Canada post is killing business

[rocketscollectibles]

Its getting out of control out there shipping with mail. Ive seen so many people on different platforms and social medias having the same issue past 2-months. Its getting totally out of control. There is a tendency from quebec located people.

I got returned over 20-30 orders now past few weeks. I talked about it previously but i suspect its a single employee, and maybe in a main transit spot, messing up the whole province. This is concerning. Its like someone is spotting specific packages and look to cause trouble on purpose by being over-severe.

On top of letterpost bubbles getting now instantly rejected (and returned damaged bent on purpose), they now reject $0.92 domestic bubble mailers for being oversized, just because its bubble mailers. I do have the canada post tool and the packages are valid. Ive shipped single trading card this way in bubbles for over 2 years... Last week they rejected a white envelope for being 2g too heavy (what a joke), while in rules they must accept 5g difference. I also got totally legit white envelopes 1mm 10g getting returned too on regular basis (employee probably think postage is $1.07). And many more.

I forget many situations. But i have a return for a new reason every week now. There is an employee making fun of returning packages for everything and anything. Its getting totally out of control. I truly would like to understand what the heck is going on.

Ive lost past weeks probably $100 in postage, damaged items, damaged supply, canncelled orders. I face negative feedbacks and late deliveries non-stop. Canada post also clearly losing money returning those packages, while most of them are 100% legit.

Is there a way to do a complaint or something?

Anyone else facing this situation as intense as i do?

[raanana]

0.92 or 1.07 ? 

Canada Post have an answer on page 10  - 0.92 !!

Lettermail (canadapost-postescanada.ca)

Standard Lettermail prices (customer)
Weight
Postal
indicia
Postage
meter
0 g up to 30 g $0.92 $0.90
Over 30 g up to 50 g $1.30 $1.28
Other (Non-standard and Oversize)
Lettermail prices (customer)
Lettermail Page 10

[brettjet38]

The Truth Hurts, and you are on point...

[fh991586]

And on page 9 of the same document, it states 1.07 (consumer) for stamp/stamps that are not in booklet, coil or panes...

[rocketscollectibles]

$1.07 is what you pay when you buy a single stamp of $1.07 at the office. Nothing to do with the rate. They make you pay more because you buy a single stamp. It's simple. 

You have serious stubborness issues. You been posting the same thing over and over for over year. I even remember you made a post telling everyone that 'you found the truth and it's '$1.07' and marked your own reply as solution. Stop with the misinformation attempts holy. 

Edit: 

Page 9 is the price to buy stamps at the office. 

Page 10 is the rate and acceptable rate at the meter. 

By the way. 

[mcrlmn]

A return of 20-30 orders is not Canada Post's loss of control or an employee making fun of you, etc.

Abide, rather than attempting to stretch the rules would resolve your issues.

Obviously the grace period has expired.

[ilikehockeyjerseys]

You're right to be disappointed about losing an avenue to send things internationally for cheap that worked before. I think people who point out that you shouldn't reasonably expect to build your business around circumventing international mail terms are also right. 

Your best bet is to find other people who have been affected by this and have them join you in writing directly to eBay to request some sort of Canadian to US equivalent of the eBay Standard Envelope program that they have available in the US. (https://www.ebay.com/sellercenter/shipping/choosing-a-carrier-and-service/ebay-standard-envelope)

eBay clearly has some willingness to improve their Canadian shipping offerings, because over the last 6 months they introduced two new lower cost options that are exclusive to their platform. Canada Post isn't going to alter international mail protocols so that people can ship cards for cheap, but eBay might have incentive to work with Canada Post to introduce a cheaper service for goods that can be sent as standard letters. 

[marnotom!]

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@ilikehockeyjerseys wrote:

Canada Post isn't going to alter international mail protocols so that people can ship cards for cheap, but eBay might have incentive to work with Canada Post to introduce a cheaper service for goods that can be sent as standard letters. 

---

I'm assuming you mean "goods that can be sent as standard letters domestically".

[fh991586]

You are as stuborn as me, it seems.
The document states different rates for consumers and customers. Consumers are you and me, while customers are the business with commercial contract with Canada Post. You didn't notice the difference between stamps and postal indicia? Not the same at all... Unless you print your own enveloppes with your account number or have a contract, you are not a customer, but merely a consumer.

I actually use a Pitney Bowes postage meter at my workplace, so I know the difference in rates between a meter and individual stamps.

[recped]

Booklets come in various quantities, many are 10, some are 6, there a few at 4 and the odd one with only 2 stamps. Doesn't matter, buying a single postage stamp for a letter is $1.07, buy at least two and the cost is 92 cents. 92 Cents is the currently the rate approved by Parliment for a Standard Letter.

If you buy 1 P stamp you pay $1.07, if you buy 2 or more it's $0.92

I'm not sure what your goal is to continue to pass off false information.

None of this has anything to do with metered mail, don't know why that was brought up.

[rocketscollectibles]

The consumer is the person who go at the office buying stamps! They consume the products! 

The customer is the person who simply use the postal system! (AKA drop himself with preaffixed stamps) 

Again it's clear but you simply do not wanna see. 

Been proved multiple times with dozens experience shared that it's $0.92. It's a lost case it's really like you just don't want to see. Even when it's clear you attempt to play on words. Stay in your dellusion if you want but stop attempting to do misinformation. So sick of this $1.07 thing. 

[fh991586]

Yes, if there is a special booklet, you may be able to pay the reduced price, but they are not standard, and you never know if they will be available when you try to get them. If you come with a few letters, and ask for stamps, you will pay 1.07 each, even if the clerk gives you P stamps. If you don't buy a full booklet or coil, the price is 1.07 each, even if you buy 2 or 4.

