Seller Central

Resolved! Store Sales not working?

I wanted to clear out some stock with a store sale. I followed the instructions via Ebay and it didn't work. About 40 items didn't match active IDs (whatever that means) and now Ebay is telling me my items are on sale, but I don't see adjusted prices...

Store subscription cancellation

I have a yearly store subsctiption and it renew september 1st. I missunderstand many terms. Do i have a fee if i cancel it right now? I have until august 30 to cancel without having it renewing?

Lost listings

I have listed a lot of items to eBay but I can't find them as listed. I'm wasting a lot of time reposting. What's happened to my original postings.

"Print labels in bulk" feature broken.

Hi, Anyone else has the same problem? I got 2 orders from a buyer, paid separately. The "print labels in bulk" feature is broken, so there is no possibility to combine the orders. I can put 2 items into one package, and add the 2nd tracking manually,...

Feedback revision count

We can't find this information anywhere. We have 5 feedbacks revision requests available per 1000 positives or something like this. But what if we request a revision and the buyer actually agree to revise it, do we still lose 1 request available or w...

Resolved! a very confused new ebay seller

Hi everyone,I am a new seller and have been a buyer on ebay Canada for 3 years. I want to start selling things on ebay Canada. Over the past two days, I have basically read everything about selling but I am still very confused about a few things. I h...

International buyer opened INR - two notices left and delivery attempt was made.

I sent an item out about a month ago to an international buyer (not with the global shipping program as I don't have access to it) - it showed that two delivery notices were left with the buyer, and as of last week the package is either waiting to be...

Marilyn Monroe 4x6 print

i never got my order i waited and he made up a stry when it was sent he was wrongbought july 31 st he said aug4still watting as of aug 12th plus i questioned him about the printinghe said how do you know any ways HA HARUDEEBAY KEEPS SAYING WAIYE LONG...

Resolved! THEIR BACK AT IT AGAIN EBAY AND LISTINGS

they are back at it again ebay messing with my listings again how many times does this have to happen --- lost 25 listings over night gone nowhere to be found --- has happened repeatly to me over the last year or so but iam top seller now so why puni...

Delivery delays and how it affects Canadian sellers

devon@ebay Is eBay monitoring the ongoing forest fires in Canada and recent flooding in Quebec similar to how they deal with situations like Hurricane Debby in the USA. Issues are routinely reported in Canada but they never get the same attention/ann...

Buyer opened an item not received case without paying

This is bizarre so I'm just going to explain the short chain of events. Buyer won an auctionBuyer messaged me a few hours later that he can't pay because his paypal isn't working.I responded that's fine, and I would cancel the item within an hour or ...

Buyer can't pay in Seller's Currency — Need Suggestions

Hello, I'm a seller on ebay.ca, and a buyer located in the US recently purchased an item from me. They're having payment issues, and they're getting an error saying, "error can’t pay with this currency". I'm wondering if there's anything I can do for...

Payout on demand on com - Request Payout

Appears requesting an immediate payout was recently added to dot ca. Nothing shows with ca help regarding fees or this options Links attached for how it works on dot com. https://www.ebay.com/sellercenter/payments-and-fees/payouts-on-demand#:~:text=I...

SHIPPING TO BRAZIL

has anyone had problems shipping tp brazil ! i shipped an item to brazil and i checked tracking and i find out that its a return to sender , no explanation at all , it has been several months and the item has not been returned yet , and no word from ...

Resolved! $3.19 oversized bubble now being sent back Canada to USA!?

I am in Ontario, Canada. Seller of hockey cards for almost 25 years. NEVER have i had an oversized bubble mailer $3.25 cdn Canada to USA ever sent back if it met the oversized dimensions. They now want us CDN sellers to send this as small packet rate...

ebay removed a Yupoog VW hat saying it's counterfeit but the VW store is selling yupoong hats!

ebay removed my listing after almost a year of trying to sell it saying the yupoong flexfit VW hat is counterfeit: https://www.ebay.ca/itm/155688366405 The brand is yupoong from Korea which has the license to make many brand hats and the official VW ...

