Forum Posts

Shipping size and weight

Hello, a question for the experts out there. I was wondering what is the maximum dimension or size and weight of box the ebay shipping calculator can take to calculate automatic shipping? I have items that takes pretty big boxes but it's still within...

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accont hold

The team that analyzes ebay accounts.2025 Hamilton Ave,San Jose,CA 95125,United States.Regarding selling restrictions on my ebay account.I created this account on Oct 15, 2021. My account has been maintained correctly since then.On Nov 03, 2022 a per...

Issue with Listing

I cannot see Price and quantity option in Revise Listing option. Called eBay but they were not able to solve my problem. Any idea how to fix it?Thanks

New Return Scam? Buyer used a false Return tracking number to get a Refund and keep my item.

Sold an item. Item was under 1 lb. Shipped to New York.4 days BEFORE the item even arrived in New York, the buyer opened a Return stating that this brand new and sealed item was defective. I thought nothing of it, thinking buyer is just fishing for a...

Am I responsible to refund shipping

Good morning, all. My buyer first of all opened a request for a refund because they said they didn’t receive the item, even though tracking showed as delivered. I sent an email to them advising them to check with neighbors, look behind doors, did som...

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entering a price

I've found just today that when I go to list an item I'm able to fill in everything EXCEPT the price. The box where you put the price is isn't showing up above the shipping specifics. Is anyone else having this problem. Why can't ebay just leave the ...

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Promoting listings lowered my views

I tried to promote my whole listings to test After just 4 days im noticing suspicious datas. My impressions are boosted (makes sense), but weirdly we can also notice a tendency that it lowering views. Those 4 days gave me my 4 lowest days on views fo...

Items misisng

When I create a new listing it come sup without the head plus there is nowhere to list a selling cost

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How were your Black Friday and Cyber Monday sales?

Hello guys, I am really interested in knowing how your sales were on what should have been a very busy weekend.I had a few sales but not crazy. It looks like eBay shine a light on you for a little while and you get some sales. Then all of the sudden ...

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Ebay International Shipping... is it going to be available to Canadian sellers?

In my account (ebay.com) says it says ....Your order reports will soon have columns to support Ebay International Shipping...I am a Canadian based seller. Wondering if this program is now going to be available to Canadian sellers, or are they just si...

US FedEx option disappeared

Hey all,Just made my first few sales in the last two weeks and had something funny happen during one of them.I was selling a book and a US buyer wrote me to ask about shipping costs, I told him I was charging the bare minimum of what Canada Post has ...

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NEW Canada Post lettermail to USA Disaster!!!

So all the talk of it being ok to put things in lettermail as long as they meet canada posts guidlines.been doing this for awhile. and its great!! cheap shipping! easy shipping! fast shipping!! well folks. today that has changed. this will impact man...

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authenticity program glitch,listing that suppose to be in it not having, the qualify amount not$100

hi, a canadian seller here.a few months ago i ecountered a glitch for listing that are suppose to qualify for the authenticity programadult shoes, priced over $100 and brands. the listings were indeed under the authenticity program with the patch thi...

Clean up your mess, eBay!

Just sold an item and sent the invoice, with shipping cost $62.56. Go to Order Details and Shipping is said to be FREE. Click to return to My eBay Sold and the item isn't there. What on earth is going on? Not just the new listing tool, the whole webs...

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Ebay traffic has become trash

Sorry E-bay but whoever is responsible for this new E-bay that has been going on for the last year, has been doing a horrible job. There is no difference in how much fees we pay as to what we paid with paypal. No traffic whatsoever. Sept-Dec have alw...

Resolved! CHANGING LISTING FORMAT

With this ridiculous difficult to use new listing form, WHERE is the ability to change format from GTC to Auction and vice versa Auction to GTC? The old listing form was so easy, everything quick and easy to find, but no where on this new listing for...

Addressing packages and adding the IOSS number

I have a few customers in Europe and I get problems with the IOSS each time I mail. I get messages back from the buyers that they have had to pay more because the IOSS code was not done electronically. BUT it is added when I make the label and I am v...

Resolved! CP 30g Lettermail Rate, What is it 1.07 or 0.92? The "P" Debate That Never Ends. (Part 2)

This thread is a follow-up to the following:CP 30g Lettermail Rate, What is it 1.07 or 0.92? The "P" Debate That Never Ends. https://community.ebay.ca/t5/Seller-Central/CP-30g-Lettermail-Rate-What-is-it-1-07-or-0-92-The-quot-P-quot/m-p/453618#M122405...

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How do I add Registered to my lettermail options for Canada with the new listing tool?

Hi-I am trying to make listings and don't know how to add Registered to my lettermail for Canada. I don't seem to have the same options on the eBay listing tool as I get through the Canada Post website so I am really confused as to how to get tracked...

Monthly discussion Oct. Questions.

devon@ebay Hello Devon,Do you have a follow up on this question from Oct 11, 2022? It seems like the ball is being dropped when it comes to the answers for many of these questions.@lotzofuniquegoodies wrote:Hello Elizabeth,Could you please confirm wh...

New Sellers's Survey From Ebay

So just received a new seller's survey from eBay. Just finished completing it. I have received many surveys in the past, but they have always been the same one. This one was different. Asked a lot of new questions for a seller. Answered it truthfully...

still not able to use promoted listing or have lower fees

as some of you know i have a running despute with ebay over the punishment policies when you get a over a line of cancellations -- with me i have had 6 cancellations over the last year or so all had to do with cancelling orders when the customer woul...

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