I brought the metered mail in my reply because that what's the rate is for CUSTOMERS, as indicated in the document previously listed that I took the time to join again to my reply (notice the difference between stamps & postal indicia rates?)...

I am definitely not passing off false information, contrary to those who want to pay a few cents less than what is already a bargain price.

[fh991586]

Where did you get that definition of consumer and customer? Why are the price stated for customers not indicated as STAMPS, but postal indicia and letter mail (the thing you can't get unless you have a contract with Canada Post)?

You are penny pinching, and always complaining here on the boards. That's a great way to conduct business... I wonder why you have all those problems, when I rarely encounter any myself. Oh yeah, it's because I'm wrong, and I don't wanna hear... [insert rolling eyes smiley here]

[rocketscollectibles]

I shipped thousands packages $0.92. I got maybe 5 returns for not 'being $1.07' in over 2 years. Each time i went to the office with those, the employees APPROVED the $0.92 and said $1.07 was a confusing mistake and there was NO REASON for this return to sender. Literally EVERYONE telling you it's $0.92! Stop acting like it's only me. We had people working at CP showing you enployee guide pages wrote '$0.92 ACCEPT AS IS'.  And then you come up with the typical 'you pay $0.92 cause you cheap', this is totally insane. 

MUST  MAKE TOTAL VALUE OF P STAMP FROM A COIL (NOT THE SINGLE STAMP VALUE)

$0.92 ACCEPT AS IS! 

 

[rocketscollectibles]

You are penny pinching, and always complaining here on the boards. That's a great way to conduct business...

If you don't like people, you're not force to read and comment all their threads repetitively! To say the same things over and over and over. This is a long-term behavior from you and 2 other users. This is called relentlessness and harassement! 

[kh-phdan]

Hello everyone,

This thread is getting a bit heated. Please remember that it’s fine to disagree with others, but discussion should always remain courteous and respectful.

Thank you for your cooperation.

[ilikehockeyjerseys]

Sorry, what I mean to say was eBay may have incentive to lobby Canada Post for a service meant to allow sellers to send lettermail sized items to the USA as goods. Something with very limited dimensions aimed at the trading card market with tracking and the required customs documentation.

Tracking isn't even a big deal, although it's a plus. It's mainly the void of service to send lettermail sized goods to the USA that is clearly the issue. 

[marnotom!]

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@ilikehockeyjerseys wrote:

Sorry, what I mean to say was eBay may have incentive to lobby Canada Post for a service meant to allow sellers to send lettermail sized items to the USA as goods. Something with very limited dimensions aimed at the trading card market with tracking and the required customs documentation.

Tracking isn't even a big deal, although it's a plus. It's mainly the void of service to send lettermail sized goods to the USA that is clearly the issue. 

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You'll probably recall that Canada Post offered an untracked "Light Packet" service for items under half a kilo.  It was quietly discontinued about five years ago, and I suspect that it didn't have a critical mass of users to make it economically feasible for the Corp.

Counter rate is around C$10 to send a 60 gram item by Small Packet USA -Air as it is.  This is actually better than the USPS counter rate for what our American cousins can do for Canada as they don't have an untracked packet option.  Again, this is stuff you'll probably know but other people read these threads, too.

[mrdutch1001]

at current time and until the end of the year, Tracked Packet to USA is available at greatly reduced rate>>>items with packaged weight under 100 g currently available at less than $7.50...

[pjcdn2005]

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@ilikehockeyjerseys wrote:

Sorry, what I mean to say was eBay may have incentive to lobby Canada Post for a service meant to allow sellers to send lettermail sized items to the USA as goods. Something with very limited dimensions aimed at the trading card market with tracking and the required customs documentation.

Tracking isn't even a big deal, although it's a plus. It's mainly the void of service to send lettermail sized goods to the USA that is clearly the issue. 

---

It isn't a matter of lobbying CP to allow it as I don't think that it is their decision. I believe that the Universal Postal Union decides these things.  A few years ago the usps stopped sending goods internationally via lettermail and I'm sure that had something to do with the UPU.  It just took CP longer to enforce it.

[ilikehockeyjerseys]

I am not suggesting people lobby for the ability to send goods without a customs declaration. I understand that is not something Canada Post or eBay could push for. 

I am suggesting people lobby eBay to work with Canada Post for an ultra-cheap trading card sized shipping option to send goods from Canada to the USA, similar in size to the eBay standard envelope in the USA. Basically, a letter sized (or size 000 mailer) shipment that can have a customs declaration.

I don't think it's worth eBay's time to introduce a similar option domestically because lettermail already fills that role, and tracking is not the problem that people need solved. The problem people need solved is that they need a way to reach 300M+ potential customers across the border that fits a similar price point to lettermail. 

The other out of the box option might be for eBay to work with a company like Chit Chats to come up with something similar to the way eBay handles international shipping from the USA to Canada, where everything goes to an eBay facility in the USA, and eBay clears it and re-ships it to the final destination in Canada. Except, limit this to smaller/cheaper letter or oversized letter sized parcels.

Something like if you typically sell 50 trading cards a week from Canada to the USA, you batch them up and either deposit them with Chit Chats or ship them in Canada to a Canadian Chit Chats location. Chit Chats clears them to enter the USA, and then ships them from their USA depot to the USA customer using eBay standard envelope. Of course, depending on the costs to facilitate that kind of program, the above may be cost prohibitive and defeat the purpose.