eBay

greenmangoes

Hi there, On my listings, under shipping where it says "Located In:" I am showing the city, province and country. I would like to remove the city as I have sellers asking to meet because they are close to me, but I cannot seem to find where to change that. Thanks!

bid-on-this-now

I just signed up to use Chit Chats for my shipping. I would like to know if other sellers who are also using Chit Chats had to go through the process of making new shipping policies for ebay? Or is there an easier way to do it. Does anyone know if Chit Chars has made a speadsheet with shipping policies for Canada? for the USA? If others wouldn't mind sharing anything that they feel will help me, I would appreciate if you would let me know.. Thanks J

coin24

Good evening , I have a problem with Buyer from few days . In short version , he bought 2 coins from me maybe 4 or 5 weeks ago for CAD$6.00 and another for CAD$6.50 included shipping to US . Everything goes perfect till last Friaday when he start "dealing " with me on one of my item worth around CAD$1200 . After couple msg I decline his offer as too low . After couple hours he start posts negative feedbacks for two coins with false informations . He also been allowded by eBay to write 3rd negative feedback for item which he not even pay ( he request cancel transaction ) He decline my requests to change feedbacks and when I try to contact , he request to stop any conversation with him . I contact eBay maybe 10 times in last 2 days and all costumer service representative "are sorry " . I been few times disconnected , and looks like they not even try to help . Finally eBay decline to remove false feedbacks as Buyer have rights to write his" impression" ( this is what I get from eBay) Im always trying my best but in this case I lost my energy . Another story - I sell something for $110 and after when Buyer pickup mail from his postal office (signature req) he claim unauthorized payment . From 4 weeks eBay hold my money even if I should be protected by eBay policy as package been delivered . In my opinion , eBay is not interested to help Sellers . They care for Buyers plus fees from Sellers only . Im start looking for diffrent platform wish you guys all the best !

northernsurplus50

Does anybody know how to contact managed payments directly as I haven't been paid in 2 months TIA

needsmorerobots

I'm shipping a bunch of DVDs within British Columbia from Vancouver Island (Victoria). US post has their Media Mail but here in Canada, Canada Post seems to be the cheapest around. All the other courier services I checked are wildly expensive ($35 for a single DVD), is there someone I'm missing? Thanks in advance.

gotgoatturde

What do you call someone that has the power to rule, decided your fate, when they make mistake(s) they never admit guilt and ready, capable and willing with a large smile to reach into your pocket and taking as much as they possibly can, all the while looking at you dead in the eye and telling you that the appreciation they have for you is like no other and that you are a very important person to them... ANSWER...... Ebay

oldhousejunk

Hi, long time seller here. Only ship to north america, but lately international buyers are buying and their address is a shipping container in DE. I've had a number of DNR issues with these, and end up giving refunds (grudgingly) . How on earth do I stop this? Thanks for any help you can give.

aux33tours

Hello, We have recently started bulk listings via the import template on the Reports page, but I can't seem to find any documenation on how to label and populate columns to enable Best Offer (and set min/max prices) or Local Pickup (and set price to $0). Neither of these are in the onboarding PDF that contains most everything else (aside from ShippingServicePriority, which took a minute to figure out on my own). Thanks in advance, Aux33Tours

whistlersmother1

EVERYTIME I RECONCILE MY LISTINGS A FULL TEN PERCENT OF THEM ARE MISSING. this is a lot of work to do over again. i do not know if they never did actually get listed or it they just disappear. i only have about 350 listings. i just can't imagine this happening if i had 5000 listings. anyone have this problem?

jacorottea-0

So I'm fairly new to all this despite my account having a bit of age. I listed an item sold it as one does on ebay. The buyer pointed out a bit of damage and acknowledged that there was damage so I gave him a discount on the item. The buyer then filled out the label and i printed it off and got it shipped next day. couple of weeks go by and the seller realized they hadnt filled in the address properly. So I contacted abay and ebay said the buyer was on the hook for that. I told the buyer that if it was returned to me we could deal with it then. So a week goes by its returned to my address. I let the buyer know that I received it back and I will ship it out at my cost but to confirm the proper address this time. The buyer then confirms he got it but is unhappy with it despite being aware of the damage that was already on it and assuming it got more in transit. At this point who is on the line me or the buyer?

thelurker92604

With the move away from PayPal my account is currently unusable. I am based in Canada but when I go to fill out my direct deposit information it says “US accounts only”… I’ve even made a US account with my Canadian bank but that does not work either.. any feedback would be helpful

bpl521_sell

Have a item for sale, not a lot of views so thought I would try a promoted listing. In 4 days the number of views for the itme has increased by ZERO. 🙄

mypaperstuff

I have a question about the "buyer requirements activity page" (in the Selling preferences > Managing who can buy from you section). When I consult this section, I see two full pages of blocked transactions from buyer not meeting my requirements. But the strange thing is that every one of them has the generic "*" user ID, and every one of them is marked as "no longer registered" on the site. Is this a normal situation? It look like every denied bids/purchases on my items are made by trolls ou bogus users trying to game the system with fake usernames. Anyone see the same thing in its "buyer requirement activity page"?

low_cost_4_u

Who is responsible for collecting GST on eBay sales? eBay or the seller?

