@73rhc wrote:
You've been a member since 2000. You have 512 in feedback. And you have 63 items listed. A full time seller? The OP has over 1100 items listed at this very moment!
I don't know why it should make any difference, or why I should bother to mention it, but I've been selling full-time for about a year and a half, part-time for many years before that. I've also spent years in "real-world" marketing and retailing. I use my eBay store as a conduit for custom/bespoke orders and OOAK garments. These are listed as they are completed, which is why you don't see hundreds of listings at a time, nor the background activity that goes on. Most of the other items are "fillers".
Perhaps I've maintained 100% feedback rating and high DSR scores for the very reason that I've occasionally had to swallow an unpleasant pill or two and keep smiling, even if I knew a buyer was wrong or dishonest. I consider it the cost of doing arm's-length, mail-order business through eBay. As a seller, a chip-on-the-shoulder, entitlement approach can be even more counter productive on eBay than in a brick and mortar store -- here you don't get to work out problems face-to-face with customers.
I sell quite a number of higher-priced and custom-made articles (in the $100 to $350 range), which means volume/turnover is lower. Still, if we're comparing numbers, my number of sales transactions in the past 6 months are only about half of those of the OP. If I am able to find 2 or 3 minutes for an occasional search, I would imagine someone twice as busy as me probably can as well. If you're processing 10 sales an hour, it might be an issue, but realistically both I and the OP are both small sellers in the larger eBay scheme of things.
But that's really not the point - you're inferring that certain people have no business giving views or opinions here, based solely on numbers. I disagree. I've seen apparently very experienced sellers give patently bad advice (or display a rather shocking attitude), and relative newcomers who have come up with some very useful opinions and information. I don't choose to "hide" behind another ID, but some sellers do, for reasons that are all too evident. Opinions given should be judged on their merits, not on the ID of the person offering them, because we usually don't know the full r©sum© of those who come to these boards.
I am simply saying that if I were not shipping regularly to a particular country, and I saw "default" in the address line, I would have taken a few minutes to check. Otherwise I'd have to accept that I'd lose the INR claim without proof of delivery. I certainly don't like eBay's rule on this, but it's almost impossible to independently prove an address is incorrect if a buyer says it isn't, and eBay subscribes to that old saw: "the buyer is always right". Perhaps you can suggest some way eBay could resolve an address issue like this, and pass the word along to the "Pinks". You never know, it might go up the chain to San Jose.
Ultimately, if what I've seen on this discussion thread is any indication, the real issue may have more to do with how the role of selling on eBay is perceived, i.e. that the seller is "owed" something by the buyer besides his money.
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