada Post they say they are for a commercial account and not small business.
01-27-2021 03:50 PM
Here is the link to that section of the Canada Post store, some things are free but not too useful. The lettermail template for $9.20 is pretty handy if you don't have one.
https://www.canadapost.ca/shop/mail-pack-ship/labels-stickers-pouches-and-more.jsf?execution=e1s1
01-28-2021 10:27 AM
@barnfindparts wrote:I've looked into the free thermal printer labels from Canada Post they say they are for a commercial account and not small business.
It's simple to open a commercial account..
02-01-2021 12:16 PM
Email from Canada Post
Good afternoon#
Please be advised that certain items are not available to non-contract Small Business account customers as in the above order for thermal labels. Customers have to have a valid distribution agreement to order this item. If the company ships at least 750 parcels per year, then the company would qualify for a distribution contract. Please contact sales at the following number 1-800-260-7678 to obtain a contract.#
Thanks
Sheila
Commercial Order Desk
02-01-2021 01:10 PM
Think your getting side tracked, non-ebay cp account is a separate thing but for ebay sales it uses ebays cpc discount account(only works for ebay sales). You have to add your ebay account to shippo, add the carrier canadapost domestics. I have one for ebay another for nonebay cp account. The label output is whatever you tell shippo to output.. have to select 4x6 output in the shippo settings..
02-01-2021 01:23 PM
I recall it asks for an api token when you add your ebay account , generate those in shippo under settings 'api' , allows shippo application to access your ebay account..
02-01-2021 01:26 PM
02-01-2021 01:27 PM
02-01-2021 01:37 PM - edited 02-01-2021 01:48 PM
Point of shippo is utilizing the discount ebay has negotiated with canadapost, its a substantial savings over retail counter prices. Ive used it for 5+ years never had a single issue aside from occasional cpc down for maintenance ... as far as I know its doesnt offer letter post/printed stamps.
02-01-2021 04:15 PM - edited 02-01-2021 04:16 PM
@valuestore wrote:Think your getting side tracked, non-ebay cp account is a separate thing but for ebay sales it uses ebays cpc discount account(only works for ebay sales). You have to add your ebay account to shippo, add the carrier canadapost domestics. I have one for ebay another for nonebay cp account. The label output is whatever you tell shippo to output.. have to select 4x6 output in the shippo settings..
I don't think that they were saying that they needed a commercial account to use Shippo, they are already set up in Shippo. They were replying to another poster's comments about getting free labels with an 'easy to get' commercial account.