3islanders

Buyer used Buy It Now, and paid. Messaged me a few hours later, twice, asking to cancel because she "didn't realize" the shipping cost more than the item. The shipping would have been stated on the page, and she PAID. So probably buyer's remorse. I told her to go ahead and request to cancel, and unpacked her item. Then she messaged again disputing the shipping cost. I had used calculated shipping, within Canada, weighed and measured the box before listing, and eBay still came up with a cheaper price than what it would cost me to mail it. Buyer doesn't believe me, demands weight and dimensions so she can calculate the shipping herself. Now she's asking for cheaper shipping rates via a different service. It's a perishable item so I am not offering slow regular parcel. I don't see this going well -- given that she first sent 2 requests to cancel, am I OK to go ahead and do it? She didn't use an official link from her end, just a message asking to please help her cancel. Then all the back-&-forth started. Augh, I forgot what a hassle selling on here is >:[ What do I do now?

3islanders

I am definitely an "infrequent seller"; haven't sold anything in ages, and suddenly the funds from this one sale are being withheld. Yes, I saw the article. So I don't get paid until the "buyer confirms they’ve received their item" -- assuming they bother to do so, and I have to pay about $50 upfront for postage to send it? Doesn't this kind of allow for sellers to lose both their item and the shipping cost if there's a problem? UGH... I may not be selling anything else here....

beekout

Hello I am a Canadian registered business on eBay and I have done everything required to collect sales tax on ebay Canada by filling in the sales tax table, business information, and VAT numbers but when try to revise any active listings that is required and select (check the box beside charge sales tax according to the sales tax table) I'm unable to find this check box according to ebay help instructions? I've called in 6 times trying to get help or information and everytime I speak to some one new they tell me something different every time and say they will look into and call me back but no one ever does and when I call back they give me a run around saying different things everytime one instance they said they already collect sales tax so I dont need to which is not true because the invoice statement doesnt say so and they try telling me that the fees I pay when selling an item is the sales tax ??? How does sales tax come out of my sold price and not added on and clearly stated and even the sales tax percentage is wrong??? I'm so frustrated with their customer service help and dont' want to not use their platform anymore can someone please help me thank you.

blanko2

Hi! I Cant file a damaged claim ( object was full insured) with Canada Post because i need the buyer email but i cant have it ... I ask Ebay and they said they dont give anymore buyer email information. She said ask to the buyer ? Buyer do not respond to my email and open a claim for a full refund and i have also to paid for the return... From Ebay site policy i cant ask phone number or email to buyer. This is 2 opposite ebay answers. What should i do ? Sorry for my english is not very good.

popychogokin

I am selling a used phone on ebay for US $ 799.99 with BIN option, the Duration is Good 'till cancel. If no one buy it from me, and I decide to cancel it, will eBay charge me fees for not selling it ?

popychogokin

Hi to all I ended one of my auctions and canceled all the bids last night and I did not expect to get charged a fee of End Auction-style listings early Fee. I was selling a phone and the ongoing bid is CAD $ 685.00 and I ended it last night for a personal reasons. This morning I got a charge of CAD $ 91.02 from Ebay, I think is ridiculous . How can I avoid getting charges like this in the future if I want to end my auction early?

beavinatorr

So I went through the process of verifying my HSBC bank account for eBay payments. I sold an item and eBay says money was transferred and gave me some BS confirmation number. Nothing shows in bank so I contact them. They say nothing came from eBay. So for a 83 dollar payment I have been bounced back and forth between my bank and eBay 42 times!! It’s enough to drive you insane. I know what eBay’s scam is. They figure they will just wear you down till you give up. I’m not some **bleep** that will give up. If I have to sue eBay over this I will. It’s time to get some answers because I think this is done to a lot of people. Next step is a forensic computer specialist. I don’t care what it costs because eBay will pay in the end.

Anonymous

I am hoping to find an asnwer from this forum regarding an issue we are facing. We sold few items through eBay and eBay couldn't transfer the funds to our paypal / bank account. We never shipped the items. Buyer had already paid eBay and they opened a case. eBay closed the case in favour of the buyer and took the money out of our account (which was never paid to us in the first place). How do I go about fighting this as the back and forth with the customer service is been going on for about 2.5 months.

Anonymous

my ebay account payment option is holding. please can i fix it?

cyfo_15

So I’ve just gotten into selling digital game items on eBay, and have come across this issue that has been bugging me a lot. When selling the same item as other people, I tend to price my items lower so people would buy from me. But that’s not the case, I see that the people that price higher than me are selling faster than I am. What am I supposed to do? Any tips on pricing?

thatswhaticollect2

Google shopping search engine is advertising all my Ebay listings as Free Delivery. I do not offer free shipping and. I've contacted Ebay & Google and they have not fix the issues or explained what is the issue. This google false advertising of free delivery is destroying my business and obtaining new customers.

quesura0

Hey everyone, I came across these today. If you have a minute and some knowledge about them, please let me know any info. Thanks!

Selling on eBay