Seller Central

EBay printed 2 labels - cancelled one but both tracking nos. show as shipped in Hub

Today I tried to print a label, got an error message, when I was able to print one label eBay showed two different tracking nos. against my item. I was able to request a cancel for one label. How do I get rid of the second tracking no. that shows aga...

Relisting discounts

Hello. I just started selling again after about a 7 year break and I have a question about relisting after buyitnow expires. Aside from having to change all my listings to offer returns, which I understand I will have to do, is there a way to automat...

Is there an option to sell only within Canada?

I am not yet a seller here, but I do sell on another platform. I would like to set up some listings that only ship to Canada. Is this possible on Ebay?

Discounted shipping opt in/opt out survey request - Calculated shipping users

This may or may not apply to you but here is for the record...Effective May 13, 2024. To my knowledge there was nothing noted in announcements regarding this impending change on dot ca.Note: This may only "possibly" apply to sellers using calculated ...

Can't send buyer invoice: Authenticity Guarantee Program

I went to send an invoice to my customer (accepted a Best Offer) for a pair of shoes, but upon trying several times I get the following message popping up "Item(s) that are part of the Authenticity Guarantee Program have been removed. Invoice(s) for ...

eBay Changing Some Item Specifics

devon@ebay I noticed this the other day when creating a listing for a CD. Some of the item specifics that I added are being overwritten by the entries from the eBay Product ID entry. This is a problem because the product database often includes incor...

Is the Tracked Pkt USA discounted shipping ending March 31st?

Does anyone know if the discounted shipping for Tracked Pkt USA is ending this weekend? Any chance it will be continued? Edit: never mind, I just saw the notice that it has been extended indefinitely! Yay!

What Ebay "Global Shipping Program" has done to Canadian buyers

Earlier, a $99 item from a private seller cost $20 to ship via USPS, no taxes, ends up costing buyer $119.00. Now, with global shipping:-4-5 extra days travel time.-About a $7.00 global shipping fee. (hidden)-Always gets taxed by Canada Post because ...

Resolved! Automatic feedback when buyer's pay... bug?

Hello, Last few orders, I left an automatic positive feedback on buyer's... I never configured this. I tried fixing it by changing the setting to "When buyer's pay and left positive feedback", but even with this option ticked, it still left an automa...

Funds on Hold for 30 days After Positive Buyer Feedback?

I sold a card on ebay. Buyer paid, I shipped with tracking within one hour. Updated tracking to ebay. Tracking shows delivered, buyer reports they received the card and left positive feeback about the purchase. Ebay is now keeping my funds on hold fo...

Is there a Platform Where I can control my Ebay & Etsy from? Multi-Channel Manager?

Ive spent countless hours over the past few weeks trying out dozens of platforms and I cannot seem to find one that has everything I want included. And if it does, its $1000+ a month. Can someone please inform me of a Platform/Program/App that allows...

Ebay Global Shipping on postcards

My purchases consist mainly of postcards. Ebay sellers should note that if you're using Global Shipping and mailing from outside Canada, the shipping charges are being listed at anywhere from $15 to $30 on purchases of $5 to $10. No way I'll ever pay...

Canada Post enforcing an existing rule- HS codes

Chatting with the senior clerk at my postal outlet today (not a postal employee for the record).She tells me that starting next week, Canada Post will be insisting on HS codes for all exported goods.https://www.canadapost-postescanada.ca/information/...

Listing removed by Artificial Intelligence !!!

Hello Ebay sellers, I want to share with you a worrying situation that I experienced today.I have been a small seller on Ebay for 20 years with a perfect record this morning I received an email from Ebay informing me that one of the CDs I am selling ...

Resolved! Return label from US to Canada

Well I really screwed up & got an INAD today. Sold a chain which was marked 14K & I had purchased as gold from what I thought was a reputable person. Buyer tested it & it is not gold. It was sold for scrap price but was still around $600. Buyer opene...

Need some help interpreting ebay buyers money back guarantee policy

I recently had a USAbuyer message me to inform me they did not receive their item and that tracking shows that the package was "out for delivery" a couple weeks ago, but then it got "forwarded" , and it gives a generic reason of this being due to "wr...

problems with combined shipping

Hi everyone. Well I have had this issue for many years. Some customers can send me a request for an invoice and others can not.. Why? Is there an area on eBay that I can check to see if it is working or how to get it to work all the time..Your help w...

Resolved! Shipped eBay tracked Pkt to Australia - eBay tracking no. different from Can Post?

On March 26 I shipped via eBay labels a tracked pkt International to Australia. I just noticed that eBay shows it as shipped but the tracking number that eBay shows is totally different from the one that was on my label (luckily I wrote it down, it s...

Is the defect unavoidable for me?

I sold a pair of shoes with the light colored fabric tops and descovered that while they were waiting for their new owner the fabric has darkened in places. I sent a message to the buyer describing the problem and asking what they would like me to do...

Ebay agents are so bots

I shared past month that ebay covered my refund on a item not received case where buyer had suspicious activities. I just got 2 cases from a same buyer so i contacted ebay about it to ask if i was under seller's protection against that buyer. I got t...

Listings arent showing under Price+shipping lowest

Hey everyone this is very frustatring and I cant seem to figure out why this is happening. My listings WILL show up just typing into the search bar (second row of senpai haven goddess 4) BUT once I search for Shipping + price lowest only my auction s...

Resolved! Possible spam message from Canada Post

I just received this email supposedly from Canada Post.Your package (I blocked numeber) from the USA is currently in transit and has reached customs clearance.To ensure a seamless delivery, we kindly ask for your assistance in settling the necessary ...

Resolved! CP Expedited Lite - $26.86... WHAT!?

I typically charge a flat rate for Expedited Lite - since it's usually around $8 to most provinces and around $10 to NL.Only today, the Expedited lite rate that came up for NL was $26.86... that's a $16.85 surcharge in top of what I normally pay to r...

Resolved! Ebay delisting my items again losing sales because of this

ebay has done it again its been two months since last time they delisted my items that time it was over a hundred (100) lost listings i had over 2000 listings --- it took me over a month to get them all back and listed again- new pictures etc undated...

Canada Post Expedited Shipping Label Ignores Ebay Dimensions Bug

Something is wrong with the interface between Ebay and Canada Post Expedited Shipping. As a result I was charged twice for shipping and the total cost of shipping was more than I sold the item for. Ebay sent me a friendly email that they will be char...

USA Shipping Labels Error AGAIN

I keep having this problem on and off and it's such a time waster.Having an issue again this morning. Anyone else? I tried all the usual tricks to get it working (clear cache, Incognito, bulk shipping, uninstall/reinstall, reboot). At this point it's...

Resolved! What T2125 tax expense category to claim Final Value Fees?

Can someone please let me know the correct Canadian T2125 tax expense category to assign Final Value Fees? The is a category called "Sales, Commissions and Fees" however that one is for Income and not Expenses. Thank you!

How do you handle auction lots of multiple pieces that you sell on eBay?

Hello Hopefully not a dumb question that has been asked 40 times.... Most of the stuff I sell on eBay is sourced from estate sales and auctions. Quite often I get lots that contain several items, of which some are unrelatedsuch as a music box and a b...

EBAY CHARGING TAX ON NON-TAXABLE ITEMS -CANADA-

It's frustrating- I buy and sell a lot of coins from the US and globally. I understand the logic of eBay collecting GST/HST- because the government is losing money. The issue is they don't understand Canadian tax/duty laws. There is no tax/duty on si...