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User avatar by Community Member
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Shippo Webinar Replay

Thanks to those who were able to attend! The Shippo team was really pleased with the turn out and is looking forward to doing more engagement with us in general. For anyone interested in a replay of the meeting it's on YouTube here: https://www.youtu...

User avatar by Community Member
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  • 16 replies
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Shippo Expedited Parcel label

So this is my first time printing an expedited parcel USA label via Shippo (because I haven't had any >1kg sales since ages). I noticed that on the bottom there is a column with blank boxes that says "Recipent's Name, Delivery Date, Time, and Recipie...

User avatar by Community Member
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why does the search page keep downloading?

I'm trying to print and download a label to ship within Canada. Why does it keep saying "We are search for the best rates" and nothing - for 2 days. I can't afford to lose time on my shipping and affect my customers. I tried the label on PayPal and t...

Let's get started by setting up your Canada Post account

I've done this FIVE times and every time I login to my Shippnot account it says I have to do it AGAIN. How do they not know that I already have my ebay, paypal and Canada Post account linked??? Never used Shippnot and don't intend to until they can a...

Resolved! How to get a refund from Shippo for unused label?

Spent almost 2 hours trying to get a label for Small Pkt from Shippo this morning. Finally got the label to print but it had errors so just went to the post office and purchased there where it cost me an extra 2 dollars. So frustrating! Do I contact ...

Shippo multiple listings in one shipment

Hi again seller community! I just did my first combined invoice of 4 listings for the same customer... Is it normal that when I use the link "Print shipping label" that sends me to Shippo, when arriving at Shippo I end up in my previous orders list, ...

User avatar by Community Member
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Resolved! Shippo Account

After doing some research and comparisons. I have decided not to use Shippo - so I have made a request to delete my Shippo account. They do not need my information. It may be interesting to see what happens.

User avatar by Community Member
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Resolved! Time for Ebay and Shippo to Step up.

This is being sent to both Ebay and Shippo. Someone has to fix this mess we are in. I have received an Email from Shippo wondering if they had done anything wrong as they haven't seen me ship with them for an unusual amount of time. (3 weeks) Also wi...

Webinar October 19/2017

Being a technodolt (and on Vancouver Island) I was unable to attend the webinar today. If anyone did get to it, did the question of Return Shipping Labels for US buyers come up and was there confirmation that this can be done. I know there is a Paypa...

Resolved! Does Shippo seem expensive to anyone else? I'm new but...wow.

Hi everyone, I am a new seller on eBay and just discovered Shippo seems pretty expensive. I have a Solutions for small business account, I have my ebay and paypal connected, still for three parcels over the last week it has cost me cost me close to $...

User avatar by Not applicable
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canada post expedited parcels (shippo generated) getting returned to sender

Is anyone else experiencing getting parcels returned to them? I only use expedited parcels in canada. There's a 6% ebay discount for using them. If I use shippo to generate the labels, it works fine. I print the labels at home. After 10 years of expe...

User avatar by Community Member
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Can I Manually Pay My Shippo Invoice??

I would love to be able to pay my shippo invoice manually rather than have to wait until $100.00. Some days it isn't an issue but some days I don't spend $100 in shipping and I like to pay all of my shipping every day. Is there a way to manually pay ...

Shippo invoice for services I never used.

Hello, I have a problem with Shippo, they want me to pay invoice for labels which I never used and refunded, but still, they want to charge me for it. When I sold an item, it was a button on eBay "Create shipping label" I just pressed that button, it...

User avatar by Community Member
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CP outlet destroyed my shippo label for fraud!

This happened today sept 5. at an outlet Ive been at hundreds of times.  Though only to dropoff prepaid labels or pickup parcels for a number of years

 

I drop my large parcel and on the way out and I get instructed to wait.  Staffer tells me my last l

...

