09-20-2019 11:58 AM - edited 09-20-2019 11:59 AM
Am unable to upload images on .CA and .COM
(using sell similar form)
.CA goes to 100% one at a time, pauses for a few seconds and then gives the image error message.
.COM goes to 100%, for all pictures, then tries again on each, goes up to 100% on each, then gives the image error message one at a time as it moves through them.
I cleared cache which made no difference. (Chrome, Win 10)
Both sites end up sending the same error message:
Internal Error (SD009)
IMG_9013.JPG
Oops! We're experiencing some technical problems. Please remove this file and try again later.
09-20-2019 12:02 PM
09-20-2019 12:26 PM
If this just started happening today (and within the last couple hours) I wonder if it is related to the problems with ebay messaging platform discussed in another post. Maybe some eBay technical issues affecting multiple areas.
09-20-2019 12:34 PM - edited 09-20-2019 12:36 PM
Thursday night Friday morning is eBay update and maintenance night. Probably new system code installed that is glitchy. Hopefully that will fix same today Friday.
09-20-2019 01:28 PM
@richardcm @mikenetone @ricarmic @bassox333
Just checked system status page. There appears to be an issue (Listings) that is being worked on. It doesn't specify what the issue is but hopefully it will be resolved soon.
-Lotz
09-20-2019 01:35 PM
Is this different from the red exclamation mark notice I get when I upload large pictures at 1200dpi (like a Hagnar page with multiple stamps and a lot of black)?
For that I just re-scan at a lower dpi, usually 600 dpi works fine, and save the 1200dpi for single items that need the closer inspection.
09-20-2019 01:45 PM
I've seen error messages in the past but not as of late. When I have gotten that message I just save as a draft and try a bit later. Usually fine then. It would be more helpful if the Status page would specify what any known issues were. I guess for now, it's the best we can ask for.
-Lotz
09-20-2019 06:29 PM
same here, i just uploaded 60 auctions, and at least 1 photo upload on every auction, error-ed out.. this is a bit of a pain..
09-20-2019 06:32 PM
Update FYI.
Now an issue with printing shipping labels in eBay. Service Disruption. Someone may have pressed a wrong button last night.
-Lotz
09-21-2019 12:11 AM
Just listed a 6 image listing tonight without issue. My inbox and sent messages were also a problem this am but that issue seems to be resolved.