Item bought supposed to ship USPS Ground Advantage switched to EBay International after sale

I bought an item from the USA. The listing said it was being shipped through USPS (USPS Ground Advantage). Tracking was provided BUT the shipment was from the seller to Illinois (eBay's international shipping hub). I contacted the seller who told he shipped with USPS and did not even know where I was located (!). 
I specifically AVOID buying items shipped through EBay International Shipping for all the reasons that appear everywhere on this board.
Now my item is stuck in their US warehouse.

Who lied to me? The seller or eBay? How could I even avoid this nonsense in the future if I can't even trust what is written in eBay's listings?

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Re: Item bought supposed to ship USPS Ground Advantage switched to EBay International after sale

marnotom!
Community Member

@jayracz, I've recently installed the app for iOS more for research purposes than for purchases.  It seems to recognize eBay International Shipping for the listings I've checked, so I'm now thinking the problem is more with USPS Ground Advantage being a fairly new service offered by USPS and it may not have been properly linked in the app to listings using eIS.

 

devon@ebay, could you alert the appropriate team of this quirk with the app, USPS Ground Advantage, and eIS?  Thanks.

Message 21 of 24
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Re: Item bought supposed to ship USPS Ground Advantage switched to EBay International after sale


@marnotom! wrote:

@jayracz, I've recently installed the app for iOS more for research purposes than for purchases.  It seems to recognize eBay International Shipping for the listings I've checked, so I'm now thinking the problem is more with USPS Ground Advantage being a fairly new service offered by USPS and it may not have been properly linked in the app to listings using eIS.

 

devon@ebay, could you alert the appropriate team of this quirk with the app, USPS Ground Advantage, and eIS?  Thanks.


Hi @marnotom!! Thank you for bringing this to my attention and I will be sure to let the Shipping team know. 

Message 22 of 24
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Re: Item bought supposed to ship USPS Ground Advantage switched to EBay International after sale

So are you guys saying there is a issue here?
Message 23 of 24
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Re: Item bought supposed to ship USPS Ground Advantage switched to EBay International after sale

@jayracz, I think all that Devon is saying is that it’s been noted that two Canadian eBay users have had the issue described in this thread and it will be looked at.

For what it’s worth, I tried replicating this issue for myself. It was really difficult finding listings that used USPS Ground Advantage for US shipping and eIS for international shipping! 😂 When I finally found one, it seemed to be “behaving” normally. 🤷
Message 24 of 24
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