Seller Central

Wow, did USPS first class rates go up.

I sell CD's and this week I had to buy USPS after the rates went up last week and WOW, every single buyer was in zone 8. I have to revise all my listings and add $1.50 to the shipping costs.

EBay not accepting Purolator

Well this is a first. I don't use Purolator often but I've used it enough to know there's never been a problem using it before.Shipped an item last week. Entered the tracking # and had to type the word Purolator as the shipping company.Notice last ni...

My post office closed early today due to bad weather

Went to the post office around 3:00 pm today only to find a notice on the door saying they had closed early due to weather conditions. I was able to just drop my mail into the outside mail box since I had used my own postage stamps but I’m thinking t...

Resolved! Banned for life???

Recently my 70 year old retired dad tried to fix the screen of his ipad and was not able to, so he just decided to sell the battery on ebay. His listing was removed without any explanation, and when he phoned customer service he was told that there w...

Selling pattern pages from old magazines okay?

Until recently I was living in California and I bought, from eBay US sellers, crochet and quilt patterns that were pages from old magazines. (Not copies; original pages cut from the original magazine.) Now I am back home in Canada and I went looking ...

Pictures For All Variations

I think I know the answer already as I cannot seem to find a solution so I thought I'd still ask in case I missed it. I have bracelets that I want to sell but with those bracelets you can add charms. So I wanted to have the option to select a bracele...

Buyers not Giving Feedbacks

This has been a prevalent issue for me since I started selling. At the start January of this year and up to now, I am missing 50 feedbacks. How can I persuade the buyer to do this courtesy - something I shouldnt have to ask and ask. Would be nice tha...

Search returning inconsistent results

How come when I do the following search it sometimes shows 5 and sometimes 6 results? Keep hitting search a few times to see this behavior. https://www.ebay.com/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=Sirocco+board+game&_sacat=0&LH_TitleDesc=0&_...

Canada Post robbed me of $43.00

I shipped two boxes, those of which were purchases and Canada Post cleaned me out of $43.00 and that doesn't include tracking. That's the bulk of my earnings up in smoke and service never improved...smh

Hmm Return Policies not sure what this is about or even if it is real...

Got an email all official looking earlier today telling me: Your Return Policies Need AttentionBack in May, we made updates to the available return policies. Your listings are not up to date with the current policy. It is an email message only, which...

14 day returns STILL not available in some categories where they should be?

Here we are now into the second month of 2019 and yet we STILL cannot list with 14 day returns in categories like collectibles where they are supposed to be available. How long is this "fix" going to take?

Canada Post Rates Change Effective Jan 14. How come I can't update my Listings?

Canada Post changed Weight allowance for Tracked Packet to USA Today Jan 14/2019. When I try to update Listing because Tracked Packet now covers up to 2 KG Message says "Weight Limit for Tracked Packet is still One kg". Is the Problem Ebay or Canada ...

Be aware, odd refunding situation can cause a defect.

Here is the situation that caused a defect: Buyer uses guest ID purchases item.Buyer receives item, has an issue with it, sends a message to seller from a different eBay id (their actual ebay id).Seller agrees with issue, decides against forcing buye...

Resolved! scammed twice in a month

well 2019 has went very well so far , get a email from paypal last week , buyer has not received item , no tracking ( way to much in Canada ) out $ 42.00 , buyer has feedback of 1 in the last 6 months / get another email today from paypal (Saturday) ...

Link to Canada Post Price Fanfolds for 2019

I'm not sure if anyone has posted this yet but here is a link for the 2019 price fanfoldsEvery year I have trouble finding these. I try to work off of some of the other sheets and my own tables that I have written down, but I've gotten used to the fa...

help

Need to talk with live chat not using the phone with the ebay. Im deaf!

The word " Indian" in your ad anywhere! Mine was Indian Motel matchbook. Got kicked out!!

I am selling matchbooks. One was a 40 year old Indian Trail Motel, Bay City, Michigan and it triggered something from ebay about banned native artefacts, etc. I was unable to answer yes or no to any potential problem and was unable to continue making...

offers on auctions

Is there a way to stop offers from being made on auctions? It wouldn't be so bad if buyers used that option properly but no they still look at is if the starting bid is buy it now price

Resolved! No Autocalculate Shipping Fee?

I have a bunch of items listed at this time and about half show autocalculated shipping and the other half do not. I have compared the international shipping sections of the two and they appear to be set up identically. Anyone experience this or know...

Hmmm whats better (cost aside) to USA tracked or expedited?

Have a box, weight is 2 KG Cost of Expedited is 7c cheaper than tracked. Hmmmm.

Certain types of drop shipping not allowed now.

I came across this today on youtube covering drop shipping and how the rules have changed. https://www.youtube.com/watch?v=Dd4ZHViFt6U It doesn't concern me but is good info for some sellers who do dropship.

Anyone have US buyers being charged duties for items under the threshold?

Hi all—we've received a handful of reports from sellers using global eBay sites, including Canada, that ship to buyers in the US. In these cases, buyers have let their seller know that they were charged duties for their item, even though it was value...

Is the Ebay algorhythm that supposedly 'buries sellers items from search results a MYTH or reality??

I have heard for several years certain sellers, power sellers, people with stores, some without, they claim they will search for items they list, on a public computer , not their own IP address or a friends computer, on a different network than what ...

Resolved! help with auctions please

I posted a question in questions, but I am getting no thoughts back, so if posting it twice is annoying, Im sorry. I have one auction. I dont know if it is set up wrong, but I cannot find it anywhere when I search , even with exact wording..what am I...

Resolved! Can you file a damage claim with Canada Post when you ship Small Packet Air (untracked)?

I sent a $35 cosmetic (liquid eye serum) to a buyer that arrived damaged (I think it just leaked). The item was packed well, but loose inside the manufacturers box which caused the lid to get loosened during shipment. This is the first time something...

Filing a damage claim with Canada Post

Does anyone have any experience or advice for filing a damage claim?Never had an issue before, but in this case it was a Tracked Packet USA via Shippo that I packed in a pretty standard shipping box. The buyer sent good photos of both the damaged toy...

Can't fulfill order. Best Practices?

Question for the community: A buyer made an order I can't fulfill. The item they purchased is missing in the storeroom. 3 weeks have been spent trying to find it and it does not want to be found. This is annoying and unacceptable for both parties. Bu...

How do you determine your selling price?

I have a CD that is rare, OOP and in demand. There is only 3 listed on ebay, $59, $79 (from Japan) and New $202 (from Germany) as USD. On Ebay, one sold for $59 USD (Japan) and one sold at auction for $13.50 (Japan) USD. On the river, there is one fo...

Invalid Postal Code Message When Listing.

Hi, I haven't sold anything on Ebay for the last year or so and decided to list a few items but keep getting "invalid postal code" error message. I tried everything from caps/no caps, space/no space, my old postal code but it just keeps saying "inval...

Input on scammers filing for non-receive only cause item/s had no tracking

I lost official faith of Ebay during the holidays in the way it handles when in my opinion scammer that think like smart alches and using Ebay flaw that when an item shipped has no tracking as it sent via regular mail upon receiving the item they fil...