Seller Central

What?? I got a return request for something that hasn't even been shipped yet???

This is very confusing, I got a return request moments ago for an item that hasn't even been shipped yet. (the reason is a changed mind reason). I'm surprised that is even possible to open a return request for something not shipped, it should send th...

Seller Hub

Any one know how its going to be possible to avoid eBay seller hub when eBay force it on sellers on July the 2nd against their wishes. Like every seller I know I have been wasting time on eBay trying to avoid and getting back to My eBay:All Selling

Combined shipping

How do you do combined shipping ?

Items not showing on ebay.com

A couple of items I listed last night don't show up in searches on ebay.com or when "See Other Items" is selected. Nor, oddly, does one listed last Sunday that until now has been OK. Of course, this would be the one that for me is a big sale. The sea...

Sales Tax Not Displayed Properly On Printable "Invoice/Packing Slip"

I presume everyone has this problem but since eBay doesn't have an email address and describing it to someone in a call center over the phone would be brutal I'm dropping it here in hopes it gets some attention. The sales tax is not properly displaye...

What would you do if you think that you screwed up but are not sure?

This concerns Time Life Christmas CD's that I sold. The one that was made in 1987, has 45 songs was sold for $25.49 and the one from 2001 has only 24 songs and sold for $9.34 A buyer had emailed me that she had purchased 2 of the same CD $9.34 but on...

Question About USPS First Class International (FCI) Shipping

For USPS shipping it used to be true that when Americans bought an FCI label on line that the service came with delivery confirmation, but when buying at the counter these labels were not stamped upon delivery. Now it seems to me that all FCI labels ...

Resolved! Shipping watches with button cell installed to USA

I'm trying to find info on the updated requirements of sending small devices like a watch, that has a single button cell to the US.Given that rules are being enforced, I want to try and get clarity on the issue and I am having a hard time finding inf...

Adding Items To An Existing Sale Markdown

Has anyone figured out how to add items to an existing Sale Markdown? When I try to edit & add a new item, an error comes up stating you have to have a Store to do the promotion, which I obviously have. I asked Tyler about this awhile ago & have neve...

Resolved! Post Office Refused US Lettermail that's not letters

So the title sorta sums it up. I had two packages going to the US, small enough to go letter mail rates and the guy feels the packages and says is it letter mail? I say no, then he says you have to send parcel. So I fill out the custom forms and send...

Resolved! Wow 500 Listings Free Today Dec 10 2018

Ask and you receivedAny one else get email with 500 FREE Listings in any format except 1-3 days started this morning 12am and good until the 18thI thought would of received offer sooner as it does not give enough time for xmas delivery. But I always ...

Round-up of the main shipping options and their deadlines for Christmas delivery

https://globalnews.ca/news/4681453/canada-post-strike-holiday-deliveries/

ebay only protects buyers and that's ebay's official policy.

This probably is quiet old information for many but this just happened to me today for the first time. The purpose of sharing this information is because it's simply confirmed information with an ebay agent. There's no any doubt on this and it will h...

15% off toys today....

@momcqueen

Free Shipping Labels Acquired During October Promotion

There was some question as to how long the tracking number would be valid if these labels were not used for several weeks or months. I wondered the same thing ... I knew the label would still be valid but I wasn't sure about the tracking number. As a...

Resolved! Is it Possible to Reverse an Accepted Return and do a Partial Refund Instead?

I accepted a return but then the buyer and I negotiated a partial refund after I'd already started the process. Is there a way to send a partial refund once you've already accepted the return and close the case once it's been set into motion?

Cancelling bids from low-feedback buyers

I've used the "buyer requirements" checklist before, and I've seen listings where people ask would-be bidders with low feedback to contact them before bidding, but, are sellers allowed to do this?It doesn't say anything about being in a country they ...

Ebay shipping

Does ebay charge for selling on ebay ?

buyer wants me to send item by purolator and says it will be free for me

Hi everyone. I have just sold an item on ebay and I've always sent my stuff with Canada Post with no issues and even recently despite the on/off strike. This method of shipping is clearly stated in my auctions. The buyer has bought the item and wants...

New Promo

List 500 auction or fixed price - free listing. Dec 9 to Dec 16 Check your My ebay or Seller Hub for the invite to activate

I try to list an item but it shows up as 'item location not filled in'

So I keep trying to list an item, but every time I press the 'list now' button theres an errror message saying that I didn't fill out my item location when I did. When I try again, it just keeps happening. I've tried different variations of the posta...

downside to part refund if buyer hasn't opened a case

A buyer had a problem with a purchase,he asked for a partial refund to settle.I don't agree there was a problem with it, but the amount is about half the shipping cost I paid.So the part refund is much better than a return from a SNAD claim. But... h...

Return shipping label US to Can

Can one purchase a return shipping labelUS to Can on paypal or one of the new shipping sites? I'm stumped... buyer requests return...we did not use a preprinted label for it going down,only computer printed address with the p.o. providingthe rest/bar...

Resolved! How to send an invoice after sending a refund?

Sent item to Scotland on valentines day, buyer says it did not arrive, I issued a full refund. Today buyer says he had to pay to pick it up at the PO, and wants me to pay the taxes and duty owed(ha ha), phoned ebay, they want me to send him another i...

Selling Internationally on eBay.ca Is A Trainwreck

I'd love to know how the rest of you guys sell internationally from eBay.ca (and by internationally I mean beyond Canada & USA -- for USA I use flat rate pricing and that works pretty well). Here's an example. A guy in Austria wrote me wanting to get...

Canadian Blu-ray Sets not playing for California buyers

In the last year I've had 2 buyers from California claim the Blu-ray discs I sent them weren't working. The first set came back & they worked fine so I didn't know what to make of it. Now this has happened again & I'm totally confused. I never have a...

Online auctions

Got a message from ebay about updating return policy ??

Ebay Listing Policy violations not being addressed.

Why eBay chooses to do nothing about repeat offenders violating policy is beyond me...It's disappointing to say the least. I watch sellers continue to list counterfeit / copy material (coins in this case) with almost no enforcement by Ebay. The repor...

What's with 'May Not Ship To Canada'???

I am in canada but my ads show this """Why does show may not canada""" i sell digital goods so would like to ship anywhere in the world but i can't seem to find anywhere to change this i am loosing lots of sales because people think i can't ship to t...

Promo 100 Auction Style Listings Dec 3-9 Invite Only USA

100 extra auction-style listings, FREE. Includes Buy it Now!Pay no insertion fees on up to 100 auction listings. Excludes 1 and 3-day durations.opens in a new window or tabStart:Dec 3, 2018 at 12:00am PSTEnd:Dec 9, 2018 at 11:59pm PST