There was a period of time a few years ago when anytime I had to call eBay Customer Service, it was a total disaster. Like, utterly terrible. I ended each call an hour later with a migraine and sore jaw from grinding my teeth.
Today, I cannot say I’ve had the same experience. For at least a year now, all calls have been quick, courteous and efficient. I am not experiencing anything less than positive when I call. Old habits die hard, however, and I always brace myself for the worst but no.
I’ve had feedback removed, a late shipment mark removed, stolen photos removed, shipping errors fixed, false SNADs closed. It’s run the gamut from tricky stuff to simple matters but it’s all been handled deftly and with no funny business.
