Seller Central

Cash on delivery

Hello everyone, I just start doing business, could you please clarify for me, is it possible to rent any 3pl logistic service to store my inventory, and to deliver my orders with COD cash on delivery?

Your seller performance status is at risk in the US.

Your seller performance status is at risk in the US. this what i got in my notes by E-Bay. i contacted a e-bay person that personally did give a **bleep** and told it is because you had to many delayed and not on time parcels. We all no except E-Bay ...

I seem to have hit a wall?

I hate to be one of those people who complain about slow sales but right around the election in the US my sales came to a complete stop. I actually had a defect send me to "below average" but ebay support removed it and I went back to above. Just in ...

Has anyone used Asendia Priority Tracked International Postage through Chit Chat?

Has anyone used Asendia Priority Tracked International Postage through Chit Chat in Ontario? It is now come to BC and I want to know your experience. Thanks

How can a buyer -repay for a refunded item?

An item took over a month to arrive. I refunded yesterday as it had not then arrived. Now the buyer says he got it today and wants to repay. I don't have his paypal email address as we no longer see those. How can he repay?

Sending Random Offers

A reminder heads up when sending random offers to buyers. I brought this up in a discussion a few weeks ago. It appears it is still happening. When a seller sends an offer to a buyer and they(the buyer) are using the app it will show free shipping ev...

What photo hosting site do you use for your ebay listing photos?

Hi Folks,I've been using Photobucket to host my ebay listing photos for years, but in recent months I've had constant issues...site runs slower and slower....today it was nonstop Security Certificate Pop Up issues (followed all posted solutions to no...

Canada Post delivery standards

Why is that eBay does not recognize that Canada post has suspended all delivery standards ???Stop telling people when their item should arrive or at least advise them.

Is the Mississauga DC a Black Hole Again?

I have several packages (shipped from BC and on their way to BC) that are showing no tracking movement, and have been stuck at "processed" status in Mississauga for over a week. Is this just a tracking issue, volume issue, or is something else going ...

Does Ebay.ca remit HST/GST to the CRA?

My first year being registered to collect HST. Ebay does NOT remit to the CRA on your behalf, this is correct? Downloading sales activity reports filtered by Canadian sales, it appears the amount deposited after final value fees, etc, does seem to in...

Have I Done Something Wrong?

Hey all, I've been selling items frequently on ebay now to little to no issue, until recently. It seems like things are delayed, coming in and shipping out. It's difficult, as buyers usually don't understand that I can't make the shipping go any fast...

ISC San Francisco Lost Package Part 2

Update from a post I made earlier: Mailed out a costly item through tracked air mail on Oct 16 via Canada Post. It arrived in the US at ISC San Francisco on Oct 20th where it promptly disappeared off the radar. I called USPS San Francisco depot who c...

sharing your listing

I went on my iphone to ''selling ''on ebay , this is in selling ( came up today ) '' sell faster by sharing your listing '' does anybody use this ? went on google didn't say much , whats it all about ?

Sold as local pickup, but the buyer is ignoring all communication.

One of my items was just bought with local pickup as the shipping, but looking at the address, they live over 100 km from my warehouse. They paid on Thursday, and I have already sent two messages to arrange the pickup, but I've not yet received any r...

Resolved! Selling on the eBay Australia Site

Hi Guys,I am looking at selling on eBay Australia. I currently have a Basic store on eBay.ca. - usual number of free monthly listings.I am not familiar with this site and am wondering if the charges for listing on the Australian site are different th...

Careful Coin sellers. Select Category promotion does not include coins and paper money.

Don't go reducing your store subscription just yet coin sellers. The coins and paper money category does not fall under Collectibles. It has it's own category which is not covered under the new Select Category promotion of 10,000 or 50,000 free month...

PayPal fees when buyer ask to cancel an order

Hey guys! I very often have buyers buy something and message me telling me they placed this order by mistake, clicked the wrong button etc. Will I lose money everytime this happens now that PayPal says they won't refund PayPal fees?

Fastest Shipping to a Remote Address?

I have a large sale that I want to ship as quickly as possible to a reserve in NU from BC.Xpresspost (8 business days) is my fastest option, and I can ship in my own box for around $25 but wondering if using a large prepaid envelope would be faster? ...

Canada Post tracking information not being updated

Hi, Canada Post tracking information not being updated on Seller's dashboard. This concerns me because 1- What is the customer seeing? 2- Does this affect my late shipping metrics? Are other's having the same issue? Has this been addressed already? T...

Ebay ad shows doesn't show up when choosing lowest price + shipping

I just noticed one of my ads wasn't showing up on ebay.com when I search for lowest price + shipping. It shows up dead last for Best Match & highest price + shipping but not for lowest price + shipping. This concerns me because most people search for...

What's involved in downgrading store account?

I am considering changing/downgrading my store account to a basic. My anniversary date is in August. Has anyone done this? What is involved and how to do it. What is your advice on it.

eBay please fix this MAJOR oversight in return shipping

Been an eBay member for 10+ years, and have been actively selling one or two items a day for the last 3 years. I typically dont offer free returns on my listings, and thankfully I've had very minimal instances where a return is requested, but this ti...

Feedback

So a NEG today Buyer feedback claims:Item was as described and was received (Vintage 8"X10" GLASS NEGATIVE B&W FORMAL BRIDAL GOWN Studio Photograph R-42) left positive comment with a neg rating.If sellers did this FB would be removed in a sec, and po...

So Do You Need a Secret Code to Use Shippo ????

Honestly, I could have thrown my computer out the window today, I was so ticked off. I stopped using Shippo about a year ago because it didn't work properly. It would never show all of my sales, no matter what I did. There was no rhyme or reason for ...

Woo hoo starting in January we get more free listings!

I've got an anchor store so instead of today's lowly 50,000 items I can now list up to 75,000 (the note says this is a permanent change). So now I go from having to only find 45,000 more things to sell to having to find 70,000 more things to sell.......

question about promoted listings

I was wondering when you add an item to promoted listing, when it sell, can you know if it is from promoted listing or not ? for example if a returning customer purchase a promoted listing, does eBay still charge you the corresponding percentage ? Th...

Resolved! First time seller

Hello,I’ve been a member for over ten years but only as a buyer, I’m considering selling an item I just have a couple questions I could not really seem to find answered. Sorry if I missed it.I am able to “list for free” It says it the ebay app under ...

Do we have to change to Managed Payments even if I don't have a store?

Having a hard time understanding this new change. I was under the impression that is was more suited to Ebay Stores, however the latest message I received on Dec 1st almost sounds as though everyone has to change. I am a little unsure trust wise (hav...

how to make a return shipping label

ok so i want to make a return shipping label and I have no clue how waited on phone for 30 min to get a guy who couldn't even figure out what i was asking he thought i was the buyer for some reason.. http://imgur.com/zNej7Lm I can't figure out how to...

Help when buyer sends you the wrong address

Buyer paid, I mailed this morning. No tracking from canada to us. Sent buyer photo of package who replied that it was not her correct address, and gave me the update. Its already sent and address on all invoices from her had been the one I used. Not ...