can't generate customs qr codes on CP's website.....anyone else?

when i fill in the Customs form on CP's site and click submit it just takes me back to the blank form.  No matter what trick i try the same thing happens, always back to a blank form.  One time i got a 'Zero time blah blah blah' error message.

 

Anyone else having this problem?

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can't generate customs qr codes on CP's website.....anyone else?

@fergua3 Yes, me too, I got an "error" message saying try later, now it just blanks the form same as you...

 

Arrghhh.....

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can't generate customs qr codes on CP's website.....anyone else?

byto253
Community Member

Yes, it has been down since last night.  Also cannot get a shipping rate quote.  I was at the post office this morning and while their systems are up, it was a bit twitchy and not all rates were showing for them.  They did get the regular post lower cost rates. 

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can't generate customs qr codes on CP's website.....anyone else?

@byto253  Thats interesting, I got two out ok before I got the error message this morning.....

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can't generate customs qr codes on CP's website.....anyone else?

Around 9 to 10 or so last night it came and went and I got a couple of rate quotes in but then it seized right up.  Looks like it did a bit of that this morning to.   

 

 

The Rogers outage way overshadowed the messy CP system update last week but it looks like things are still being affected. 

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can't generate customs qr codes on CP's website.....anyone else?

yeah i had it working this morning too..  Unfortunatlely the CP data base was wrong, so i tried to enter the correct address before generating an actual QR code.  That's when i just got the blank form over and over problem. 

 

CP's tech dept. is not good.

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can't generate customs qr codes on CP's website.....anyone else?

i just got  it to work perfectly, but when i tried to do another one the problem returned.  So it's intermitent it seems.  If you have the patience keep trying.   Wait severlal ninutes between each try or clear cookies before each try.  

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can't generate customs qr codes on CP's website.....anyone else?

Please be aware that CANADAPOST is experiencing issues at the moment. We apologise for any inconvenience and if affected, ask that you try again later. Veuillez prendre note que CANADAPOST rencontre actuellement des problèmes avec ses systèmes. Nous vous prions de nous excuser de ce désagrément et nous vous invitions à réessayer plus tard.

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