Buyer Central

Any ebay members buy at95k pro tv box from seller april 11-12,2017. His account is closed

blocking or black listing a sellor so i won't buy from them again

is there a way that I can warn or remind myself before buying from a seller that I have bought from before in the past and have had a negative experience with.

Listing removed in less than a month

I was just checking on my recent purchases and something I purchased March 15th has already had the listing removed. Any idea why this would be?

Resending

When a item doesn't arrive and the seller says they will send you a new one for free ( although you have paid for the item and not received it so it isn't free ) what do you do if you don't receive the 2nd ordered item. Buy the time the second order ...

Ebay told me I can only buy 3 pair of shoes from a seller in 10 days., actually only allows 2 pai

Ebay.ca has told me I can only buy 3 pairs of shoes from a certain seller in 10 days, but now only allows me 2 pairs in 10 days without officially changing their directive.

Resolved! I didn't received the item. Seller said I will lose the buyer protection if they resent it?

I purchased an item on 03-Feb-17. It is April now so I sent an email to the seller that I didn't receive the email and request the seller if it is possible to re-sent it with a faster carrier. I think they should cover the cost. If they resend the it...

Length of delivery time from Asia and 60 day feedback limit!

The 60 day limit for Feedback doesn't work with items form Asia. As of late I have items take 3 months to Canada now, one item just arrive 3.5 months after I ordered!. I thought some items were lost and asked for refunds when in fact it looks like Ca...

Canada Post (CP) Taking Forever to Deliver from China?

Just received an item from China, was ordered nov20!! Tracking shows arrival in Canada dec 7(no tracking beyond this point) so CP took 4 months to deliver! This is happening all the time now- 2,3,4 months delivery. Up until 6 months ago items from Ch...

Whats the problem with Canada Post???

Just received an item from China, it was shipped Nov.20, 2016!!! Tracking showed arrival in Canada Dec 7(no tracking beyond that point) so exactly 4 months for cp to deliver it. This is happening all the time now- 2, 3 months delivery from China, thi...

Purchased an item and Ebay within a couple of hours they deemed the seller a fraud and the product.

Purchased an item and Ebay within a couple of hours they deemed the seller a fraud and the product. sent me an email saying there is nothing further i needed to do with the item or seller. 21 days later i get a notification that my account is going t...

No refund received, unhelpful seller

My seller has not refunded me the money for the returned item. I contacted the seller but they never reply on time and when i get a reply they never mention when they will send the money. Please help

HAVEN'T RECEIVED THE ITEM YET

HAVEN'T RECEIVED THE ITEM IF I DON'T RECEIVE ITEM HOW DO I CLAIM MY MONEY BACKPLEASE RESPOND

Anyone having issues with receiving packages from South Korea lately?

Hi there, I made several purchases in December and early January with few sellers that I've done business with and I'm still getting my package 5-6 weeks later and I'm nearing the end of the estimated delivery time frame. It's particularly odd to me ...

Why is ebay tracking us??

Is anyone else here tired of Ebay messages asking if we are still interested in buying things that we stopped and took a look at? I am interested in Hockey Cards and browse the Hockey card section daily.Every once in a while i see a card i like and o...

I have not received my order paid with PayPal on December 8,2016 and not getting any help from Eba

on December 8, 2016 I ordered an item from Ebay it is now April 1, 2017 still not received I cannot reach the seller, Ebay useless and Pay Pal also Beware when you put in an online order, you might never get it or if you are lucky you will get it 6 m...

Seller refuses to change email address to match paypals - cannot pay for item

I won an item and did an immediate payment. I got an error when using a computer and google chrome and thought that i was a cookie or some other related issue.I used the app on the phone and I was able to pay for the item - or so I thought.I got the ...

prices not the same when wanting to buy it

Why is the deals list price not the same when wanting to purchase it? and even if deals say prices in effect till 31 march, they have changed to more since one day ago?

Non-delivery of items.

Heya!I'm curious if anybody else has noticed a HUGE increase in items ordered from China not being delivered.I tried to ask this question of eBay customer support but they've made it all but impossible to contact them with a general question now.Anyw...

GSP SCAM Continues unabated all the negative comments did little

Still waiting on my parcel multiple carriers they were not kidding its now March 21st - Your parcel is coming - Complete Your parcel is coming - We've got it - We've got it Processed through Australia Post facility Time & date 06:39am Mon 20 Mar UPAA...

Resolved! Does this look like it has even been mailed?

Just says Multiple Carriers through the GSP, and it hasn't even updated since the 10th. Dealing with a unhelpful seller that claims to have customer service, but has done very little to show it. I opened an INR case today because the delivery window ...

What do I do I did not receive an item a tracking indicates i did. What do i do

I did not receive an item and dont know how to contact seller

Seller won't issue a refund and demand a compensation

This did not happen on ebay but I just want to see if it's illegal for a seller to do this. This guy demanded my brother to pay $150 in order to compensate for his bike frame packing and disassembly. The seller thinks my brother violates the tort law...

you should be able to leave feed back more than once if you bought something like bug eggs ....

I bought bug eggs a month ago and now I can't tell people they hatched all I was able to do is comment on shipping. How are people to know if they will hatch unless we can comment later..

Ebay search bar is not helping me, looking out to sellers for help

Hi there. So I'm looking for a "non-magnetic" case for a 10.1 inch tablet (specifically the note 10.1 2014). Specifics:- Easy access to the power button + volume keys + mini-usb port on the bottom of the tablet- I can fold the case so i can use the c...

How do I fix the followed searches email notifications?

(This is a re-post because I don't know if it was posted in the right place the first time.) I have it set to receive email notifications (real-time) when new items match those searches, but for the last 2+ months I have not received any notification...

Bug in eBay software: Partial Refund instead of Full Refund

Sometimes, when you buy something there is a checkbox where you can select a kind or size of the item. I purchased two items from such a listing (of different sizes) back in December. I haven't received any. I opened a claim. Seller re-funded, but he...

Why does everyone rave about Amazon ? I'm done with Amazon

I have heard lots of great things about Amazon and lots of people swear by them but I have had nothing but bad experiences and I'm done with them. Ebay has been great and let me share some of my thoughts. First of all, Amazon's website is an eyesore,...

Shipping from Hong Kong to Canada

Any Canadian Ebay buyers not receiving their items from Hong Kong? I have purchased items from 3 Ebayers from Hong Kong and I have been waiting beyond 60 days.I have contacted the Sellers and have received refunds from them otherwise , opening a case...

Resolved! Quick question about delivery dates and INR

Hi there! It's been a long time since I've had to open any kind of case with Ebay and I hope I won't have to, but just want to check timeframes on this. I purchased an item 10 Feb (it's now 20 Mar). The shipping estimate is now saying it may arrive a...

i have a concern about a buyer and wondering if i should wait to get item or contact ebay

Hi my wife purchased an iphone 5s from a uk seller on the 12th of this month and it was shipped the 13th. The item id is 262888508705. My question is why does the item location says bowmanville ontario but the seller is in the uk. This is her first t...