Seller Central

Canada Post 2022 Rate Chart as of June 6th

I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.

What is file exchange?

I have been using turbo lister however I am looking at alternatives. Tyler mentioned file exchange. I do use that to create an inventory list on excel. I noticed on a listing this and was wondering what else does file exchange do.

Experience with tracking Expedited Parcel? Parcel sorting plant location?

I sent a parcel from a Shoppers PO this morning, not my usual PO but one in another city - Burlington ON. Expedited using the Canada Post Small Business #. I watched the PO lady put the Expedited sticker (with the "2") then take it into the back. Del...

Resolved! Looking to download sales report

Hi there, previously in the old eBay layout I could download the sales report and I could select from precise dates and have that report sent to my email. However now I can find that option anywhere in ebays new layout, Can someone send me the link t...

Resolved! Can I still download Turbo lister?

It seems the edition I have is corrupted and I would like to have it. Any idea where I can download it?

eBay branded airjackets

Hi. Would there be anyone in the GTA area that regularly uses the eBay branded airjacket, 9 1/2 x 13 1/4 (with blue print)? Note to the mods. This is NOT an offer to sell or buy.

Isn't it funny that as soon as you have tracked shipping, your "not received" items goes to NIL.

Right now, since I have all my shipping tracked to the US and internationally and haven't yet had any issues of not received, (touch wood) and the only not received item is I have gotten is from Canada where I don't track. The only feedback that this...

eBay helped thieves steal from me!

I'm baffled at the outcome of this result. So I listed an item which included the eBay general description in it. At the bottom of the eBay description, it stated what was included in the lot. ex. Batteries, Charger, Stand. ( I didn't notice this in ...

Resolved! Is there a way to put a bulk note on all listings?

I want to put a note on my listings explaining that delivery of packages might be delayed because of a potential rotating Canada Post strike, but I can only see a way to do each on individually.

US de minimis - possibly lowered to 100 for Express shipments? Clarity and updates, please!

As per the following information posted on the eBay blog: Finally, the terms of the USMCA suggest that the US will lower its de minimis threshold to $100 (from the current level of $800) for Express shipments. eBay is investigating this aspect of the...

Ebay now blocking buyers email in Ebay/PayPal invoices

Seems that Ebay has forced PayPal to block the email of a buyer from showing in invoices and on PayPal web site.Has any one noticed that or is it just me seeing this only.When a buyer makes a purchase pays for the item I feel I should and every other...

Before I ask about this on the weekly chat can you check for me.

Every time I go to save a draft on .ca, I get the page that is not secure. I cleared my cache, ran CC cleaner but still get it. Can you just do a test listing and then save it as a draft and tell me what you get?? Thanks in advance. I want to bring t...

WHat if I don't trust the seller but he paid through paypal?

Hi!I am a first time seller. I have sold a statue to an international buyer Located in Qatar. I did recieved the payment in paypal, but it is frozen for a month. I have been told people can get chargebacks as a regular scam.I am aware that first time...

Resolved! Exclude shipping locations not working

A few months ago i excluded all countries but the US and Canada in my account preferences in "Exclude shipping locations from your listings". But the last couple of weeks I've had someone from Australia and England buy successfully from me. These wer...

72 Hour Noticed Issued By CUPW October 16,2018

The 72 Hour Notice has been issued from CUPW reason stated lack of progress in talks. Major issues sited are forced overtime limits and staffing. Rotating Strikes to begin on Monday. Get your parcels out now before CPC locks out their employees

Restriction

Does anyone know how long a temporary restriction to sell lasts?

eBay keeps cutting down on functionality, instead of adding missing functions

I am mad with eBay. Really mad. They never (really never) add missing functions, or update stupid functions like the need of adding a tracking number to every single item (still love to have orders of 30 items and more). Since they change to the new ...

Resolved! About CPO Parcel Pick Up Service

Has anyone here used the PO service where they pick the parcels up for shipping? I'm wondering if the stamp and/or scan packages on pickup.

How do I know I got paid

I just started selling on eBay I have the app on my phone I sold an item but the money is not in my account so I haven’t shipped it yet how do I know I’ve been paid?

Accidentally used old shipping label

So as the title says, I've accidentally used an old canada post label from a prior shipment few months ago. It my rush out the door and my inexperience of using the shippo's site, i printed off an old label instead of ordering a new one. Thing is, th...

Final value fees for Basic Store - seller fee per sale max $250 is that US or C$

Here is a question The Basic Store Subscription for a Basic Store on Ebay.ca states the following "Final value fees for Stores listingsPer item, based on the total amount of the sale Maximum fee is $250" I have the Basic Store on ebay.ca In the past,...

Shipping to US from Canada. Alternatives for Canada Post Strike?

I am in Canada and am looking to start selling in the US and Canada. Is there a convenient way for me to ship to the US without me having to pay ridiculous international fees that Canada Post charges? Also, with the Canada Post strike looming, what a...

Not Receiving Payment Notices From PayPal

I think we had this problem awhile ago. But thought it got fixed. Apparently not. I have not been receiving any payment notices from PayPal in the last week or more. When I sell something it seems I get a notice but not when I am the buyer. Anyone el...

MC018 Please make sure your listings follow eBay guidelines: Brand Name Misuse

eBay sent me a message, I am not sure if it was automated or if I was targeted. We appreciate that you have selected eBay to list your item; however, please understand that you've mentioned "iphone 5 SE / iphone 6 / iphone 7 iphone 8 / Plus / X" in t...

Proper way to refund

I have a buyer complaint that part of a kit I sent is missing. This buyer doesn't seem shady and what they describe sounds plausible so I'm willing to just refund and move on. My question is what is the best procedure for doing this? Should I tell th...

Sales Record page changed to render it useless

Today, the Sales Record page display changed without warning, rendering it absolutely useless. I used this page with every transaction to manage all my data about a transaction: the size and weight of shipment, Customs details, actual shipping costs ...

Seller Hub: what happened to all my customization?

Seller Hub: what happened to all my customization? It's all back to what it was before I made changes

Seller Hub. So, where is my account info? So I can PAY what I owe Ebay

Sorry, it used to be under a tab in the upper left, easy to get to with one push. So where is account info now? Thanks.

What is "Pending Markup " when trying to removing a listing from promotion event

It is my first time seeing this under status , usually it was always processing and turned into removed when trying to remove listings from promotion sales event. Now it is stucked at showing "pending markup" and it is not being removed. What should ...

What is the best way to reverse a refund or how to allow the buyer to pay back after refund?

Hi,I've refunded a buyer as the item haven't arrived days after estimate delivery time.Then the item show up and the honest buyer want to pay me back.He suggest to send me money through Paypal but that goes against Ebay policy.I do not see a way to s...