When i click on reply to a message, problem??
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10-15-2019 03:30 PM
when i receive a message, and i click on reply to message, it brings up the form to reply to it, but the original message isn't showing anymore. So i have to back track, re read the message, then click on reply again, and go ahead and answer it.. Is anyone else seeing this??. I tried it on 6 different messages, and the original message doesn't carry down to the reply screen.. Why is ebay continuing to mess with things that aren't broken..
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Re: When i click on reply to a message, problem??
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10-31-2019 05:19 PM
appears to be good for me as well. thanks
Re: When i click on reply to a message, problem??

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10-31-2019 05:20 PM
Re: When i click on reply to a message, problem??
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10-31-2019 05:25 PM
System is working as it should this evening, at least it was for the one message I replied to just now.
Re: When i click on reply to a message, problem??
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10-31-2019 05:28 PM
So far today things seem to be working almost as expected -except- often when trying to answer a question I need to refresh the page as it hangs and there is no area to respond to the question. But this has been an issue on and off for the last several months on Firefox. Very strange!
Re: When i click on reply to a message, problem??
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10-31-2019 07:07 PM
Thanks for your input everyone! I'll let them know.
If you see this happen again give me a tag and I'll get it reported again.
Thanks!
Re: When i click on reply to a message, problem??
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12-02-2019 05:25 PM
tyler@ebay wrote:Hi folks -
Thanks again for the info - the Tech team is considering this a technical issue and is working on correcting it. I haven't got an estimated time of resolution, but if anyone else runs into this please let me know by replying to this thread so I can get your account added to further demonstrate the impact this is having.
Thanks!
Tyler
This Reply to message problem has reared it's head again, exactly the same behaviour as before.
Opening a new browser tab and navigating back to All Messages and trying again solved the current episode.


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