Screenshot 2024-08-05 at 20-37-26 VW Volkswagen Open Road Pinstripe Small Medium Stretch Baseball Hat Cap NWT eBay.png

"Country of Origin" glitch on Canada Post international labels seemingly fixed!

Printed a Tracked Packet USA label today through eBay Labels and the "Country of Origin" properly displayed as "US" instead of "CA/MB" like it usually does for me. Glitch (finally) fixed?

USPS Delivered to Wrong Address. - Reshipping?

I just learned that USPS delivered an item to an address that was not on the Canada Post shipping label with the barcode. I did make an error and had the wrong address on the box, so they took the address on the box instead of the label. I don't thin...

Resolved! "Held in Customs ISC CHICAGO IL" What is going to happen now?

Held in CustomsISC CHICAGO IL (USPS), UNITED STATES I haven't experienced this recently, and it's been usually showing like this, Arrived at USPS Regional Facility, Item processed, Departed USPS Regional Facility. The prosessing time wasn't long eith...

eBay's automatic policy violation warnings completely out of control

Amazon has always been ridiculous when it came to flagging policy violations, but now eBay seems to catch up and comes up with even worse judgements. Arduino products are open-source and can be copied by everyone - as long as they are described as "c...

CP/USPS/Intl Postal services tracking info being in sync

From time to time I will sign up for tracking updates when I see something to nudge my spidey senses about a shipment. This morning I received an update from Parcel Monitor for a tracked shipment that didn't ring a bell even with a bit of scroll now ...

Resolved! Extra charges on packages, when does it occur?

I wonder when the extra charge on a package with a wrong weight occurs during the shipping process? Would it be the time when I drop it off at the post office since they place it on a scale and scan the label on a package? Or Sorting facility (and US...

UPS signature option

FYI for anyone that uses or requires signature service. It's a little pricey with UPS. I had a buyer select Regular vs Expedited for Canadian order. eBay Labels defaulted to UPS and the screenshot below popped up. Only 2.00 when it is not included wi...

Increasing zero insertion fee auction-style listings

I've been selling in the Collectables & Art/Stamps category for just over 10 years now and am in the "Top Seller" category with good ratings. I sell only auction-style and am limited to 250 listings per month, the common amount for all sellers withou...

Regular stamps or tracking on envelope to US

On a $15 thin paper item to US from Canada in cardboard flat envelope 6 x 8 ...would you frequent sellers use tracking and mail item as a small packet or just take your chances and use regular mail stamps with no tracking. I have already collected $1...

Coupon for shipping store missing

I must of missed a announcement.On my summary it does not show my shipping supplies coupon.Is it still available?Thanks in advance.....Bob in Winnipeg.

"eBay Wants To Make Your Listings More Successful!" Translation: "You're going to earn even less."

https://www.ebay.com/sellercenter/shipping/calculated-shipping-ratesTranslation:"You sellers, who we now f&#* for an 18.0% commission, including taking that same cut from the ACTUAL advertised shipping rates you historically payed until recently?Well...

Late shipping defects

Why does eBay allow a buyer to mark their shipment from me as late when it obviously arrived within the advertised time period?I sell postcards and ship them untracked using lettermail. I sell on both ebay.ca and ebay.com and all items are advertised...

Will canada post strike start this November IF it's really happening?

I'm pretty sure most of you received the message from canada post with a headline, Canadian Union of Postal Workers requests conciliators in filing notices of dispute with the Minister of Labour. It made me gasped because I just dropped off a parcel ...

Resolved! Question about returns/refunds for "Buyers Remorse" return.

Hi all, I have a return from a USA buyer due to "buyer's remorse." My shipping policy for international buyers is that the buyer pays for shipping. They bought shipping and sent the item back to me in good condition. That's all good. My question is: ...