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Apologies if this isn't the right place to ask or if it's been asked before, but I was wondering if anyone in Canada had experience with ordering from China using Speedpak. The tracking is kinda... weird, in that, ever since my package landed in Canada, it doesn't show which province it's in. I tried tracking it every place I could, and it seems only Orange Connex has any mention of it (which is what eBay is pulling in the screenshot below). I was expect it to show up on the Canada Post website, but the tracking number yields no results there.
It's not a big deal, granted, and I'll likely get my package at some point soon... it's just a bit perplexing. I have a bad habit of checking my tracking constantly, but this doesn't help me at all haha. At least I know it's, uh... departing and arriving, I guess!
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Hi @louisisgo - my fingers are crossed that your item shows up quickly after its apparently topsy-turvy trip thus far!
However, if it doesn't, you do have recourse through eBay if it's at least one day past your latest estimated delivery date. We allow you to file a request with the seller notifying them of non-receipt for up to 30 days past that date. If the seller isn't able to make it right you can ask us to step in and help and we'll get things sorted out for you. 🙂
"For buyers tracking is irrelevant."
For a buyer when tracking does show up, it's a bonus. On any shipments I am expecting I monitor tracking closely. They may be missing the middle, in transit scans but often they show either out for delivery, delivered or available for pick up. Regarding parcels "safe dropped", rarely that would be considered an accurate description. In checking it was sitting on my front doorstep while I was home with not a sound from my doorbell in open view of anyone passing by. There have been other times when the parcel mysteriously arrived at my local depot and I did not see a card for several days with no signature was required and it would fit in my community mailbox. Also, of most important note, quite often the delivery information showing at eBay's purchase page is not in real time whereas at the actual Canadapost / USPS / Foreign Postal site information is much more accurate. They may have "assumed" there were problems when that was not the case. In doing this checking and relaying information to buyers, they've been able to miraculously locate their parcel. Embarrassed thank yous are sooo much fun!!!
-Lotz
PS. As a buyer, when information is not displaying on a tracked item they can call the post service it never hurts to get the ball rolling on a physical trace. 
Usually, just making that call causes a package to suddenly appear or there may be additional details that have not arrived online but an agent can access.
