Seller Central

Resolved! Strange ... My Promoted Listings Campaign Unexpectedly Ended On New Year's Eve.

Late in the evening on New Year's Day I looked in on my traffic stats and was surprised to find PL impressions virtually non existent for the day ... odd. Upon further investigation I found that my one and only PL campaign that had been running conti...

Push Notifications Not Working

Not sure if anyone else has been having this problem, but push notifications have not been working for me on the app since yesterday evening. I never have them off, but for some reason they went off on their own. Whenever I go into settings to bring ...

Resolved! Buyer requested invoice for 2 items then added another item

i have a buyer who put 2 items in her cart, requested an invoice through eBay from me, then bought another item. The invoice request just shows 2 items, can I just go ahead and invoice her for all 3? I can’t see how to add the extra item. Also, this ...

RICARMICs current INR questions or Case form letters

I know some folks have found use for them and I've upgraded them to current situation so here is what I am using now, use what works for you....(PS note that these do NOT fit in the message space in the case response system, so I send a smaller note ...

Tis the season - The old "can you change the address to" switcheroo

FYI I received two common fraud scheme within the last 24 hrs, one from a UK based buyer on a diecast toy worth CAD$18 and the other from a Canadian (NB) based buyer on a Blood Pressure Monitor worth US$70.00. I didn't fall for them as I was well awa...

No more manual small packet forms starting "December 28th" (29th really)

I've been somewhat regularly pestering my PM to see if there's been any internal mention of delays etc allowing us faithful manual SP forms users to continue doing so. So far answer has always been "no", I checked again today and the official start d...

Resolved! Some Issues with MP and ebay Shipping

I have been on MP about 1 month and now have ebay shipping offered. In the last week I have sent 2 parcels with ebay shipping. One was to Canada - does not show my name on the return portion, just ebay selling name - postage amount was not taken from...

Resolved! TAXES collected by ebay???

I sold my Celine wallet (120cad) to some buyer in the US and noticed that there are taxes that he paid to me that ebay took.It’s the first time I saw an invoice with this. Two weeks ago I sold a designer item and in the invoice there were no such Tax...

Happier start for 2021 -- 100000 free listing promo for January

Check your seller hub promo section to see if you got the 100k free listing promo (no category restrictions) for January. -..-

Can anyone beat 30 days in transit within Canada? (still not delivered)

From Eastern Ontario to Vancouver area.Shipped (and scanned by post office) November 23rd, Expedited Parcel (lololol)As of this morning was finally in destination city.Hopefully to be delivered today/tomorrow.... Ian

Two things that have not happened...

Canada Post does not seem to have announced any raises in the cost of shipping yet.Which is good. And there has been no announcement of any extension of those 10,000 or more Free Listings that end at midnight on Dec 31. I've been removing some of min...

What does one say to a buyer who opens a case for an undelivered item

Apart from refunding for an item not working, I have never experienced not just a single but potentially multiple refunds for undelivered items as I am right now. But what do you say to a person from the UK in good standing who opens a case for an un...

Resolved! Why does everyone wait until last minute to bid?

HiSeveral years ago I sold a bunch of stuff on ebay and people used to bid right from the day items were posted. I just started back selling and now it seems bids only come in during the last few minutes of an auction. Do others find this?

Refunding Buyer When On Managed Payments

Does anyone know where the money is taken if you have to refund a buyer if you are on Managed Payments? I have a buyer who hasn't recieved their item in over a month even though it was sent with tracking. It is over $200.00 I will need to refund. I t...

Shipping

Why are the Sellers On Ebay charging so much for shipping its not are to see they are putting the money in their Pockets Im buying less & less because of this & buying on Amazon you pay a fee for the year & free shipping.

Interested in using the new eBay Canada Labels Solution?

Hi everyone - The shipping team is in the process of ramping up the new eBay Labels program to everyone. This is a slow ramp over the next few months, but they've told me that they're happy to include anyone who is interested and a 'good fit'. 'Good ...

If you want to branch out selling things would you do it under another ID?

I am thinking of selling some other stuff other than CD's. I use "musicyouneed" and that works well and this year I was also able to sell some christmas figurines, both over $50 USD. I do have 2 other ID's but not much action on them, one sells books...

What would you do if someone misses apt or unit #?

When someone without any feedback buys from me, I always check the address on google to make sure it is not a apt building as I have had several buyers miss that in the past and sometimes the item is sent back and sometimes is just lost in the black ...

Resolved! When should I change my basic store when 10,000 free ends?

When we got 10,000 free listings a while ago, I changed my store to basic, but it ends on the 31st. My question is, do I have to change to Premium on that date, or can I wait until my 350 free listings are almost finished?

Shipping delays and refunds

What happens if after you refund a buyer the item, that is now in one of those black holes called sorting facilities, is finally received? Can we ask for the payment back? Or are we at the mercy of the good will of buyers? Thanks.

Counterfeit Bank Notes

Can someone explain to me why ebay is allowing the selling of counterfeit notes. Number one, it's a FELONY. Number two, it's undermining their own sellers who sell legit bank notes. Honestly, someone should be going to jail for this. The sellers are ...

Getting bad advice from Customer Service

I am a seller who recently had a dispute with my buyer.After item was bought by her, the buyer asked be for a partial refund for shipping.I tried to accommodate but since it was under $6 I apologized that I couldn't make it work. The money was also b...

Time away isn't working....

I have been trying to put my store on vacation/time away with no success.Beside doing what is straight forward. I don't know what is wrong.Is it me missing something or there is a glitch going on? Has anyone used the link? And has it worked for them?...

Sending Offers

Posting this as a head's up for anyone that uses random best offers. I've heard this reported in the past and believe I've had it happen to me a few times over the course of time but have never been able to properly document. I sent an offer to rando...

Is anyone else having problems with Shippo today

Hi it's Dec 23 - I had an sale come through this morning around 11 am, and the sale or ability to purchase the shipping label has still not shown up on my Shippo orders page. It's now 4:15 PM Is there something new going on that i don't know about, o...

Scammers

Hi, Recently trying to list some items I have for sale...I keep getting these accounts that offer to buy but want me to add a gift card and such, all from US numbers. Obviously I haven't agreed to anything as they sound too good to be true. Doesn't E...

Pictures from USPS terminal

A few of my FaceBook friends have been posting these pictures of an unidentified USPS terminal, apparently taken in the past few days.The vast amount of packages is edifying, but what interests me is that there are no workers shown.

Cant take Pay Pal Payments?????

Anyone know much about this. I received notice to change my way of receiving payments. Is this something I have to do?? How am I going to Print labels if payment is no longer through Pay Pal? Not good. eBay now manages the end-to-end selling experien...

Buyers not paying!

When I first started selling items, my buyers paid right on time, No hasslrme. But now, the last 4 or 5 items I've sold, the buyers are taking their sweet time paying..this is so odd. They let it go 8 days past the payment date and the the Unpaid Ite...