05-13-2019 02:54 PM
So just received a new seller's survey from eBay. Just finished completing it. I have received many surveys in the past, but they have always been the same one. This one was different. Asked a lot of new questions for a seller. Answered it truthfully but it was not very positive. Gave a lot of my personal observations & suggestions. Don't know if it will make any difference but who knows. Maybe they are concerned because of all the backlash they are receiving lately from all the recent changes.
05-13-2019 05:10 PM
It's been 2-3 years now since I have given much positivity to an eBay seller survey. eBay has given me little to no reason to be very favorable towards them in these surveys.
05-13-2019 10:54 PM
I have been selling on eBay for over 20 years, and I have never once received a survey. Do you have to sign up for it?
05-14-2019 09:04 AM
I receive surveys via email but have never "signed up" for anything....
I also don't have a store on eBay....
05-14-2019 12:44 PM - edited 05-14-2019 01:02 PM
@triber wrote:I have been selling on eBay for over 20 years, and I have never once received a survey. Do you have to sign up for it?
Not as far as I know, but ...
You have to have certain types of communication allowed in your eBay profile settings.
I think I've been asked a couple of times in 15 years (not counting the forum followup surveys).
05-14-2019 01:45 PM
I'm thinking to get on "the list" for a request to fill in the survey it's either entirely random or extremely selective as to who receives. Remember when you used to always get those "How did we do" surveys after you called eBay? They may be afraid of the actual responses they got back. I haven't seen anything in years.
-Lotz
05-14-2019 02:21 PM
I get the post phone calls surveys every time, (around 6 I guess) but I've never filled them out.
11-17-2022 12:24 PM
i agree this new survey was a lot better than ones in the past and gives you a chance to vent on what they ebay is doing wrong everyone should fell this one out and really be honest in their feelings about selling on ebay -- i know nothing will get done but at least there is chance that someone in power may take heed and listen to the real backbone of this site ---- the sellers
11-17-2022 12:26 PM
this is the fourth survey i have been asked to fill out in the last 2 years not sure why you don't get one i thought all sellers received this survey -- this one is the best they have sent me -- one of the very few things they have done right
11-17-2022 01:00 PM
Thread is from 2019.
11-17-2022 02:32 PM
05-14-2019 02:21 PM was the last post on this thread until you replied to it...
@dobo5250 i agree this new survey was a lot better than ones in the past and gives you a chance to vent on what they ebay is doing wrong everyone should fell this one out and really be honest in their feelings about selling on ebay -- i know nothing will get done but at least there is chance that someone in power may take heed and listen to the real backbone of this site ---- the sellers
the survey you are replying to was back in 2019, we are in 2022.
What survey?
11-22-2022 12:31 PM
i get a survey about every 6 months or so -- each one is a little better than the last asking important sellers questions usually 40/50 1-10 type questions 1 being hate 10 being love etc not sure why as a seller you didn't get asked to fill out the survey - maybe it has something to do with having a store account -- not sure -- but the last one about three weeks ago was a good one -- i sure nothing will change because of this survey - but we all like to dream that it could improve things