Seller Central

Canada Post 2022 Rate Chart as of June 6th

I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.

Undisclosed Listing fees

So I purchased an item that was not correctly advertised as working with the model it was required for, and shipping it back was going to cost as much as the part so I decided to list it - with a proper description. All the way through the listing pr...

Beta Shipping Rate tables

Anyone tried or have comments on the new BETA shipping rates tables options for Canada. Not really sure what the advantage is other than they have somewhat incorporated carriers as an option, but they don't link to a carrier calculator and you would ...

"See other items" link is back on the Sellers Listing Page!

It looks like Sellers with Store Subscriptions are back to having two options for buyers to view their items. It's nice that eBay reinstated the "See other items" link to the Sellers Listing Page.

Resolved! how to recover pictures from my inventory

Hi there this morning i find out that all the pictures that were in my inventory are gone .Is there way that I could recover them ?

Resolved! Can we take mail across the border to ship?

My husband has to go to the US tomorrow and I have several letter mail items to ship. Is it alright to take them across the border and mail them from there?

Sending a revised invoice

Has anyone recently tried to send a revised invoice? Just went to confirm information on a sold order and when I checked the invoice, it only displays 1 shipping service. When I confirm the actual item listing it should be displaying 3 choices. I tri...

Today is Final Canada Post FREE SHIPPING TUESDAY!

Today's Promo code: NOV6Was able to take advantage of the final day of this promo and being able to send a free Xpresspost was added bonus.

Ebay Buyer sent me different item in return

I sold a graphics card to some guy. He was acting really shady his whole communication with me. He made a return request and said it was defective. I asked him to send me some pictures and he ignored it so i just accepted the return. I got the return...

Advising US Buyers on our CP strike delays?

I got a person in the US making me an offer on an item. With our CP strike, the delivery time might be longer of what the expected delivery time is in the listing under "Shipping and Payments". 1) is ebay in any way (when they log in, look at listing...

Promo This Weekend

Is this what Ebay calls - The Ultimate Selling WeekendList five items and pay only $1 in selling fees. Whoopee Meanwhile our USA friends get 100 or even 500 free listing promos each month. Canada needs to hire a new marketing person who dreams up thi...

Free Domestic Shipping Tuesdays in October with Canada Post

Just in time for the (potential) strike! https://www.canadapost.ca/cpc/en/business/shipping/free-shipping-tuesday.page?ecid=murl|pdn|cd|164 Free shipping Tuesdays are back – and as epic as ever! Members of Canada Post Solutions for Small Business™ pr...

Resolved! How can a buyer change the late shipping answer were the feedback is positive?

I got a late shipping report on an item that the buyer left a positive feedback including "card came quickly".I've send him a message asking him if the card came quickly or if it was late shipped.He confirmed that he was satisfied with the delivery a...

Numerous Wrongful eBay Account Restrictions - Contemplating Legal Action

Hello, We would like to share our situation with the community and hopefully catch the attention of someone at eBay who can help us resolve this problem once and for all! My company name is Luxuria & Co. and we are a Canadian Corporation that special...

Gallery picture not showing up in search

I just started selling again after a 6 month layoff. My gallery picture is not showing up in search. I am using Auctiva and eBay says it's they'r problem. Auctiva has not got back to me yet. I used to be able to copy the HTML from Auctiva but it seem...

Cyber Monday? Any of you have plans as sellers?

As I was creating another post on Holiday shipping deadlines, I looked at the calendar offered by Canada Post which included important dates like American Black Friday and Cyber Monday. Now, given my size and level of importance in the grand scheme o...

refunds for late postal sevice...

so for giggles, i tried for a late shipping refund.. as my item from Ontario to Quebec, the delivery standard is 2 days. It took 7 days, including the weekend, so 3 days past the guarantee delivery date.. I received an automated response, that says, ...

Deadlines for Holiday Delivery 2018 via Canada Post

I always add these deadlines to the Payment section of my listings ahead of Christmas. This year, I think I'll wait until after the labour disruption is settled. https://www.canadapost.ca/assets/pdf/MC-6931-17917_2018_Holiday_Shipping_Deadlines_Exter...

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I want to donate my shipping supplies coupon

Hi there I didnt use my coupon for shipping supplies and would like to help someone. Its free. I am not searching for money.Please let me know if i could help someone .Also i have a lot of bubble mailers need just to check the size .I giving them awa...

Changes...

Well, I am totally lost. I have been away for a few months and want to get my store off vacation after revising some listings. I have been searching through My eBay for a way to revise them in bulk but can't find any place to do it. If someone could ...

Ebay refunded a buyer before their package has arrived

I sold some vintage Pepsi cans on September 19 (it’s going to Spain) and shipped them out. On October 6 the buyer opened a not received case with eBay. I told the buyer that their order was shipped as ‘surface’ so it will be getting there by boat, an...

So...how did this past week's "Free Tuesday" shipping go? :-)

After Canada Post's mess-up on the first "Free Tuesday", I'm wondering if anybody who used the feature encountered any problems on October 16th? I'm thinking of giving it a try on the 23rd, but I don't want to end up being accidentally charged for Xp...

Shocking! Underpaid Postage!

This is what I woke up to this morning: The e-mail has my full name on it, the tracking number is valid but ............. wha-a-a-a-t? It was a parcel shipped and delivered to Halifax at the end of May. I paid $14+ for expedited postage. I checked my...

How to cancel the order?

It really suck that eBay changes around or remove things like "cancel the order"!! I used to see "cancel the order" before it disappeared. All I see isAdd Tracking numberMark as shippedLeave feedbackView order detailsView PayPal transactionView Purch...

Resolved! Adding to (small packed) they option of, its they buyer responsible if its lost

For the love of everything that good. Please oooo Please, why is this option do not exist. Adding to no tracking packaging (small packed) they option of, if lost i dont pay back. Why i have to pays for loss packing. Can i add in my text, that if he t...

Unrealistic delivery estimates

Yesterday I had a sale to France and invoiced the buyer for the sale plus international shipping via Canada Post International Tracked Packet. This morning the buyer paid (Saturday Oct 20th). I have one day handling which means that I need to ship by...

Resolved! Late mailings penalized?

When the Toronto area went on strike for a couple of days, I put my store on vacation because the central mailing center in Mississauga is where are our mail is processed. According the the CP website, there is a large volume of mail there waiting to...

10% off purchase price -- ends Friday morning

No minimum price. Shop for eligible items. (See below for exclusions).Pay for your item by 8:00 AM Eastern Time on October 26, 2018Enter the Coupon code in the redemption code field: PICKUPTEN Terms & Conditions:The Coupon is a 10% discount, valid fr...

Very bizarre behavior of ebay algorithm

I did extremely well last month on my sells and suddenly nothing at all, not even one sell. Sounds fishy to me. Look like ebay conspiracy or favoritisme. Is that normal? Maybe i should sacrifice a cat to a deity. Any good one that work ^_^

Ebay forcing my fixed price listings to "Your listings can now accept offers to attract more buyers"

As of recently, ebay has been forcing my buy it now fixed price listings into "accept offers". I don't know why this is happening constantly, I can't find out how to turn this off like it used to be.I'll attach a picture of the exact email notificati...

Resolved! Why am I not selling at all? (new seller account)

For the most part my images are good quality and my descriptions are concise and clear. I see no problem, but for the usual--that shipping from Canada is less than ideal, and also, I am not going for the lower end of pricing either. But only one sale...