Likely like a few others here, I'm in the unfortunate situation of being the only eBay conversant person in my household and of course a one man ebay show.
I was trying to figure out what all screens to print out and instructions to write so that my wife, in my incapacitation, could put my store on vacation and close any ongoing auctions. This was becoming a significant problem as she is not ebay conversant at all and not a computer expert either. As I was attempting to do this, I figured in the worst case I'd include the phone number for the ebay CSRs and if she got stuck in my instructions she could call them.
That's when the light went off in my head, I called my CSR buddies and asked what the process would be if I was incapacitated and needed my wife to call them to get my store put on holiday and auctions shut down while I recovered.
It was very easy, all I had to do is make her also authorized on my account. (The CSR told me that it is them that has to do the authorization, so a call to them to set this up appears to be required).
Once that is done, she can call in and tell them I'm incapacitated and she needs them to please put my store on vacation (hiding the items) and end all ongoing auctions while I recover because she does not know how to do it.
Having said the above, keep in mind I have an anchor store and a "special" support number to call, so I do not know if this is an option for everyone or not.
I did think it worthwhile to mention this as it is soooooo much easier than 100 screen prints (which will probably regularly change anyway)...... for anyone else in the same situation....
