Apple Express in Vancouver, BC (Global Shipping)!!!

[mika32242015]

My tracking just showed that my packed is handled by Apple Express... 

I thought, they are no longer allowed shipping for Vancouver!!! 

What the heck???

Now I am paranoid that I won't get my percell at all... 

[marnotom!]

I don’t think their contract was ever terminated. My impression from what I think was a post from Tyler was that their services were being suspended while their practices were being reviewed or they got their 💩 together or something along those lines.

[reallynicestamps]

That's as may be. There was a complaint from a Central Canada member just a couple of weeks ago.

Maybe all the workers who were retrained have quit (bad customer service often is related to bad labour relations) and they didn't bother training the new guys.

[marnotom!]

Wasn’t that complaint from a buyer who didn’t want their item safe-dropped, but it was anyway?

For some reason, I’m envisioning Apple Express’s delivery system to be a contracted out system modelled after the likes of Über or DoorDash. I’m picturing no infrastructure for a parcel warehouse of its own and a contractee payment scheme that makes it unattractive for delivery agents to attempt follow-up deliveries.

[reallynicestamps]

It doesn't take much to learn that an "unskilled" job actually has a lot of skill requirements.

And your headcanon of how Apple works -- or doesn't-- makes a lot of sense to me.

[retroman_studios]

Companies like that often have little overhead and are similar to folks who trade (stocks), they don't own or actually have equipment, the just facilitate those who do. Kind of like how a contractor can get any Joe to do the job. Makes accountability difficult.

Often working for companies like that are super stressful, so it wouldn't be surprising if they have a high turnover, resulting in poor training due to lack of time/funds. That and stressed employees don't make the best trainers. They often paint the company in the worst light and teach bad habits to "survive".

[reallynicestamps]

To be even more dismal, while postal employees have been known not to deliver mail when the job got too stressful, and a very few have even been jailed for theft from the mails, those union jobs have good pay, excellent extended health, the possiblity of advancement, and a pension. It's worth doing the job right, and possible to get sick leave if things get overwhelming.

The gig worker has none of those.

Making the possibility of actual theft higher, especially if the employer is more interested in the gig worker turning up than in getting the delivery done.

[marnotom!]

On a kinda related note, this is a page from one of my favourite graphic short stories.  It's from The Success Story by Archie Goodwin and Al Williamson.  The entire thing is quite easy to find with an online search as it's a cult classic:

[tyler@ebay]

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@marnotom! wrote:
I don’t think their contract was ever terminated. My impression from what I think was a post from Tyler was that their services were being suspended while their practices were being reviewed or they got their 💩 together or something along those lines.

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^this is my understanding as well. I'll see if I can shake anymore details out for us!

[commerce12_3]

Next time I'll make sure to send all my eBay packages to my Canada Post flex delivery PO Box to avoid CrabApple Express.

[cyruss68]

I have received tracking information showing a GSP package was successfully delivered by Apple Express; however, it is abolutely not correct. Im unsure what I can do to fix the situation. I have never had ANY issue with ANY other courier. 

[femmefan1946]

Your purchase was shipped by GSP, with the last leg being Apple Express.

The tracking shows delivery, but you do not have it.

Was it delivered to the wrong address or have you not received it although it had the correct address?

If it was delivered to the wrong address, you can open an Item Not Received Dispute in the Resolution Centre at the bottom of this page.

Make sure that you say it was a GSP shipment.

State that the delivery address is not your address.

The robots should take it from there.

If the delivery address is correct but you don't have the shipment, there are several possibilities.

That Apple screwed up.

That Apple still has it but said it was delivered already.

That it was collected by someone else in your household and put carefully where it could not possibly get lost.

That it was stolen by 'porch pirates' whether professional or a neighbour (or sadly both).

[teenytrinkets]

@mika32242015 - Did your package eventually arrive? If so
How long did it take?

@cyruss68 - Did you have any luck locating your package? I'm in the Vancouver area and I'm kicking myself for using GSP recently because it sounds like it's riddled with problems. My package is still in KY, 2 weeks later. Should be interesting to see what happens. Anyway, hope you got your package!

[reallynicestamps]

If it is in KY that's the GSP plant.

Don't ever watch tracking.

If the window for delivery has closed, open an eBay Dispute.

If it hasn't mark the last estimated date for delivery on your calendar and wait.

[femmefan1946]

ZOMBIE POST FROM JANUARY.

The problem with zombie posts is that the information in them may be out of date.

Apple Express does have a terrible reputation.

[kh-leslie]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.