User avatar by Community Member
  • 1046 Views
  • 25 replies
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Shipment Date

I just dropped a package in a Canada Post street letter box and now I realized something. When I bought the shipping label on Shippo, I entered Sep 30 (today) as the "shipment date." However, I remember seeing that the collection date for that street...

User avatar by Community Member
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Resolved! HAVE TWO SEPARAT ITEMS LOST

I have now lost two items sent via Shippo, I have shipped items now for 10 years and now that I was forced to join this Shippo deal nothing but problems. Pay Pal refunded buyer on first item $200.00 and if second item is not delivered another $45.00 ...

User avatar by Community Member
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Using SHIPPO and Canadian TAX Credits implications - MUST READ

Well recently we started using Shippo for our Canadian shipments and after of week or so our accountant noticed something odd about the invoice we were suplied by Shippo for the labels we purchased. Namely, the Shippo invoice show only the Date, Carr...

Shipping is incorrectly calculating fees when ordering more than one - how can I fix this? Thanks!

I have 50 items - I list shipping both local and international - a fee for each - however, if ordering more than one, shipping automatically indicates an additional fee of 4.95 when in the description I indicate additional items at 1.50 - how can I f...

User avatar by Community Member
  • 207 Views
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Ask Shippo!

Have a burning question for Shippo that you just can't seem to get an answer to? Need clarification on processes, how-tos, or procedures? We'll be hosting the Shippo team again to respond to your questions on the 12th of September! This thread will u...

User avatar by Community Member
  • 1899 Views
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Shippo Problem - AGAIN!!!!

I have tried several times to get an Expedited Label for a shipment within Ontario. I have tried Imperial and Metric, made sure that Canada Post is active and always get a message stating that no rates can be found. Is this happening to others? Anyth...

User avatar by Community Member
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Ebay should remove shippo: unprofessional and poorly designed.

I hope ebay drop shippo! It's a real pain to use in my experience. I tried to use it today for the last time. Their poorly design interface is prone to errors and when an error happen they wont' refund! When we click on the "buy this label" link ther...

User avatar by Community Member
  • 332 Views
  • 4 replies
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Shippo Webinar Replay

Thanks to those who were able to attend! The Shippo team was really pleased with the turn out and is looking forward to doing more engagement with us in general. For anyone interested in a replay of the meeting it's on YouTube here: https://www.youtu...

User avatar by Community Member
  • 1118 Views
  • 16 replies
  • 4 helpful

Resolved! Tracked Packet International - Same rates?

I compared prices yesterday for a 39 x 30 x 2 cm package - 260 g going to Australia. Because of the value, I wanted to use Tracked Packet and I compared prices. PayPal, Snap Ship and Shippo, all had the same rate: $45.14. My first reaction was "What?...

User avatar by Community Member
  • 767 Views
  • 15 replies
  • 1 helpful

it just generated a shipping label to...myself

Just now I tried to print a shipping label via Shippo, as I've done many times. It was supposed to go to the UK. At first, I clicked on the wrong transaction. I realized the mistake and started over with the right transaction. But oddly, the only shi...

User avatar by Community Member
  • 233 Views
  • 3 replies
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Shippo webinar replay

I signed up for the webinar today and even left a question but then was unable to attend (okay, I forgot). Will there be a replay of the webinar? Did anyone attend and was it worthwhile? Any question get answered?

Light Packet

Any particular reason why Shippo dropped "Light Packet"?  

User avatar by Community Member
  • 274 Views
  • 5 replies
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Shippo: How to Create a Label for Item to Shipped to Me

I'm trying to create a label to send to someone so that he can ship an item to me. So far I've read about how to create a return label on Shippo. I thought I might be able to adjust the addresses to work for me. Shippo directions say to use the drop ...

User avatar by Community Member
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Return Shipping Label for unhappy foreign buyers

Although eBay requires sellers to provide return shipping when an Item Not As Described dispute is filed, it is no possible for a seller to provide a Return Shipping Label if the buyer is in another country. Given that the situation is already fraugh...

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