Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

vaughan@ebay.com
Community Member
Hello!

Please join us on Thursday, March 16 from 1:00 PM to 2:00 PM ET on the Canada Town Square discussion board for a general discussion and question and answer session with Jordan, the eBay Canada Managing Director. Jordan will be there on behalf of the eBay Canada team to answer any questions you have about eBay.

If you are not able to attend, but want to leave some questions in advance please post on this thread here and you can check back later for answers. This thread will remain open until the discussion is over on March 16.

Hope you can join us!
Vaughan
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Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

valleyboy42
Community Member
With regards to your post # 16.

How can you file anINR and an Item not described at the same time.

You can then file an INR claim stating that the item was not as described since the location was misrepresented or the shipping method used was incorrect. The INR claim will allow you to receive a refund on your purchase.




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Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

10 cents listing days just swamps the site and sell thru is not as good when there is a surplus of merchandize on eBay.

To have a NO FVF day unannounced would be thanking sellers for selling on eBay on a given day not just encouraging sellers to list for them to pay for features where eBay does make $$. Elaine
TimelessClassicElegance

Elaine
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Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

jordanb@ebay.com
Community Member
nicki9912... Love it! Just want to make sure that you used Lactaid milk as I'm highly lactose intolerant. 😄
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Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

jordanb@ebay.com
Community Member
Hi dbcanadian,

Thanks for your comments about the Bulk Relist feature. Could you be more specific about the challenges that you (or other sellers) are facing with it?

Jordan
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Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

thetickletrunk
Community Member
Thats good to hear Jordan. When I saw the thread with a different title for you (than the previous threads regarding you) I was worried about the state of eBay.ca. Thanks for clarifying this & all the best!


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Have a nice day! 🙂
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Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

nicki9912
Community Member
nicki9912... Love it! Just want to make sure that you used Lactaid milk as I'm highly lactose intolerant.



Jordan, don't push it !! LOL




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Message 46 of 63
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Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

jordanb@ebay.com
Community Member
Hi valleyboy42,

Sorry for the confusion. The best course of action would be to not take receipt of the item at the post office and contact the seller to resolve the problem. If you are not able to resolve the issue with the seller, you can then file an INR claim.

Jordan
Message 47 of 63
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Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

dbcanadian
Community Member
Yes well when doing bulk relists or edits you can have a few things happening

1- system errors (Generated from eBay) cannot process at this time

2- page not responding. This happens so frequently its horrible, and it advises to check the announcement board and live help regarding this is actually quote useless.

--------------------------------------------------------

Also I must say that the 10 cent only days for Canadians are worthwhile however when they are offered to everyone else at the same time they are a waste of time as stated the site gets swamped.

Life is too short for bad BBQ!
Visit us on the web www.DivaQ.ca
Message 48 of 63
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Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

jordanb@ebay.com
Community Member
Hi dbcanadian,

Thanks for the additional information about the problems with bulk relists. I will pass it on to our QA team.

When you have the issue again, please feel free to e-mail Vaughan at vaughan@ebay.com with any details you can provide.

Jordan
Message 49 of 63
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Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

jordanb@ebay.com
Community Member
Just wondering if people have seen our new TV commercial with Canada Post? Personally, I think Canada Post did a terrific job. Anyone else agree?

Jordan
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Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

dbcanadian
Community Member
oh my how much email can vaughan handle???

Poor man.

Thanks Jordan.

Life is too short for bad BBQ!
Visit us on the web www.DivaQ.ca
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Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

jordanb@ebay.com
Community Member
Hi dbcanadian,

A lot!

Jordan
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Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

jordanb@ebay.com
Community Member
Alrighty then, thanks for joining me on the Boards. I would encourage you to join the eBay Workshop on Safety that is taking place at 2pm ET: http://forums.ebay.ca/thread.jspa?threadID=500004703&tstart=0&mod=1142534674836.

Take care,
Jordan
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Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

Great commercial. I just wish Canada Post did as terrific a job with their postal service as they did with the commercials.

Also, they have it upside down it's ebay that helps out CP. Elaine
TimelessClassicElegance

Elaine
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Message 54 of 63
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Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

totsuka@ebay.com
Community Member
Hello dbcanadian,

The issue with the bulk relist (post #47) will be reviewed by our developers. Just a reminder for those who use bulk relist --- items to be bulk relist must be from the same site (example: original .COM listing + .CA = error message)

A follow up posting will be made on this thread when the issue has been resolved.

Regards,
Totsuka
Message 55 of 63
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Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

dbcanadian
Community Member
Thank you Totsuka and yes the error message is actually coming up on the original site I lited the items on.

Wish I had taken a screen shot.

Life is too short for bad BBQ!
Visit us on the web www.DivaQ.ca
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Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

ohwhisht
Community Member
Sorry I missed you, Jordan. Thanks for coming by - hope to meet you at Live!

Brenda
Message 57 of 63
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Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

jakeeangel
Community Member
Well isn't this nice to see! Sorry I missed the discussion. It's nice to hear from all the Pinks here and in the online safety discussion too. Way to Go everybody!! Very nice to see and hear. :-x

It might be too late but I'd like to know why .com gets more workshops then .ca does? Is there any way to either integrate or at the very least promote the .com ones on .ca? Some stuff is specific to Americans and may not apply to Canadians but much of it is for all eBayers in general. How to create better listings, effective titles, staying safe etc.

Our Workshop board is kinda dead. It'd be very beneficial for Canadians who don't venture into the .com site boards to see what goes on over there. Many of our folks can benefit from that knowledge. How about some links to the .com Workshops going on or even the .com Workshop board?

I think that would be of immense value to sellers.

Vaughan, sorry I missed you at eBay U. 😞 I was looking for you to say hi and thanks but missed you. See you at eBay Live! :^O Vegas Baby Yeah!!




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Message 58 of 63
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Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

valleyboy42
Community Member
That is great, You start a contest on
Calling any eBay, PayPal AND Skype users!

and then you lock the discussion after 2 people post.

That looks like favortism...LOL




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Message 59 of 63
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Discussion with eBay Canada Managing Director: Thurs. March 16 1-2PM ET

jakeeangel
Community Member
Be nice! He's new and obviously made a mistake. Humans have been known to make one or two of them. 😉 He meant to Pin it and not Lock it. Give the poor guy a break already. :(




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