Seller Central

Resolved! Same free promotions going to same sellers every time.??Why?

Product Based Views & Searches - How it's working thus far

As both a part time seller and full time buyer, I thought I would weigh in on the current changes where product based listings are now being used. I understand as per eBay that not all of these changes are in full effect and may be adjusted, but here...

Account confirmation calls: Ebay, get your act together

Confirmation call request to "verify" your account. A computer and I.P. i've used at least a THOUSAND TIMES to do Ebay transactions. So, initiated a call to get confirmation number. "We are having technical difficulties, please try again." Annoying, ...

Paypal updates

I'm reading the Paypal Agreement update and this looks interesting- in Good Way.We’re updating the requirements for coverage of Unauthorized Transactions under our Seller Protection program to require that the payment must have been made in connectio...

I want to use a third party counter, can I?

Many years ago I used a 3rd party I think it was vendio. Since ebay counters are so useless, I was looking around the ebay site and they show all the 3rd party listing tools and I found a free counter in one of them. Can I use it?

Shipping fees ........?

Is there anyone who knows why some sellers ....(say selling handbags) will charge a normal price for a normal average nice handbag weighing 1 lb. and then have a name brand bag weighing 1 lb ( or less) and the price doubles... I don’t believe its bei...

20% off FVF promo up to 100 listings until July 17 (Invite only)

It's probably invite only, but it doesn't hurt to click the "activate" in the link to try! Applies to listings listed during this period (June 30 to July 17) so I believe you'll have to end your listings and relist them for this promo to apply. https...

15% off sitewide sale on $25 or above

https://www.ebay.ca/rpp/coupon-0629

"seller hub." See any contradiction in this report?

Awaiting shipment: 3 itemsSales (31 days): $0.00 Of course, the report is BS. How can sales be ZERO but things have to be shipped? What an impressive beginning, seller hub...

Resolved! Have you got this notice, I don't offer western union?

I am trying to list something and this came up, WTH?

'eBay Best Price Guarantee': What does it really mean to buyers and sellers?

Is this new? I'm a bit perplexed by how it will work, and also how it affects sellers. I have assumptions and theories but I'll throw it open to the floor...... Found on my Facebook Newsfeed

Another case of too bad, so sad...

I sent out an item to a buyer only to have it disappear in Canada Post never-never land. The item was sent out May 24th and was supposed to arrive the 28th but was then re-routed due to a processing error to arrive the 31st - after that it sat in In ...

Low "tracking updated" score because Ebay doesn't have ALL couriers

You pick a courier and enter a tracking number. But if you use a private courier and not UPS/Fedex, etc., you are screwed.

Shipping to Japan

I was wondering what experiences people have had shipping to Japan. I basically just sell Sailor Moon cards so I know I'm leaving out a lot of potential customers by only selling to Canada and US. I have had issues with buying stuff from China (like ...

software that will recreate a identical products

OK, it seems eBay keeps track of your engagements (just like amazon), old item not selling will be ignored and at the bottom of the list.Need a software that will recreate an all-new listing (item) to get a clean slate, (a bit like sell similar) but ...

How can I invoice for upgraded shipping

I sold an item to a gal in the US & we corresponded beforehand so knew she wanted to upgrade the shipping to tracked. I had told her to go ahead & do the BIN then I would invoice her with the upgraded shipping amount. Well guess she did not read it c...

Whats the point to offer free shipping and free returns

Hi thereWhats the point to offer free shipping and free returns?I just made an experiment for week I. I offered free shipping and free returns .Items are more than good ,usually bestsellers,competitive etc .I did not get even one sale .My listing was...

Canada Post Mail Delivery Issues to the USA

Yellow Alert : Mail Delivery Issue - Posted June 19th on Canada Post website https://www.canadapost.ca/web/en/blogs/announcements/details.page?article=2018/06/19/mail_and_parcel_serv&cattype=announcements&cat=servicealerts

Keep People From Buying While on Vacation

I put my store on vacation and checked "Keep people from buying your fixed price listings while you're on vacation. Your auction style listings will still run as scheduled.".My items are still showing the "Add to Cart" button, I thought that option w...

What to leave for correspondence?

I am puzzling to decide what to leave for correspondence feedback for purchase made, no correspondence at all, no feedback. I hate to down grade people, but how can I leave something for something that didn't happen. I am mostly a seller, as soon as ...

Cross-Border Mailings with USPS Tips?

I live close to the border and would like to ship using USPS, but haven't done it before. The process seems relatively easy, but I don't want any surprises at the border when I go. Can anyone who regularly crosses the border to ship provide some poin...

It's like trying to swim in molasses

I hit "print shipping label" just to SEE a ship-to address so I can do a cut-paste label, nothing more, I don't want to go to the postal system and print it. So I get told to go to shippo. To heck with that. So I go to go on paypal to see it and I ge...

Resolved! Why a refunded undelivered item (lost in mail) be considered late delivery?

It seems that more and more transaction problems count as "late delivery". For example 2 of the item I've sold never arrived so I've refunded the buyers.But these transactions are also showing in the "late shipment" report?It's probably because of th...

How do "Open to offers" sales work?

Hello,I am new to ebay, and am not too familiar with the mechanics. Anyways, I'm going to be open to offers on one of the things I'm selling, but it seems like the website makes you set a price. In my understanding, even if I agree to the amount a cu...

Items on sale not showing the sale

I put many items on sale today - almost all my US $ items. But the sale does not show up anywhere, even when I look at my listings on .com. Do you see the sale part? By the way, I am NOT talking about CAD $ items. Those are working. I'm only talking ...

This promotion is breaking new ground.

This promotion is by invitation only and applies to the recipient; not transferable.*TERMS AND CONDITIONSWhat is the Promotion? Invited sellers (“Sellers”) who reduce their existing listing prices of Qualifying Items* by at least 5% or more (‘Reduced...

Ooooo spider senses pay off!!!

Buyer from Australia, amount over $100 paid via echeque. Normally I ship purchases via echeques right away, don't remember the last time I had a problem. This one tingled the spider senses, so I sent a note to the buyer to let them know that it wasn'...

Its a "Something went wrong. We're sorry." kinda day....

I've been getting these sporadically all morning from various places.... so far only annoying, going other ways or redoing works subsequently.... another glitch kinda day... (So far I've been getting them intermittently within myebay and from using b...

Tariffs and Selling on eBay

This is more by way of editorial musing than anything else, add your own thoughts on the subject! It has struck me, watching Trump hurling insults and happily initiating trade wars lately, that his recently announced heavy (and extensive) tariffs on ...